Administrative Director - Business Development for Women's Service Line - FT Days

  • HCA
  • Englewood, CO, USA
  • Jan 27, 2018

Job Description

Job Code: 03167-69064


No Weekends

Must have Hospital Leadership experience, with background in Women's Services highly preferred.

Swedish Medical Center

How would you like to be working in a job that you love as a member of a highly skilled and talented Women's Services team with a top-notch healthcare system?

If you are ready to take your career to the next level, Take Your Career to Swedish.

As one of south metro Denver's most respected healthcare institutions, for more than 100 years, Swedish Medical Center is where exceptional professionals have come to provide excellent patient care. Located in Englewood, Colorado, this internationally recognized 368-bed acute-care facility is an eight time winner of the National Research Corporation Consumer Choice Award, a Top 100 Hospital recognized by Reuters, and boasts eight distinctive Centers of Excellence which includes Women and Children's.

As a Swedish employee, you will enjoy the warm, community-care setting that makes care more personal...and your career infinitely more satisfying. Rediscover the reasons you chose healthcare as your career. We are waiting for you at Swedish.

Position Summary:

The Administrative Director of Women's Service Line Development organizes and directs all strategic and business development related functions and activities (internal and external) within his/her realm of responsibility for Women's at Swedish Medical Center. Their sphere of influence also includes working with the programs and physicians involved in Women's, outreach, marketing, community relations, inpatient & outpatient services, various navigation programs, and other services and relationships with external organizations. In collaboration with the Executive Team, Physicians Leaders, establishes goals, objectives and standards of performance; applies and facilitates compliance with operating policies and procedures. Overall responsibility for providing senior strategic and operational leadership for Women's Services within the context of the facility strategic planning cycle, including the development and execution of plans emphasizing clinical excellence, consistently exceptional customer service, profitable growth, physician recruitment, engagement and alignment.

Responsibilities include, but are not limited to:

This position is responsible for the overall coordination of clinical services and the planning of and implementing of new programs, outreach activities, the development of research opportunities, and the coordinating of marketing activities.

Develops, monitors and oversees implementation of strategic and business development plans in coordination with senior operations and medical leadership.

Directs and manages the planning of new programs and/or services.

Works closely with medical staff members to solicit feedback regarding the program. Solicits new ideas regarding the function, constantly looking to enhance patient and family services.

Assures that quality services are provided on a timely basis and in a cost effective manner by all departments in service line.

Maintains a customer orientation and demands a customer-focused approach from all who provide services though the service line.

Oversees the development of quality improvement activities for all appropriate services, including written documentation and reporting of results.

Position Description/Performance Appraisal/Competency Summary

Development of strategies to market Women's services in a manner that enhances the facility's other managed care efforts.

Creating synergy to attract payers.

Represents Women's services to area hospitals, physicians and payers in order to generate referral relationships, coordinate outreach and educational programs.

Develops written marketing strategies and methods of evaluating such strategies in conjunction with the facility communication department.

Develops appropriate outreach programs (e.g. screening clinics, etc.).

Coordinates with physician relations team to work with outreach physicians and other personnel to establish and maintain the program.

Responsibility for any Women's Services Certifications.

Program Development: Work with administration and medical leadership to develop a strategic plan to better coordinate delivery of services to facilitate and increase SMC's Women's market share. Program development will include:

Based upon newly developed strategic plan, develop a multi-disciplinary care model and financial pro forma.

Develop and implement a marketing plan for Women's Services The marketing plan will include advertising, forecasting, social media, regional assessment, specific assessment and plans to increase market share.

Ability to travel for symposiums and educational events.

Position Requirements:
  1. Licensure/Certification/Registration:
    None required

  2. Education:
    Bachelor's degree required.
  3. Experience:

    Must have a minimum of five (5) years of progressive hospital leadership experience with at least three (3) years in service line development, business development, physician relations, or related area preferred; multi-site experience preferred

  4. Knowledge/Skills/Abilities:

    Ability to develop a clear, realistic, and actionable vision, as well as provide results-oriented strategic and systems leadership;

    Ability to effectively and credibly interact with, and influence, external and internal constituencies with sensitivities for relationship and political dynamics;

    Ability to develop a high performing service line, with teamwork as its hallmark;

    Demonstrated drive to meet patients', physicians', and employees' needs;

  • Operations leadership, vision setting, and operations strategy development.

  • Exceptional people and relationship building skills. Must possess outstanding physician relationship skills.

  • Leadership in quality, patient, physician, and staff satisfaction systems.

  • Financial planning - all aspects of budget development and management.
  • Knowledge of productivity and benchmarking systems.
  • Generates the "Big Picture" supported by analysis and data.
  • Clear, concise, simple communication and presentation style.

Bachelor's Degree

Last Edited: 02/05/2018