Document Management Coordinator

  • Adventist Health System
  • Altamonte Springs, FL, USA
  • Apr 21, 2018

Job Description

If you want to be a part of a place that provides nothing less than extraordinary compassionate care, then Adventist Health System is the place for you!

We are currently seeking qualified candidates for a Document Management Coordinator position that will be based in our HR Shared Services Contact Center department. This position is based in Altamonte Springs, FL.

The Document Management Coordinator is responsible for processing routine HR transactions including, but not limited to, the receipt, data entry, scanning, and indexing of documents. This position prepares outgoing correspondence and informational packages. Follows established procedures and escalates transactions to the Document Management Supervisor, as necessary, to address customer needs sufficiently.

Employees are hired to help Adventist Health System extend the healing ministry of Christ. They are expected to exhibit a continuous behavior of professionalism, which includes but is not limited to, treating customers and co-workers with respect and dignity, aligning behavior with customer service principles, maintaining customer and patient confidentiality, abiding by employee guidelines for professional behavior, appearance, and communication, exhibiting teamwork behaviors, being effective in conflict resolution, helping others to understand issues and accept changes, demonstrating high standards of work performance and flexibility, maintaining positive interdepartmental relationships, keeping a positive attitude, and adhering to the policies and procedures of the organization.

Specific job duties include:

  • Scans, indexes, and classifies employee documentation utilizing imaging software for retention in electronic employee files
  • Receives and processes incoming inter-office and postal mail (removes mail from envelopes, date stamps, reviews contents, and identifies appropriate area for processing)
  • Enters data into the Human Capital Management system as required
  • Assembles and distributes outgoing mail utilizing standard procedures
  • Updates tickets in the case management tool upon receipt of documentation and escalates tickets to HR Strategic Administration for case resolution
  • Supports answering of phone and email-based human resources, payroll, and benefits inquiries from employees; Applies documented call scripts, procedures, policies, knowledge database, and other reference materials to assist in answering employee inquiries, as needed
This position description reflects the general duties and responsibilities necessary to describe the principal functions of the job, as identified, and shall not be considered an exhaustive list of job responsibilities which may be inherent in the job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. The responsibilities listed may be subject to change at any time and individuals may be asked to perform duties outside of their regular responsibilities to support the ongoing operations of Adventist Health System and its facilities.

Experience Requirements:

  • Minimum of one year of experience in a Human Resources team environment required

Education Requirements:

  • Associate's degree or equivalent work experience in a Human Resources team environment required


  • Basic web navigational and computer skills required
  • Knowledge of Human Capital Management (HCM) system, especially PeopleSoft, preferred
  • Proficiency in Microsoft Office Suite preferred

If this position sounds like a great match for your skills set and experience, please apply online now!