Development Officer 3 – FH Foundation - Orlando

  • Adventist Health System
  • Orlando, FL, USA
  • Apr 19, 2018
Healthcare

Job Description

Development Officer 3 - FH Foundation - Orlando
Florida Hospital Orlando seeks to hire a Development Officer 3who will embrace our mission to extend the healing ministry of Christ.

Facility Profile:
Located on a lush tropical campus, our flagship hospital, 1,107-bed Florida Hospital Orlando, serves as the major tertiary facility for much of the Southeast, the Caribbean and South America. Florida Hospital Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country. We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year.

Department Profile:
The Florida Hospital Foundation headquarters are located on the main campus of Florida Hospital in Orlando. At the Foundation we create excellence through partnerships with thousands of people who give in different ways. Some of these people work here. Others live in the community. A few even reside in different states or countries, but all share our purpose of creating an extraordinary healing experience. Generosity has been a part of Florida Hospital's legacy since its founding in 1908. Join us as we continue to dedicate ourselves to the great purpose of providing hope and healing for people in our community and beyond.

Work Hours/Shifts:
Full Time: Monday - Thursday 8am - 5pm | Friday 8am-2:30pm

Job Summary:
Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. The Development Officer 3 (DO3) plans and carries out "Identify, Engage and Cultivation" activities, so as to maintain and develop the donation of funds and gifts for Florida Hospital (FH) programs. The position focuses on hospital visits, initial telephone calls to secure appointments, and "Identify and Engage Stage Core Process" prospect meetings. This position prepares moves plans and coordinates Cultivation and Solicitation Stage activities for gifts targeted at less than $100,000 (total team may be responsible for a larger metric, but the DO3 acts as a closer for gifts targeted at less than $100,000; as a team member, remains responsible to assist in raising the goal set). This is in accordance with specified annual fundraising goals set forth by the FH Foundation.

Knowledge, Skills, Education, & Experience Required:
  • Ability and desire to extend the mission of FH throughout the community, which is to extend the healing ministry of Christ.
  • Ability to communicate and motivate, with excellent written and verbal communication skills.
  • Understanding of the principles of donor marketing and fundraising cost-effectiveness, including donor targeting, donor giving opportunity development, organizational need and solutions based selling, and expense to profit ratio.
  • In-depth knowledge of the Central Florida region, corporate and civic community, or a proven track record of successful territory development in a major market.
  • Self-starter with the initiative to manage up to 120 major gift prospects and donors, and coordinate with other Foundation managers to ensure total coverage of the donor/prospect base.
  • Appreciation for the need for consistency within FH's branding and marketing mix.
  • Currently have, or willing to build an established network of community and business relationships.
  • Adept in use of MS Office products, particularly Excel, Word, PowerPoint and Outlook, and ideally familiar with fundraising and donor prospect software, such as Raiser's Edge.
  • Self-driven, results-oriented with a positive outlook and a clear focus on high quality major gift solicitation.
  • Natural forward planner, able to critically assess own performance.
  • Mature, credible, and comfortable in dealing with senior managers, company executives, board members and grateful patients.
  • Reliable, tolerant, and determined.
  • Empathetic communicator, with ability to see things from the other person's point of view.
  • Well-presented and businesslike.
  • Sufficiently mobile and flexible to travel within the Central Florida area.
  • Open to new experiences, responsibilities and accountabilities.
  • Ability to get along well with others and be a team-player.
  • Ability to speak and write in additional languages(Preferred)
  • Passion for beneficiary via volunteer work. (Preferred)
  • Bachelor's degree in business, communications, social science, or related field, OR
  • Four to six years' experience as a Development Officer in a regional or national organization with an active major gifts program that is part of an overall development effort, OR
  • Four years of successful experience in sales/marketing with a proven track record.
  • Experience in major gifting, with a track record of raising greater than $500,000 in a twelve month period.
  • Experience in capital or "special campaigns," with a track record of raising $500,000 in a twelve month period.
  • Experience in volunteer or professional fundraising.
  • Five or more years as a Development Officer at FH or other hospital system(Preferred)
  • Master's degree in business, communications, social science, or related field(Preferred)
  • Three to five years' experience in beneficiary fundraising area of focus (Children's, Cancer, Diabetes, etc.) (Preferred)


Licensure, Certification, or Registration Required:
  • N/A


Job Responsibilities:
Demonstrates through behavior Florida Hospital's Core Values of Integrity, Compassion, Balance, Excellence, Stewardship and Teamwork as outlined in the organization's Performance Excellence Program
  • Follow the Foundation's Major Gift Core Process to Identify, Engage, Cultivate, Solicit and Steward a donor portfolio that includes, individuals (major gift donors and grateful patients), corporations, physicians, staff, and administrators.
  • Focus on Core Process and soliciting gifts of $25,000 to $500,000 independently. Seek guidance from VP level supervisor in developing solicitation strategy. Model Core Process for DO1 and DO2 levels.
  • Meet or exceed visit metrics of 6 to 8 face-to-face visits per week, 24-32 visits per month, and 240-320 visits per year to help achieve the Major Gift fundraising goal for the beneficiary.
  • Use the Major Gifts Core Process to manage a portfolio of 120 or more prospects and solicit 20- 24 Major Gifts per year to meet fundraising goals of $500,000 annually. Bequest/Planned Gift options will be explored with all Major Gifts Donors of age 55 and above as part of the process.
  • Ensure monthly solicitations by creating a balanced portfolio with sufficient prospects at the Identify, Engage, Cultivate, Solicit and Stewardship stages of the Core Process to achieve solicitation goals over a multi-year period.
  • Manage Board / Administrator meetings to communicate a clear message that is compelling and aligned with the Mission/Vision of the beneficiary/Hospital priorities by engaging Hospital Leadership, Physicians, Nurses, Board Members and volunteers.
  • Document all visits, solicits and moves within the Core Process in Raiser's Edge for monthly reporting and tracking.
  • Participate in active Pipeline Development activities that help engage potential donors in the life of the organization and will ensure growing a strong portfolio and a long term, sustainable pipeline of potential donors. These include but are not limited to: Board Member Referrals, Existing Donor Referrals, Point Of Entry, FH Foundation Events (Gala, Gourmet and Golf), Planned Giving Forums, Administrator Presentations, Meet the Physician Events, Grateful Patient Events and Grateful Patient Leads from Donor Relations.
  • Work with the 1908 Employee Giving staff and Annual Fund staff to grow participation rates for both programs in respective beneficiary/ies to fund defined priorities using tools, such as Social Media Platform as well as other Annual Fund techniques to drive giving to the beneficiary.
  • Maintain most current knowledge and skills relevant to the fundraising profession.
  • Other duties as assigned.

If you want to be a part of a team that is dedicated to delivering the highest quality in patient care, we invite you to explore the Development Officer 3 opportunity with Orlando and apply online today.

Job Keywords:
Development Officer, Fundraising, Development, Orlando

Reference

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