Analyst - Training & Quality Assurance

  • Mission Health System
  • Asheville, NC, USA
  • Apr 19, 2018
Information Technology

Job Description



Mission Health's Information Technology department invites you to apply to join the Analytics - Training & Development team. Mission Health has been named one of the Top 15 Health Systems in America for an unprecedented fifth time in six years by Truven Health Analytics. The IT division is proud to have earned the Most Wired designation each of the past five years.

Job Summary: Develop training materials for all analytical tools, documenting data processes and information needed to meet the measurement and analytics needs of Mission Health. Deliver analytical tools, documents, and artifacts to the design, development, implementation, and maintenance of analytical applications used in delivery of care within a program and/or support service, and in measuring the impact of improvement initiatives on processes and outcomes. Quality Assurance policies and procedures focus for training. Review and develop QA standards. Knowledge of SQL functions for QA analysis and for application building.

Required Education: Bachelor's degree in a technology-related field, or 5 years equivalent experience. IT, Training, or Analyst with some data warehouse experience.

Preferred Education: Master's Degree in Healthcare, BI, Business, or related field.

Required Experience: 3 years IT, Training, or Analyst with some data warehouse experience. College-level courses in Project methodologies or formal training in a technology-related field. Understanding of training and design. Excellent Microsoft suite knowledge, including strong working knowledge of Excel and Work. Strong written, verbal communication, and presentation skills. Strong organizational and time management skills, with attention to detail. Strong partnering and relationship-building skills. Demonstrated aptitude and willingness to learn new analytical methods, software applications, and tools.

Preferred Experience: Training and developing training curricula of analytical tools, QlikView, Tableau of similar products. Knowledge of SQL functions for QA analysis.

Mission is the region's only not-for-profit, independent community hospital system, Mission Health is fully committed to helping our community Be Well, Get Well and Stay Well . Experience the difference of an Achievers 50 Most Engaged Workplaces TM employer , nestled in the 18-county region in the lush mountains in and around Asheville. Our progressive culture highlights and recognizes the strengths of our team members through innovative programs like StandOut. A Total Rewards program goes beyond traditional benefits to include tuition reimbursement, employee discounts, adoption assistance, pet insurance and more. The My Healthy Life TM staff wellness program has been recognized as one of the nation's "Best and Brightest in Wellness" for two consecutive years.

To learn more about Mission Health you can view a short video by clicking here.