Resort Driver | FT

  • Omni Hotels
  • Championsgate, Four Corners, FL 34747, USA
  • Jan 25, 2018
Hospitality / Restaurant / Food Service

Job Description

Location

Orlando Resort at Championsgate

The Omni Orlando Resort at ChampionsGate is surrounded by 36 holes of championship Orlando golf, the Leadbetter Golf Academy World Headquarters and 15 acres of recreation, this four-diamond resort is one of the nation's premier golf, meeting and leisure retreats. In addition to walk-out golf, guests may choose to relax in our signature Mokara spa, dine in one of our five restaurants or enjoy 15 acres of pools and recreation activities including the 850-foot lazy river.

Omni Orlando's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Orlando Resort at ChampionsGate may be your perfect match.

Job Description

To transport hotel guests to designated destinations in the Orlando area. When not providing transportation services, this role will be staged at the entrance of the resort where they will greet guests, creating a memorable first impression.

Responsibilities

  • Drive shuttle vehicle to and from designated destinations in a timely manner
  • Apply knowledge of commercial driving and skills in maneuvering vehicle at varying speed in difficult situations, such as inclement weather and heavy traffic
  • Greet guests and provide on boarding assistance
  • Ensure cleanliness of shuttle vehicle; including interior and exterior
  • Inspect vehicle daily and report any damage or safety concerns immediately to management
  • Maintain accurate log of vehicle maintenance
  • Report any safety concern immediately to management
  • Maintain accurate log of services rendered
  • Create memorable experience during transportation service
  • Maintain 4-Star/4-Diamond standards of guest service.
  • Accept other special duties as requested by management.
  • Assist in keeping front entrance clean and tidy
  • Understand all emergency procedures
  • Understand all amenities and services offered at the Resort and local area
  • Understand all Moments of Service scenarios

When not providing shuttle services this associate will assume the role of doorperson which includes the following responsibilities:

  • Greet guests and welcome to hotel.
  • Supervise and maintains traffic flow through front drive.
  • Assist in keeping front entrance clean and tidy
  • Tags bags with proper claim checks and give the guest his/her claim ticket for the luggage.
  • Unloads the baggage from the car or taxi and brings inside to the Bell Stand.
  • Loads car/taxi for departing guests making sure to thank them for choosing the hotel
  • Understand all emergency procedures
  • Ensure cleanliness and organization of Bell Stand and Bell Closet
  • Accept other special duties as requested by management.


Qualifications

Qualifications:
  • Customer Service Oriented
  • Outgoing, friendly personality
  • Possess a valid commercial class A or B driver's license
  • Flexible schedule; including days, nights, weekends, and holidays

Physical Requirements:
  • Ability to lift 50 lbs.
  • Ability to sit or stand for long periods of time
  • Ability to bend in order to lift heavy items
  • Ability to withstand extreme heat and cold weather conditions.

Working Environment:
  • Interior and exterior of hotel with exposure to weather conditions.

Tools & Equipment:
  • Shuttle vehicle
  • Epitome
  • Bell carts
  • Computer, printer, telephone, copier, fax, radio and/or Nextel