Guest Room Attendant

  • Omni Hotels
  • Richmond, VA, USA
  • Jan 31, 2018
General Labor Hospitality / Restaurant / Food Service

Job Description


Richmond Hotel

Located in the center of Richmond's financial district and overlooking the James River, The Omni Richmond welcomes its guests with a taste Southern Hospitality. The Omni Richmond is the premier destination for business and leisure travelers alike. Steps away you will find wonderful restaurants, shopping, and entertainment.

Come be a part of an amazing team where we inspire and reward our associates! Every other Friday the Management Team hosts an Associate Appreciation event to show their appreciation for their associates and give them a much deserved break from the work day. The Omni Richmond prides itself on having a bi-annual management training class where current associates participate in a 6 month program to prepare them for advancing their careers.

Job Description

This position is responsible for maintaining a high standard of cleanliness in each guest room. Guest Room Attendants refresh rooms for guests who are continuing their stay, as well as, thoroughly clean rooms of guests who have checked out in preparation for the next guest checking in.


  • Thoroughly clean guest rooms including: making beds, cleaning bathrooms, vacuuming, and dusting
  • Restock and replace used items within guest rooms
  • Communicate clean status of each room upon completion
  • Remove room service trays and tables from guest rooms
  • Stock supply cart and ensure that it is neat and well organized at all times
  • Check all equipment prior to and after use to ensure that it is in good working order
  • Respond to all hotel guests efficiently and in an appropriately friendly manner


  • Strong attention to detail
  • Strong customer service skills
  • Ability and willingness to stand for 8 hours at a time
  • Ability and willingness bend, stretch, reach, and push up to 20 lbs.
  • Ability and willingness to work a varied schedule which includes working on weekends and holidays
  • Previous experience in housekeeping is strongly preferred