Customer Service Associate

  • Express Employment Professionals
  • Glendale, CA, USA
  • May 17, 2018
Business Services

Job Description

Customer Service Representative - Call Center

A local company is searching for a Customer Service Representative who will have core responsibilities will be handling customer calls, inventory, purchasing, A/P and A/R and other duties that arise. Our fun and high-energy work environment allows the CSR to be the first step in helping customers. This position receives inbound calls, and at times, will make outbound follow-up client calls. Employees that work here say they enjoy how as a team we document calls and submit orders creating an informed CSR team. This role works independently with custom company software, the ability to type 30+ words per minute and proper phone etiquette is essential. This innovative company is moving fast and often promotes from within. Some seasonal overtime hours are offered. Our CSR's are vital to our success.

Job highlights:
  • Positive customer impact and work environment
  • Incentive program with monthly reward opportunities
  • Team atmosphere, with supervisor support and weekly team incentives
  • 10 vacation days, holiday pay and 5 sick days a year.

What we look for:
  • Basic understanding of Microsoft Office Suite
  • Very detailed and patient will be key
  • Ability to resolve challenges professionally and clearly
  • Six months or more experience in retail or customer service setting
  • Type 30+ words per minute

Apply online or at our office:

Express Employment Professionals can help you find the type of job that is a perfect fit for your needs and abilities, and you'll never pay a fee for our services and support.

Blake (Staffing Consultants name) can serve as your contact for this position, as well as, many others in our area. Take the first step toward your success. Apply with Express today!

We are located at:

344 Mira Loma Ave.

Glendale, California 91204

Need more information about this job?

Contact Jessica our Staffing Consultant at (818) 937-0900, or by email Please add “CSR” to the subject line of your email.

Express Employment Professionals is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and to hire and promote individuals solely based on their qualifications for the job.

In compliance with applicable federal, California law and local law, employment decisions are based on business needs, job requirements, and an individual's qualifications regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status. We do not tolerate discrimination or harassment based on any of these characteristics and expect that our employees and associates will cooperate in maintaining an atmosphere free of discrimination and harassment.

Express Office: North Los Angeles

344 Mira Loma

Glendale, CA 91204