Banquet Houseman Supervisor

  • Omni Hotels
  • Atlanta, GA, USA
  • Jan 30, 2018
Hospitality / Restaurant / Food Service

Job Description


Atlanta Hotel at CNN Center

Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at CNN Center. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni Hotel at CNN Center is connected to Philips Arena and the Georgia World Congress Center, and it is the closest hotel to the Mercedes-Benz Stadium.

Omni CNN's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hotel at CNN Center may be your perfect match.

Job Description

Ensure proper set up of meeting and Banquet facilities by communicating effectively through supervisors & house persons to associates and handling guest's requests on the floor.


  • Directly responsible for the daily supervision of the Banquet Manager.
  • Inspects each function room prior to the event to ensure that both the client's needs are fulfilled and the hotel standards are met.
  • Responsible for initiating and maintaining contact with each meeting planner (in-house) to ensure that all last-minute requests and changes are provided.
  • Meets with banquet house person on a daily basis to insure that uniform codes and personal hygiene requirements are met in accordance with department standards.
  • Reviews daily worksheet and assigns specific duties to each banquet House person.
  • Review daily Synergy report.
  • Inspects each function room prior to, and during breaks to insure that all requirements reflected on the daily worksheets are met. Specific hotel standards must also be fulfilled.
  • Organizing and maintaining the back of the house areas to ensure a productive, safe and energy conserving work environment.
  • In coordination with the Banquet Setup Manager initiates appropriate disciplinary action for housemen who have committed infractions of the Rules of Conduct as stated in the Omni Hotels Associate Handbook.
  • Ensures that all unused rooms are set to department's standards.
  • Executes Associate MOS reports on a monthly basis. Provides daily, weekly and monthly performance feedback to the Associates and reports to the Banquet Setup Manager.


  • High School Diploma required.
  • 2+ years experience as Set Houseman in a high volume, upscale Hotel.
  • Must have exceptional guest service skills.
  • Ability to stand (long period), stoops, bend and lift items weighing up to 50 pounds repetitively during entire shift.
  • Ability to work flexible schedule. (Including weekends and holidays)
  • Ability to multi-task in a high paced environment and have a strong attention to detail.
  • Remain calm and professional at all times.
  • Be able to make quick decisions and possess good judgment
  • Must be able to walk, sit, stoop, kneel, crouch, crawl, and use hands and arms.