Job Code: 01645-5011
The Director of Surgical Services Department leads the perioperative team by focusing on safe patient care while effectively managing operations. The Director Surgical Services has 24/7 responsibility for their departments.
â€¢ Accurately identifies real/potential problems affecting the service and implements solutions with follow through and communication.
â€¢ Actively participates in service, departmental and hospital wide committees as assigned, providing ongoing communication to those one represents.
â€¢ Advances the customer experience in Surgical Services.
â€¢ Coaches subordinates providing feedback; constructive critique of work; facilitates individual development plan; and documents their job performance.
â€¢ Adheres to all Human Resource policies.
â€¢ Effectively communicates departmental, organization and industry information to staff.
â€¢ Facilitates evidence based employee engagement practices.
â€¢ Effectively builds strong relationships and networks to deliver upon organizational and department goals.
â€¢ Participate in employee and patient roundingIdentifies and mentor potential future leaders
â€¢ Enforces standards of care for surgical services and develops processes to measure and ensure consistent compliance.
â€¢ Develops, implements, and evaluates an ongoing surgical services program which assures quality patient care consistent with the Hospital mission.
â€¢ Monitors compliance with regulatory, accrediting and hospital policy, environmental, patient, and personnel safety
â€¢ Oversees a PI program that consistently monitors and evaluates critical aspects of care.
â€¢ Responsible for departmentâ€™s operational excellence by ensuring delivery of quality services in accordance with applicable policies, procedures, and professional standards.
â€¢ Follows the Hospital Exposure Control Plans/Blood borne and Airborne Pathogens.
â€¢ Enforces safe procedural site and patient verification policy
â€¢ Monitors and responds to quality event reporting
â€¢ Supports new program strategies and/or program enhancements which would expand patient services.
â€¢ Develops, prioritizes and defends a capital equipment requests.
â€¢ Is responsible for the fiscal management of department; assures proper utilization of organizationâ€™s financial resources.
â€¢ Advances the growth agenda for Surgical Services.
â€¢ Strives to become the OR of Choice for physicians, patients, staff, and payers in the community they serve
â€¢ Demonstrates a poised and confident demeanor that reassures others and commands respect within the organization and the community.
â€¢ Develops and builds strategic internal and external networks.
Supports HCA by:
â€¢ Promoting consistent positive patient interactions that advance the agenda of unparalleled patient service
â€¢ Practicing and adhering to the â€Code of Conductâ€ philosophy and â€Mission and Value Statementâ€
â€¢ Performing other duties as assigned
Education & Experience:
â€¢Master's degree MHA, MSN, MBA, or related field
â€¢3+ years of experience in Surgical Services, preferably OR nursing.
â€¢3+ years of experience in a leadership role
Or equivalent combination of education and/or experience
Licenses, Certifications, & Training:
â€¢Currently licensed as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation.
â€¢Certified Nurse Operating Room (CNOR)
â€¢Certified Surgical Services Manager (CSSM)
Knowledge, Skills, Abilities, Personal Characteristics:
â€¢ Reference HCA LEADS
Last Edited: 04/14/2018