Debt Specialist

  • Express Employment Professionals
  • Chatsworth, Los Angeles, CA, USA
  • Jan 10, 2018

Job Description


Salary: $14.00-$15.00

EXPRESS EMPLOYMENT PROFESSIONALS IS THE LARGEST PRIVATELY OWNED STAFFING AGENCY IN THE COUNTRY:



OUR CLIENT IN WOODLAND HILLS CA. IS SEEKING A:



Job Title: Debt Specialist

Position Summary:

The Debt Specialist converts inquiries into enrollments by taking inbound telephone calls and making follow up outbound calls.

Reporting Relationships: This position reports to the Enrollment Manager.

Duties and Responsibilities:
  • Enrolls prospects by following a prepared script to give product reference information
  • Addresses prospect objections with rebuttals and information
  • Document transactions by completing forms, record logs, and CRM software
  • Maintain database by entering, verifying, and backing up data
  • Maintain operations by following policies and procedures
  • Maintain quality service by following organization standards
  • Contributes to team effort by accomplishing related results as required
  • Maintains minimum production volume per company standards
  • Other duties as assigned

Qualifications:

Education:

High School Degree, GED or equivalent

Knowledge and Experience:
  • Automatic telephone dialing systems and other telecommunications technologies.
  • Telephone sales- minimum 2 years
  • Selling to prospects- needs minimum 2 years

Skills:
  • Telephone etiquette
  • Organized
  • High Energy
  • Intermediate Microsoft Office Suite
  • Typing- minimum 30WPM
  • Excellent Verbal and Written Communication Skills

Ability:
  • Ability to persuade prospects towards viable options within program offerings
  • Ability to think logically
  • Analyze and resolve problems independently, recommend/ implement resolution
  • Ability to organize data as required

Salary: $15.00 per hour plus commission

Express Employment Professionals is an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.

Express Office: West Hills

6700 Fallbrook Avenue

Suite 220

West Hills, CA 91307