Reservation Coordinator

  • Omni Hotels
  • Chicago, IL, USA
  • Jan 23, 2018
Hospitality / Restaurant / Food Service

Job Description


Chicago Hotel

Sweet Home for sure... Chicago, the third largest city in the US, is second to none with its stunning architecture and lake front beauty. There is something for everyone in Chi-Town; world class music, theater, dining, museums, sports and shopping to name a few. The 4 star Omni Chicago sits on the world famous Mag Mile amongst high end retail stores and close to many of the most popular tourist attractions in Chicago. We are known for our quality and exceptional service. We only hire only the best to ensure we continue our longstanding tradition.

Omni Chicago's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Chicago Hotel's commitment to serve our associates and nurture their growth has led to the company's highest rating in associate satisfaction and an impressive internal promotion rate. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Chicago Hotel may be your perfect match.

Job Description

Ensure, through constant interactions with the Sales Department and Convention services, that all group bookings are handled and processed efficiently.


  • Accurate input of group Reservations into system.
  • Input group Reservations within specified time periods.
  • Definite group booking tickets entered as they are received.
  • Knowledge of hotel services and events.
  • Meet with meeting planners as necessary.
  • All convention resumes are audited prior to group arrivals.
  • Set-up and staff satellite check-ins.
  • Pre-assign group rooms demand necessary by Reservation and Front Office Managers.
  • Monitor phone-calls and assist associates as needed.


  • High level of attention to detail
  • Able to achieve results with minor supervision
  • Ability to follow directions
  • Previous reservations experience preferred