Job Code: 26450-12230
The Director Emergency Services Department assures service, growth, development, personnel management, and resource allocation and management controls in order to ensure consistent high-quality patient care in the Emergency Department.
â€¢ Accurately identifies real/potential problems affecting the service and implements solutions with follow through and communication.
â€¢ Actively participates in service, departmental and hospital wide committees as assigned, providing ongoing communication to those one represents.
â€¢ Advances the patient experience agenda in the Emergency Department.
â€¢ Coaches immediate subordinates providing feedback; constructive critique of work; facilitates individual development plan; and documents their job performance.
â€¢ Adheres to all Human Resource policies.
â€¢ Effectively communicates departmental, organization and industry information to staff.
â€¢ Facilitates evidence based employee engagement practices.
â€¢ Effectively builds strong relationships and networks to deliver upon organizational and department goals.
â€¢ Participate in employee and patient rounding and identifies and mentors potential future leaders
â€¢ Enforces standards of emergency department care and develops processes to measure and ensure consistent compliance.
â€¢ Develops, implements, and evaluates an ongoing emergency services program which assures quality patient care consistent with the Hospital mission.
â€¢ Monitors compliance with regulatory, accrediting and hospital policy for patient services, and environmental and personnel safety.
â€¢ Oversees a PI program that consistently monitors and evaluates critical aspects of care.
â€¢ Is responsible for departmentâ€™s operational excellence; ensures department delivers quality services in accordance with applicable policies, procedures and professional standards.
â€¢ Follows the Hospital Exposure Control Plans/Blood borne and Airborne Pathogens.
â€¢ Seeks new program strategies and/or program enhancements which would expand patient services.
â€¢ Develops, prioritizes and defends a capital equipment requests.
â€¢ Is responsible for the fiscal management of department; assures proper utilization of organizationâ€™s financial resources.
â€¢ Advances the growth agenda for emergency services.
â€¢ Demonstrates a poised and confident demeanor that reassures others and commands respect within the organization and the community.
â€¢ Develops and builds strategic external networks.
Supports HCA by:
â€¢ Promoting consistent positive patient interactions that advance the agenda of unparalleled patient service
â€¢ Practicing and adhering to the â€Code of Conductâ€ philosophy and â€Mission and Value Statementâ€
â€¢ Performing other duties as assigned
â€¢ Bachelor's degree Nursing
â€¢ Master's degree MHA, MSN, MBA, or related field
â€¢ 3+ years of experience in emergency services
â€¢ 3+ years of experience in a leadership role
o r equivalent combination of education and/or experience
Licenses, Certifications, & Training:
â€¢ Currently licensed as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation.
â€¢ Advanced Cardiac Life Support (ACLS)
â€¢ Pediatric Advanced Life Support (PALS) or Emergency Nurse Pediatric Course (ENPC)
â€¢ Basic Life Support (BLS)
Knowledge, Skills, Abilities, Behaviors:
â€¢ Knowledge of human resource management, program development, fiscal management skills, and familiarity with regulatory and accrediting agency standards preferred
â€¢ Reference HCA LEADS
Last Edited: 04/20/2018