Laundry Supervisor

  • Omni Hotels
  • Louisville, KY, USA
  • Dec 19, 2017
General Labor Hospitality / Restaurant / Food Service

Job Description


This luxurious Omni property, which opened it's doors on March 6, 2018, is located in the heart of Downtown Louisville and designed with intersecting towers that represent the crossroads of the past, present and future of Louisville. Inspired by the city's rich history and authentic character, the Omni Louisville will transform one of the city's most significant urban blocks into a unique and vibrant mixed-use environment offering hotel guests, residents and locals a chance to connect and enjoy the best of a great city.

The hotel will be a prominent landmark against the Louisville skyline, glistening during the day and glowing at night, with the iconic glassy ends of the 612 room hotel. The hotel pool and rooftop bar, designed for seamless indoor and outdoor integration, will allow guests to rest, relax or socialize with spectacular views of the city from above. The essence of Louisville is woven throughout with interior design blends elements of the city's heritage, culture and character, felt everywhere from the hotel restaurants to a featured bourbon bar to the hotel's Speakeasy and bowling alley.

Guests will also enjoy a dynamic 20,000 square foot modern urban lifestyle market connected to the lobby of the hotel. Transforming Liberty Street into a pedestrian thoroughfare, the market serves as a community gateway for hotel guests and locals alike, inviting the neighborhood in with the smells of freshly brewed Heine Bros. coffee, baking bread and fragrant fresh flowers.

Job Description

To ensure proper training and supervision of all Laundry personnel and to deliver prompt, courteous, cost effective service that complies with Omni standards.


  • Turns on/checks for on status of the ironer and makes sure it is in good operating condition (wax, etc.)
  • Checks all washing machines and dryers to ensure they are in good working condition.
  • Sets priorities for the day for Laundry staff.
  • Assign all Laundry associates to their stations when they check-in.
  • Keeps count and records of all items processed.
  • Personally supervises the spotting and washing of all stained linens/terry.
  • Recommends linen to be converted to rags when necessary.
  • Knowledge of hotel, facilities and events.
  • Oversees the delivery of linens to Food & Beverage and guestroom floors.
  • Responsible for the correct folding of all items. Sets priorities for the linen runners in loading and delivery to floors.
  • Inspects all linen before it leaves the Laundry.
  • Responsible for Laundry associate morale, absenteeism and daily production.
  • Responsible for proper station rotation during the day.
  • Responsible for communication with Housekeeping Assistant, Room Service Manager, Restaurant Manager, Banquet Manager for all daily specials and weekly/monthly requirements.
  • To ensure hotel, guest and associates are maintained in a safe and secure environment.


  • Be able to push carts up to 100lb. filled with linen.
  • Able to use all machinery in the Laundry.
  • Must be flexible with schedules including weekends and holidays.