Front Office Coordinator

  • Express Employment - CO | FL | GA | HI
  • New Castle, DE 19720, USA
  • Apr 21, 2018
Administrative / Clerical

Job Description

Salary: $ 11 - 13.00 per hour

Ever thought of a career in the Staffing Industry? Now is your chance! Express Employment Professionals (Express) has an opening in our New Castle office for a Front Office Coordinator (FOC). Must have an out-going personality, with impeccable customer service. The right candidate will be a team player, be organized, reliable, and have a pleasant/approachable personality.

Responsibilities include, but limited to:
  • Answering phones/providing callers with information on the company and our services provided
  • Processing of appointments/registrations
  • Directing callers to online applications and scheduling of interviews
  • Performing basic maintenance and troubleshooting of issues with fingerprinting and biometric credentialing, including computer hardware and software maintenance
  • Obtain and process fingerprint images
  • Perform at or above Enrollment Agent performance benchmarks. Adhere to all company and departmental employment policies regarding security and confidentiality
  • Responsible for all office supplies inventory
  • Maintains a clean/orderly office appearance
  • Additional duties as assigned

  • Must be able to become TWIC and TSA Pre Approved
    • Guidelines include: Federal Background Check and Drug Testing
  • Typing speed of 50 wpm with accuracy with fluent knowledge of MS Word, Excel and Outlook.
    • Software testing prior to hire
  • Be able to work effectively under a fast paced, time-sensitive daily routine
  • Previous Front Office or Reception experience required
  • Strong attention to detail is absolutely required
  • Be willing to take initiative on tasks and projects
  • Have the ability to perform the basic math functions of addition, subtraction, multiplication, and division.
  • Ability to adapt quickly to the telephone system, document scanning, fax machines, etc.
  • Able to work with a wide range of personalities in a courteous, effective, and professional manner.
  • Must be able to work independently with minimal supervision.

Express Office: Wilmington

2 Penns Way

Suite 205

New Castle, DE 19720