Driver/ Patient Transport- PACE Program

  • Mission Health System
  • Asheville, NC, USA
  • Apr 21, 2018

Job Description

This position is with the PACE Program

  1. Job Summary:

Under the supervision of the Transportation Coordinator is responsible for the safe and timely transportation of PACE participants. Including transport of participants, meals, durable medical equipment, pharmacy, and any other transportation as deemed necessary. Responsible for overall cleanliness and safety of the vehicle assigned on a daily basis. Responsible for communicating any safety issue to the Transportation Coordinator.

  1. Qualifications and Requirements:

  • NC driver's license
  • Safe driving record
  • CDL with "P" endorsement preferred

Experience: Minimum of 1 year transporting the frail and elderly.

  1. Duties and Responsibilities :
  • Responsible for PACE passengers during transport, providing care in a manner which ensures participant satisfaction.
  • Follow assigned schedule, make adjustments to meet unanticipated changes, while considering the needs of the participant and requirements of the PACE Center. Communicate these changes to Transportation Coordinator or designee.
  • Operate equipment safely and in compliance with vehicle licensing regulations.
  • Maintain and complete daily required records, i.e. Pre and Post Trip Inspections, gasoline purchases.
  • Immediately reports to Transportation Coordinator any vehicle or cell phone operating problems, malfunction, or incidents out of the ordinary routine.
  • Transport participants to and from medical/specialist appointments and activity outings as requested by the interdisciplinary team via the plan of care.
  • Transport meals, durable medical equipment, pharmacy, and any other items as deemed necessary for participant.
  • Provide physical assistance to each participant when needed as s/he boards and disembarks from the program's vehicles.
  • Maintain the vehicle in a neat and clean condition.
  • Ensure vehicle equipment is maintained and operating within manufacturer's recommendations, replacing supplies as needed.
  • Function as a member of the interdisciplinary team when appropriate.
  • Communicate with Transportation Coordinator or designee daily to be updated on participant conditions/changes, plan of care changes, or interdisciplinary team requests.
  • Follow Policies and Procedures and OSHA safety guidelines.
  • Maintain the confidentiality of all company procedures, results, and information about participants, clients or families.
  • Handle potentially infectious fluids (e.g. blood, urine, emesis) with appropriate biohazard precautions and practices Standard Precautions.
  • Participate in and supports Quality Improvement initiatives.
  • Participates in continuing education classes and any required staff and training meetings. Maintain any required certifications or licenses.
  • Perform other duties as required or requested.

PACE Driver Scorecard

CarePartners PACE is an innovative program with a mission to provide high quality medical and social services to support our frail elderly participants desire to remain in their home. We are dedicated to continuous improvement and we are seen as a best practice leader in our field. All CarePartners PACE staff are focused on our overall quality and service goals. The expectation of this role is to be the front of our PACE organization, the first and last positive interaction of the day for our participants in a door - through - door model of care.

  1. Employ defensive driving techniques and procedures resulting in zero safety incidents or accidents within the first 12 months of operations.
  2. Demonstrate required competencies required of PACE drivers quarterly. Report all incidents/accidents and complete and turn in daily pre and post trip vehicle logs.
  3. Collect and provide participant and caregiver feedback and observations to the Transportation Manager on a daily basis.
  4. Assist in the improvement of the present transportation system at PACE by providing improvement ideas resulting in top quartile participant/caregiver satisfaction by the end of the first year of operation.