Customer Service Lead

  • Express Employment - ID | IL | IN
  • Springfield, IL, USA
  • Feb 11, 2018
Business Services

Job Description

Looking for a professional customer service role in Springfield? We have an insurance company looking for a leader on the customer service team. If you have previous customer service experience, like a fast paced environment, possess strong communication, keyboarding and Microsoft Office skills... then give us a call today. We have a long term job for you!

Responsibilities for Customer Service Lead Include:
  • Taking payments both manually and over the phone
  • Answering phone calls and emails professionally and efficiently
  • Managing customer accounts
  • Coordination with multiple IT companies for assistance and issues
  • Assisting in special projects assigned by the manager
  • Assisting customers and producers by providing account history, balances and status
  • Managing the daily print job for policies and billing statements
  • Creating PDF forms
  • Data entry and other clerical duties as assigned

If these tasks sound like a fit to your skills and experience call the Express Talent Team today at 217-528-3000!

Express Office: Springfield

3000 Professional Drive

Springfield, IL 62703