Restaurant Dining Room Attendant (DRA) - Neighborhood Services

  • Omni Hotels
  • Louisville, KY, USA
  • Dec 19, 2017
Hospitality / Restaurant / Food Service

Job Description


This luxurious Omni property, which opened it's doors on March 6, 2018, is located in the heart of Downtown Louisville and designed with intersecting towers that represent the crossroads of the past, present and future of Louisville. Inspired by the city's rich history and authentic character, the Omni Louisville will transform one of the city's most significant urban blocks into a unique and vibrant mixed-use environment offering hotel guests, residents and locals a chance to connect and enjoy the best of a great city.

The hotel will be a prominent landmark against the Louisville skyline, glistening during the day and glowing at night, with the iconic glassy ends of the 612 room hotel. The hotel pool and rooftop bar, designed for seamless indoor and outdoor integration, will allow guests to rest, relax or socialize with spectacular views of the city from above. The essence of Louisville is woven throughout with interior design blends elements of the city's heritage, culture and character, felt everywhere from the hotel restaurants to a featured bourbon bar to the hotel's Speakeasy and bowling alley.

Guests will also enjoy a dynamic 20,000 square foot modern urban lifestyle market connected to the lobby of the hotel. Transforming Liberty Street into a pedestrian thoroughfare, the market serves as a community gateway for hotel guests and locals alike, inviting the neighborhood in with the smells of freshly brewed Heine Bros. coffee, baking bread and fragrant fresh flowers.

Job Description

The Food Runner/Busser role is dedicated to providing quality service that exceeds Guest and Member expectations work to create guests for life, by pro-actively embracing service standards, adhering to safety regulations and gaining the knowledge to assist guests with any and all needs.


  • Demonstration and ownership in any and all tasks needed to carry out Service Standards, constantly embracing ways to create guests for life.
  • Creative and Innovative nature that allows employee partners to successfully multi-task while serving multiple guest needs in an organized and efficient manor.
  • Awareness to all safety precautions and procedures to ensure a safe atmosphere for guests and employee partners.
  • Ensuring that products are fresh and of quality.
  • Deliver bread and water to all guests.
  • Clear all tables of dirty dishes, silverware, glassware and dirty linen.
  • Reset tables for new guest.
  • Responsible for transporting all necessary food items from the kitchen to the dining room as soon as possible while following all standards of service.
  • Provide customer service to external guests and internal guests, as well as greeting guests who pass by your area
  • Clean and maintain a hygienic and organized work area
  • Ensuring that all closing duties are completed, e.g. locking area, turning off equipment and lights, etc.
  • Maintenance/Cleanliness of Sever area machinery.
  • Perform other tasks as needed or as directed.


  • Past experience preferred but not necessary.
  • Must have the ability to stand/walk throughout the duration of the shift for up to 8 hours.
  • Excellent communication & guest service skills.
  • Must have a strong attention to detail.
  • Available to work a flexible shift, including weekends and holidays.
  • Food Handler Certification required