Field Operations Manager

  • Express Employment - ID | IL | IN
  • Willowbrook, IL, USA
  • Feb 09, 2018

Job Description


Salary: $18.25/hr - $20.25/hr

Field Operations Manager

Pay Rate/Range: $18.25/hr -20.25/hr

Location: Burr Ridge

Full-time, OT may be available on the occasional Saturday. M-F, 9am-5pm

Requirements:
  • Customer service skills
  • Time management
  • Organization
  • Good people skills and verbal communication skills are important
  • The ability to function in high-stress situations
  • Minimum 3 years management level experience
  • Proficiency in Word, Excel, Outlook, Powerpoint - will be using company laptop to take notes but may occasionally need to take hand written notes.


Key Responsibilities:
  • Driving to client locations in Downers Grove, Darien, Naperville, and Plainfield
  • Doing on-site inspections and walk-throughs
  • Talking to owners and making sure clients are happy
  • Dealing with customer complaints or issues
  • Complete and maintain accurate documentation of franchisee and client records
  • Set up new accounts and assist with the new accounts process

Express Office: Lombard (Chicago Metro)

477 East Butterfield Road

Suite 100

Lombard, IL 60148