Accounts Receivable Coordinator

  • Omni Hotels
  • Los Angeles, CA, USA
  • May 17, 2018
Accounting Hospitality / Restaurant / Food Service

Job Description

Location

Los Angeles Hotel

From sunny beaches to world-class entertainment, the city of Los Angeles is a great place to live, work and play. The four-diamond Omni Los Angeles Hotel is located in downtown's cultural district. The hotel is adjacent to the Walt Disney Concert Hall, Dorothy Chandler Pavilion, MOCA and numerous other entertainment destinations.

Currently ranked #1 by Trip Advisor for Best Downtown Hotels in Los Angeles, the Omni Los Angeles strives to provide the highest quality product and customer service to each and every guest. Omni Hotels & Resorts believes in The Power of One, the practice of empowering every associate to do their best to ensure our guests feel comfortable and appreciated. This philosophy is the reason why the Omni Los Angeles has been so successful in customer satisfaction throughout the years. It is our mission to inspire and reward our associates, and we are committed to being the employer of choice in the hospitality industry. If you are a friendly, motivated individual, with a passion to serve others, the Omni Los Angeles Hotel may be your perfect match.

Job Description

To provide the appropriate billings and back up data of the Hotel's functions booked by the Banquet and Sales Departments. Handling of account(s) through settlement and guest satisfaction.

Responsibilities

  • Daily handling and resolution of check out with balance accounts.
  • Maintain neat and organized billing files.
  • Insure that all billings go out with supporting backup for all charges.
  • Audit all banquet charges as well as miscellaneous charges that are posted to master accounts for accuracy.
  • Audit city ledger edit for correct information, proper billing address and phone number, complete backup, and correct city ledger number to run statements on a daily basis.
  • Maintain a billing control log sheet for all billings, indicating the name, account number, and date billed.
  • Daily account receivable transfer via computer to corporate accounting.
  • Forward group advance deposits received by accounting to reservations for posting.
  • Handle all customer inquiries in a timely, efficient manner.
  • Handle correspondence and communication to customers, corporate office, as well as our owners regarding billing matters.
  • Insure that all major accounts have received a follow-up call 10-20 days after the bills have been mailed.
  • Maintain files for completed customer service work.
  • Attend all pre-con meetings for special billing instructions.
  • Maintain open communication with all departments.


Qualifications

  • Previous hotel experience preferred
  • Bachelor's degree in Accounting preferred.
  • Prior receivables and/or accounting experience preferred.
  • Must be proficient in Excel, Outlook and other general computer skills
  • Must be able to communicate with internal and external guests
  • Must be able to work Monday- Friday with the occasional weekend