Director of Sales

  • Omni Hotels
  • Atlanta, GA, USA
  • Feb 08, 2018
Hospitality / Restaurant / Food Service Sales

Job Description

Overview

Atlanta Hotel at CNN Center

Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at CNN Center. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni Hotel at CNN Center is connected to Philips Arena and the Georgia World Congress Center, and it is the closest hotel to the Mercedes-Benz Stadium.

Omni CNN's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hotel at CNN Center may be your perfect match.

Job Description

This individual will maximize revenues for the Omni Atlanta Hotel @ CNN Center through direct sales, marketing and designated activities specific to targeted sales accounts. Success is measured through increased revenues from the targeted segments, improved account revenue share and increased customer value.

Responsibilities

  • Responsible for training, mentoring and directing of sales managers and sales coordinators.
  • Stimulate productivity of all sales staff through guidance, development, and support.
  • Maintain Sales Team's focus on a Proactive Solicitation environment.
  • Identify and stay abreast of industry trends to provide leadership and education regarding the business and leisure segments.
  • Ensure full maximization of rooms potential.
  • Maintain emphasis on exceeding established group rate guidelines.
  • Assist Director of Sales & Marketing in developing, maintaining, and implementing strategies/action plans to generate revenues for the hotel.
  • Develop, maintain, and assist with the budgeting and forecasting process.
  • Ensure that all administrative procedures are in place and functioning effectively.
  • Ensure that all required reports are completed on a timely basis.
  • Promote high visibility of hotel through active involvement in industry associations and trade shows.
  • Ensure a challenging and exciting environment to encourage full career development and personal growth.
  • Support and promote all Corporate programs to increase customer awareness of Omni Hotels and ensure that the customer receives the appropriate benefits of each program.
  • Maintain positive interdepartmental communications; contribute to the overall direction and operation of the hotel and to effectively control and minimize all marketing expenses while exceeding overall budgeted revenues and occupancy.
  • Develop and manage effective business plans for assigned segment.
  • Effectively maintain accounts to achieve business objectives.
  • Work closely with DOSM to effectively communicate new trends and develop strategies to increase revenue.
  • Responsible for management of customer decisions and the relationship process.
  • Produce creative offers to fill identified need periods in all markets.
  • Establish a productive relationship with the CVB in an effort to promote the city and confirm future citywide conventions.
  • Define and improve customer value propositions by assessing the competitive area as it relates to segment.
  • Work closely with all levels of the organization to resolve complex issues or concerns; communicating in a clear concise manner.


Qualifications

  • Position requires a minimum of seven years progressive experience in hotel sales, with at least three of these years in a leadership position. Large convention hotel experience preferred.
  • College degree preferred.
  • Candidate must have proven leadership skills and must be able to delegate, effectively train, develop and motivate staff.
  • Mastery level understanding of sales process.
  • Strong business planning, account planning and budget management skills.
  • Demonstrated ability to be creative to develop strategies that will drive revenue.
  • Demonstrated ability to tie strategies and planned actions to results.
  • Strong financial/statistical analysis and business case development skills.
  • Extensive experience with account management.
  • Must have proven selling, negotiating and presentation skills.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
  • Ability to work cohesively with co-workers both within and outside of your department.
  • Ability to think clearly, quickly and make concise decisions.
  • Ability to manage multiple priorities and re-prioritize when necessary, working effectively under pressure.
  • Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail.
  • Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone.
  • Developed computer proficiencies with ability to accurately input information into computer systems
  • Delphi experience required. Proficient in use of Excel, Word and Power-Point.
  • The ability to work a flexible schedule, including nights, weekends and holidays.
  • Position requires up to 25% travel
  • Track record of leading and inspiring teams to meet or exceed goals.