Accounts Receivable Coordinator

  • Omni Hotels
  • Providence, RI, USA
  • Feb 10, 2018
Accounting Hospitality / Restaurant / Food Service

Job Description

Location

Providence Hotel

The Omni Providence is a landmark hotel in Rhode Island. This hotel is located in the exciting city of Providence and is attached to the Rhode Island Convention Center, Dunkin Donuts Convention Center, as well as the Providence Place Mall. Guests find themselves in walking distance to everything the city has to offer from historical sights to amazing restaurants.

The Omni Providence a beautiful Convention Hotel but our associates are what separate us from the rest of the hotels. Our culture provides an atmosphere that allows our associates to learn and grow in their professional development in a fun environment. We strongly encourage promotions from within our company, and as a result, our staff has a solid hospitality foundation. Our diverse staff comes from many different countries in the world and provides a fantastic atmosphere to develop both from a professional and personal level. Although we offer a complete benefit package for all of our full-time associates, all of our associates are provided the greatest benefit of all which is "opportunity".

Job Description

To provide the appropriate billings and back up data of the Hotel's functions booked by the Banquet and Sales Departments. Handling of account(s) through settlement and guest satisfaction.

Responsibilities

  • Daily handling and resolution of check out with balance accounts.
  • Maintain neat and organized billing files.
  • Insure that all billings go out with supporting backup for all charges.
  • Audit all banquet charges as well as miscellaneous charges that are posted to master accounts for accuracy.
  • Audit city ledger edit for correct information, proper billing address and phone number, complete backup, and correct city ledger number to run statements on a daily basis.
  • Maintain a billing control log sheet for all billings, indicating the name, account number, and date billed.
  • Daily account receivable transfer via computer to corporate accounting.
  • Forward group advance deposits received by accounting to reservations for posting.
  • Handle all customer inquiries in a timely, efficient manner.
  • Handle correspondence and communication to customers, corporate office, as well as our owners regarding billing matters.
  • Insure that all major accounts have received a follow-up call 10-20 days after the bills have been mailed.
  • Maintain files for completed customer service work.
  • Attend all pre-con meetings for special billing instructions.
  • Maintain open communication with all departments.


Qualifications

  • Previous hotel experience preferred
  • Must have an Associate's Degree or equivalent
  • Prior receivables and/or accounting experience preferred.
  • Must be proficient in Opera, Excel, Outlook and other general computer skills
  • Must be able to communicate with internal and external guests
  • Must be able to work Monday- Friday with the occasional weekend