• Omni Hotels
  • Frisco, TX, USA
  • Jan 16, 2018
Hospitality / Restaurant / Food Service

Job Description


Scheduled to open in 2017, the luxurious Omni property will be one of the only full-service upscale hotels in the area, and serve as a cornerstone of the mixed-use development, which will be anchored by the Dallas Cowboys World Headquarters and the Ford Center. The publicly owned, 12,000-seat multipurpose event center will be used by the City of Frisco and Frisco Independent School District (FISD) to host various activities including athletic competitions, graduations and other special events. The Dallas Cowboys will also use the event center as its training facility. The hotel, Cowboys facilities and other retail outlets are all part of the 91-acre development, The Star .

Located 20 minutes north of downtown Dallas and 25 minutes from both DFW International and Love Field Airports, Omni Frisco Hotel will feature 300 guest rooms, meeting space and a ballroom, along with several food and beverage experiences, including a rooftop pool deck. The hotel will serve meeting groups, as well as business and leisure travelers alike, including visitors attending Cowboys training camp, as well as the many events and activities hosted at the multi-use events and sports facility. Guests can also enjoy the retail and dining establishments that will be adjacent to the hotel.

Job Description

The Doorperson Represents the hotel at the main entrance by greeting guests in an enthusiastic and courteous manner. Maintains driveway traffic flow to allow main hotel entrance accessibility as well as to ensure ample space for passenger and luggage loading and unloading and offers luggage assistance to all guests .


  • Provide our guests with an exceptional arrival and departure experience that makes them feel welcome.
  • Engages the guest to provide superior guest service.
  • Ensures the valets are staged to maximize the guest experience.
  • Manages the traffic at the front of the hotel.
  • Coordinates activity in the drive with the Bell Attendant to ensure timely delivery of luggage and Valet Attendants of guest vehicles.
  • Conduct key audit with the Valet Attendant at the end of each shift.
  • Maintains the cleanliness of the front of the hotel.
  • Notifies the Front Desk and Guest Services of VIP arrivals whenever possible.
  • Loads the baggage in the cars or taxis for departing guests
  • Maintains a clean and orderly appearance of the work area at all times.


  • Exceptional customer service skills: smile, welcoming attitude, ability to engage and make a great first impression on our guests
  • Excellent grooming and body language to represent the brand
  • Ability to multi-task
  • Ability to work outdoors in all weather conditions
  • Ability to lift 50 lbs frequently and work on feet entire shift
  • Must be able to drive manual and automatic transmission
  • Must have a valid driver's license
  • Must have an excellent driving record (less than 2 moving violations in the last two years)