Vice President of Information Technology

  • Omni Hotels
  • Dallas, TX, USA
  • Apr 21, 2018
Hospitality / Restaurant / Food Service Information Technology

Job Description

Job Description

Plan, coordinate, design, direct and execute quality systems and operational activities that enhance guests' experience of service and value. Strengthen the productivity and profitability of Omni Hotels' hotel operations through reliable and stable technology solutions. Provide direction for technology systems activities and capital investments to support corporate business strategies.


  • Overall management of Omni Hotels' information system resources, with an emphasis on standardization and synergy of existing technologies with focus on reliable and stable solutions meeting Service Level Agreements.
  • Design, build and support information management architecture to meet the analytic and transactional requirements related to hotel performance.
  • Maintain data quality through effective governance collaborating with key department stakeholders to establish policies and procedures.
  • Lead the design, development and implementation of technology solutions for all new development projects; acquisitions and divestitures.
  • Establish appropriate quality, financial and security controls on information resources to assure effective and efficient use of information technology company-wide meeting security standards and compliance regulations.
  • Lead, develop, organize and orient the information systems technical staff for superior performance.
  • Stay apprised of developments in technology, the hospitality industry and its suppliers and competitors' capabilities; advise other senior managers of competitive implications and opportunities to improve service and/or profitability.
  • Identify, evaluate and implement all corporate and hotel-based technologies, standardizing system use throughout the organization.
  • Manage product design, development, testing and implementation for executing business requirements through effective software development methodology.
  • Collaborate in the definition of Omni's information systems strategic plan and execute for operational excellence in delivery.
  • Assure cost-effective systems support for the company's business operations. Review hardware and software acquisition and maintenance contracts and pursue master agreements to capitalize on economies of scale.
  • Maximize the value information systems adds to the company and its customers.


  • Considerable knowledge of business theory, business processes, management, budgeting and business office operations.
  • Substantial experience and skills established of data processing, hardware platforms, enterprise software applications, and outsourced systems.
  • Knowledge of systems design and development from business requirements analysis through to day-to-day management.
  • Ability to communicate in non-technical terms to business stakeholders.
  • Ability to work effectively in a coordinating role across multiple disciplines and diverse environments, a strong, open and collaborative work style, and a service-orientated attitude.
  • Proven ability to negotiate contracts with IT vendors and consultants.
  • Demonstrates initiative, dependability and accountability.
  • Demonstrates creativity in solving problems or generating improvement ideas.
  • Self-motivated time management.
  • Supports and maintains positive attitude and vision with peers, associates, and management.
  • Ability to prioritize competing or conflicting requests and execute tasks in a high-pressure environment.
  • Ability to maintain confidentiality of sensitive information.
  • Extensive written and oral communication skills.


  • Minimum 10 years of professional experience in technology field.
  • Minimum of 5 years of experience in Hospitality industry.
  • Must have 5 years of experience in planning, architecting, and delivering mission-critical enterprise-grade systems and solutions.
  • Minimum of 5 years of experience working closely with Project Stakeholders, Executive Management, and front line associates to determine requirements and needs aligned to business goals and objectives.
  • Must have experience in supervising a staff of 20 or more people across a variety of disciplines.
  • Must be experienced with 24x7 operations.


  • Bachelor's degree. Preferred degree in Computer Science, Computer Engineering or related field.