Bellperson / Runner - Overnight

  • Omni Hotels
  • Fort Worth, TX, USA
  • May 16, 2018
Hospitality / Restaurant / Food Service

Job Description

Location

Fort Worth Hotel



As breathtaking as any West Texas sunset, the Omni Fort Worth Hotel offers a taste of Texas hospitality. Conveniently located in the heart of Fort Worth's exciting downtown, the hotel is adjacent to the Fort Worth Convention Center and within walking distance from the city's cultural centers, restaurants and nightlife. The Omni Fort Worth Hotel received the 2015 TripAdvisor Certificate of Excellence Award, and was named Top 100 Meeting Hotels in the United States in 2014 by Cvent.

The Omni Fort Worth Hotel offers unique employment experiences revolving around associate engagement and innovation. The invigorating world of hospitality resonates through the walls of our one-of-a-kind convention center property. The Omni Fort Worth will continue to be recognized for exemplary guest service and accommodation. As we provide empowerment through our Power of One culture, we work to strengthen and grow the careers of our dedicated associates. The Omni Fort Worth Hotel is searching for dedicated hospitality professionals with guest service mentality to join our extraordinary team!

Job Description

The Night Bellperson is responsible providing friendly and efficient service during the arrival and departure process for guests during the overnight hours, including greetings, parking and retrieval of vehicles, delivery and storage of luggage.

Responsibilities

  • Warmly greeting all guests.
  • Assisting guests with luggage.
  • Completing parking forms to include physical vehicle inspection. Parking guest's vehicles in a safe manner.
  • Retrieval of vehicles in an urgent manner.
  • In-room deliveries of amenities.
  • Must have complete knowledge of service time, menu, and specials.
  • Prepare, deliver and service orders.
  • Always inquire if additional service is needed.
  • Responsible for each check.
  • Responsible for pick-up tables and trays.
  • Responsible for set-up, delivery and presentation of VIP amenity.
  • Responsible for hospitality set-up.
  • Must consult with supervisor on any food pick-up difficulty.
  • Complete all side duties as assigned.
  • Must minimize breakage.
  • Attend all designated staff meetings and training sessions.
  • Responsible for select guest pick up, and drop off (if needed), and setup.
  • Delivery of newspapers and express check-out folios to guestrooms.
  • Staging cars for departures.
  • Keeping guest's keys secure at all items.
  • Ample knowledge of property layout, activities, outlets and hours of operation.


Qualifications

  • Experience in the hospitality industry preferred.
  • Excellent oral and communication skills; excellent customer service skills.
  • Willingness to work flexible schedule including mornings, nights, holidays and weekends; comfortable standing for long periods of time and working in all types of weather conditions.