Restaurant Server PM (PT)

  • Omni Hotels
  • Charlotte, NC, USA
  • Apr 20, 2018
Hospitality / Restaurant / Food Service

Job Description

Location

Charlotte Hotel

The Omni Charlotte Hotel envelopes you in comfort with a touch of genuine North Carolina hospitality. Centrally located in the heart of Charlotte's financial district, the AAA four-diamond hotel is the perfect destination for convenience to area businesses or to explore countless attractions. Linked to 12 city blocks via sky bridge, the Omni Charlotte Hotel is moments away from the Blumenthal Performing Arts Center, Discovery Place, the Charlotte Convention Center, and the EpiCentre entertainment district.

Omni Charlotte's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Charlotte Hotel may be your perfect match.

Job Description

Responsible for providing and maintaining high quality service standards in TRADE Restaurant and providing unique, memorable experiences for our guests.

Responsibilities

  • Greet guests when entering the restaurant with a pleasant smile and superior customer service.
  • Set tables according to type of event and service standards.
  • Take orders and answer questions/offer suggestions on menu selections.
  • Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests.
  • Record transaction in MICROS system at time of order.
  • Check with guests to ensure satisfaction with each food course and/or beverage.
  • Present accurate check to guest and process payment.
  • Maintain cleanliness of work areas throughout the day.
  • Complete closing duties.
  • Be familiar with F&B menus and available promotions and options.
  • Perform other duties assigned by F&B management.


Qualifications

  • Must have previous serving experience; fine dining & hospitality experience is preferred.
  • Must be able to work in a fast paced environment with the ability to multi-task.
  • Prior cash handling experience preferred.
  • Must be able to stand and walk for an extended period of time or for an entire shift.
  • Must be able to move, lift, carry and push/pull objects weighing up to 30 pounds without assistance.
  • Must be able to work flexible shifts including weekends and holidays.
  • Must have a valid alcohol training certification (RASP/TIPS).