Customer Service (Recent Graduates) Full Time

  • Express Employment - CO | FL | GA | HI
  • Alpharetta, GA, USA
  • Feb 04, 2018
Business Services

Job Description

Salary: $30,000/year

Hiring Recent College Graduates

Excellent Career and Promotion Opportunities!

Nationally recognized auto finance company in the Alpharetta area is currently recruiting for solid candidates with a Bachelor's Degree and previous customer service experience! Seeking candidates with a Bachelor's Degree!

Pay is $30,000/year + benefits!

Job Duties
• Auto-Dialer Collections - make outbound/receive inbound calls on accounts that are 5-45 days past due and assist customers with bringing their accounts current (approximately 200+ phone calls daily)
• Identify root cause of customer delinquency and generate effective solutions for customers
• Conduct minimal skip tracing necessary to prepare account for next level of collections
• Effectively contribute to increasing Customer Satisfaction scores (meet qualitative objectives)
• Become a productive member of the department (meet quantitative objectives)
• Maintain enthusiastic and positive attitude

Desired Soft-Skills

• Excellent verbal communication skills (easy to understand)
• Able to multi-task (ability to talk and type simultaneously is a must)
• Customer service oriented
• Self-starters
• Eager to learn
• College Degree (4 Year) is required

Work Schedule
• Monday through Thursday: two shifts, 9am - 6pm or 11am - 8pm
• Friday: 8 AM - 5 PM or 11am - 8pm
• Two Saturdays per month: 8 AM - 12 PM

Express Office: Alpharetta

6230 Shiloh Road

Suite 130

Alpharetta, GA 30005