NetScaler Administrator

  • Adventist Health System
  • Orlando, FL, USA
  • Jan 04, 2018

Job Description

Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. The Load Balancer Intermediate serves Adventist Information Technology by analyzing and assisting with the implementation and support of all aspects of the Load Balance environment within approved applications and/or systems that help support our Partners, Team Members, Customers, Patients and Families while remaining compliant with the defined AIT standards. In accordance with the Production Management Methodologies, works and communicates under the guidance of a Technology Services Manager or senior team member. The Systems Analyst will assist in identifying performance and/or environmental issues and performing any necessary application or operating system tuning.


• Demonstrates, through behavior, Adventist Healthcare core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork.

• Responsible for business requirements analysis, design, implementation, and maintenance of load balancing, Firewalls, Proxies, and Remote Access to support business needs.

• Must be able to create load balancing implementation plans and configurations, ensure network interoperability, and document existing and propose load balancing infrastructure.

• Maintain relationships with other teams within AIT, and provide load balancing troubleshooting and support.

• Supports vendor and departments in application upgrades and Support personnel.

• Participate in Change Control.

• Participate in process improvement.

• Participate in Disaster Recovery planning/design/maintenance.

• Process service desk tickets, Projects, and track time.



Citrix Netscaler

Citrix Xenapp 6.X

Citrix XenDesktop 7.x

Understanding of Citrix XenDesktop deployments.

Understanding of Citrix architecture. Data flow.

Understanding of Citrix Access Gateway with Citrix Netscaler.

• Troubleshoot network systems and application performance with the use of packet capture and other Tools (Fiddler, Wireshark, etc).

• Configuration/administration of traffic management solutions (Content Switching, Load balancing, and AAA Vservers).

• Interact with applications teams to document support load balancing marketing web/MySQL/SharePoint/etc.

• Troubleshoot Web application Authentication/Access/Timeouts.

• Understanding of DNS.

• Understanding of Regular Expressions (Regex), and advanced expressions.

•Understanding of Citrix XenDesktop deployments. (XenDesktop 7.x)

•Understanding of Citrix architecture (XenDesktop 7.x,/XenApp 6.x/7.x). Data flow.

•Understanding of Citrix Access Gateway with Citrix Netscaler.

• Understanding of SSL/TLS Protocols and Cyphers.

• SSL/TLS certificate knowledge.

• Understand of AAA (Authentication, Authorization and Accounting).

• LDAP/Kerberos/SAML etc.

• Ability to troubleshoot load/latency.

• Clustering/Failover.