In Room Dining

  • Omni Hotels
  • Tucson, AZ, USA
  • Jan 30, 2018
Hospitality / Restaurant / Food Service

Job Description


Tucson National Resort

Inspired by the sweeping views of the Santa Catalinas and the rich history of golf, this artful blend of natural beauty and recreation is elevated to a new level of discovery. The Omni Tucson National Resort has it all - from its picturesque setting in the foothills of Tucson's Santa Catalina Mountains to the lush fairways of its 36-hole championship and desert-style golf courses.

The Omni Tucson National Resort's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Tucson National Resort may be your perfect match.

Job Description

To provide consistent, efficient, personalized and prompt food and beverage service in our In room Dinning while ensuring that Omni Hotel & Resort standards are met at all times.


  • Greet guests when entering the rooms with a pleasant smile and superior customer service.
  • Set up according to type of event and service standards.
  • Take orders and answer questions/offer suggestions on menu selections.
  • Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests.
  • Record transction in MICROS system at time of order.
  • Present accurate check to guest and process payment.
  • Maintain cleanliness of work areas throughout the day.
  • Clean and set up.
  • Complete closing duties.


  • 1+ years of food/beverage service preferred.
  • Knowledge of food and beverage service.
  • Good verbal and written skills.
  • Knowledge of Micros preferred
  • Ability to work well under pressure.
  • Good up-selling skills.
  • Self-motivated, flexible and reliable.
  • Honest and dependable.
  • Great customer service and a positive attitude.
  • Ability to become TIPS certified