Doorperson | Omni Homestead Resort

  • Omni Hotels
  • Hot Springs, VA 24445, USA
  • Apr 20, 2018
Hospitality / Restaurant / Food Service

Job Description

Location

The Homestead

Our employees are what make The Homestead what it is. Since 1766, they've helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.

Omni Homestead's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Homestead may be your perfect match.

Job Description

The Doorperson r epresents the hotel at the main entrance by greeting guests in an enthusiastic and courteous manner, providing our guests with an exceptional arrival and departure experience. The Doorperson maintains driveway traffic flow to allow ease of accessibility to the main hotel entrance, as well as to ensure ample space for passenger and luggage loading and unloading, offering luggage assistance to all guests .

Responsibilities

  • Coordinates activity in the drive with the Bell Attendant to ensure timely delivery of luggage and Valet Attendants of guest vehicles.
  • Conduct key audit with the Valet Attendant at the end of each shift.
  • Maintains the cleanliness of the front of the hotel.
  • Notifies the Front Desk and Guest Services of VIP arrivals whenever possible.


Qualifications

  • Exceptional customer service skills: smile, welcoming attitude, ability to engage and make a great first impression on our guests
  • Excellent grooming and body language to represent the brand
  • Ability to work outdoors in all weather conditions
  • Ability to lift 50 lbs frequently and work on feet entire shift
  • Must be able to drive manual and automatic transmission
  • Must have a valid driver's license, including an excellent driving record (less than 2 moving violations in the last two years)
All Full-Time, Year-Round Employees of The Homestead receive medical, dental, and vision insurance options, in addition to resort-specific discounts on dining, rooms, retail, and activities. Join our team today!