Guest Room Attendant

  • Omni Hotels
  • Washington, DC, USA
  • Jan 18, 2018
General Labor Hospitality / Restaurant / Food Service

Job Description

Location

Shoreham Hotel

Nestled in the Woodley Park neighborhood of Washington, DC, the Omni Shoreham Hotel is a true urban oasis within the Capitol City. Associates pride themselves as being a part of a historic landmark serving as host to numerous presidents, dignitaries, political events and inaugural balls.

Associates can enjoy and be rewarded by several career development opportunities and the environment to grow one's career into various areas of the hotel including leadership roles. The Omni Shoreham Hotel associates consistently rank their place of employment as one of the Best Places to Work by the Washington Business Journal and scored the hotel with the highest ever results on the Associate Engagement Survey in 2012.

Associates at the Omni Shoreham Hotel are proud of being a true part of an extended family and many have spent their entire careers within the hotel, some with over 4 decades of service! We celebrate these milestones and as well as many other successes on a monthly basis during our all associate rallies, "Hibiscus Huddles, "in honor of our company logo.

Job Description

This position is responsible for maintaining a high standard of cleanliness in each guest room. Guest Room Attendants refresh rooms for guests who are continuing their stay, as well as, thoroughly clean rooms of guests who have checked out in preparation for the next guest checking in.

Responsibilities

  • Thoroughly clean guest rooms including: making beds, cleaning bathrooms, vacuuming, and dusting
  • Restock and replace used items within guest rooms
  • Communicate clean status of each room upon completion
  • Remove room service trays and tables from guest rooms
  • Stock supply cart and ensure that it is neat and well organized at all times
  • Check all equipment prior to and after use to ensure that it is in good working order
  • Respond to all hotel guests efficiently and in an appropriately friendly manner


Qualifications

  • Strong attention to detail
  • Strong customer service skills
  • Ability and willingness to stand for 8 hours at a time
  • Ability to clearly and pleasantly communicate both verbally and in writing in English with management and co-workers, both in person and by telephone/radio.
  • Ability and willingness to bend, stretch, reach, and push up to 20 lbs.
  • Ability and willingness to work a varied schedule which includes working on weekends and holidays
  • Previous experience in housekeeping is strongly preferred