Spa Attendant

  • Omni Hotels
  • Louisville, KY, USA
  • Dec 19, 2017
Hospitality / Restaurant / Food Service Salon / Spa / Fitness

Job Description


This luxurious Omni property, which opened it's doors on March 6, 2018, is located in the heart of Downtown Louisville and designed with intersecting towers that represent the crossroads of the past, present and future of Louisville. Inspired by the city's rich history and authentic character, the Omni Louisville will transform one of the city's most significant urban blocks into a unique and vibrant mixed-use environment offering hotel guests, residents and locals a chance to connect and enjoy the best of a great city.

The hotel will be a prominent landmark against the Louisville skyline, glistening during the day and glowing at night, with the iconic glassy ends of the 612 room hotel. The hotel pool and rooftop bar, designed for seamless indoor and outdoor integration, will allow guests to rest, relax or socialize with spectacular views of the city from above. The essence of Louisville is woven throughout with interior design blends elements of the city's heritage, culture and character, felt everywhere from the hotel restaurants to a featured bourbon bar to the hotel's Speakeasy and bowling alley.

Guests will also enjoy a dynamic 20,000 square foot modern urban lifestyle market connected to the lobby of the hotel. Transforming Liberty Street into a pedestrian thoroughfare, the market serves as a community gateway for hotel guests and locals alike, inviting the neighborhood in with the smells of freshly brewed Heine Bros. coffee, baking bread and fragrant fresh flowers.

Job Description

The Spa Attendant is responsible for maintaining cleanliness throughout the Spa and Fitness Center while providing superior guest service in an environment of relaxation and comfort.


  • Prepares treatment rooms and spaces for guest arrival, including cleaning, sanitation, stocking/restocking supplies, and replacing linen.
  • Greets guests & members, providing information and directions as necessary.
  • Instructs guests where they may change and/or dress for Mokara Spa treatments and experiences.
  • Maintain locker room in sanitary and safe condition to include shower areas, vanities and restroom spaces.
  • Maintain all guest lounge and deck areas in neat and sanitary condition.
  • Assist with the maintenance and cleanliness of surrounding spa areas as necessary to ensure neat and clean conditions.
  • Ensure that guests are properly checked in and out of lockers as necessary.
  • Participates in periodic product inventory as directed.
  • Conducts tours of the spa and related facilities.


  • Previous customer service and/or housekeeping experience is preferred, previous hotel spa experience is a plus.
  • Strong attention to detail and excellent organization skills
  • Maintain a professional appearance, positive attitude and smile for each of our guests.
  • Appreciation for cleanliness and sanitation
  • Developed customer service skills with a desire to exceed guest expectations.
  • Must be able to move, bend, lift, carry, push, pull and place objects weighing up to 40 pounds without assistance. Stand and/or walk for extended periods of time or for an entire work shift.
  • Must be able to work around a variety of chemicals and be able to respond to hazardous situations
  • Must have availability to work a flexible schedule, to include Saturdays and Sundays, holidays, mornings and evening shifts.