Customer Service Representative

  • Express Employment - ID | IL | IN
  • Bloomingdale, IL, USA
  • Apr 22, 2018
Business Services

Job Description

Salary: $13-$16 per hour

Description Performs a variety of operations to support customers such as processing orders and customer data, assisting and addressing various internal and external customer questions and concerns and providing standard to complex customer service, quotes and tracking and tracking needs.
Customer Service Representative will be assigned accounts and will be following up on orders via phone and computer and must have excellent communication skills when conversing with customers.
Must understand and excel at building and maintaining rapport to support relationships with customers.

Requirements - Solid work history with internal progression preferred

-2-3 years of customer service experience

-Ability to operate well in both a team and individual contributor environment

-Operate effectively in a fast pace and ever changing environment

-Excellent communication skills with ability to read, write and speak English fluently to communicate effectively with internal and external customers via phone, computer and in person

-An absolute go-getter , self-driven

-Operational in thinking, with potential for management with managerial qualities such as professionalism, leadership ability, ambition and on the path to a career vs. a job

-Basic (minimum of 1 year) to Intermediate proficiency in Microsoft Office i.e. Outlook and Excel, Internet web based and job specific software

-Must have a flexible work schedule and open to working overtime as needed

Express Office: Bloomingdale

255 East Lake Street

Suite 302

Bloomingdale, IL 60108