Room Service Server

  • Omni Hotels
  • Boston, MA, USA
  • Apr 25, 2018
Hospitality / Restaurant / Food Service

Job Description

Location

Parker House Hotel

As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property.

Job Description

To maintain the highest standards possible for the guest by insuring quick, efficient, and professional Room Service.

Responsibilities

  • Complete knowledge of service time, menu and specials
  • Prepare, deliver and serve orders using Moments of Service
  • Inquire if additional service is needed
  • Responsible for each check
  • Pick up trays and tables
  • Responsible for set-up, delivery and presentation of amenities
  • Must consult with supervisor on any food pick up difficulty
  • Attend all designated staff meetings and training sessions
  • Complete any tasks and side duties assigned by manager
  • Responsible for maintenance and cleanliness of room service areas
  • Aid guests in locating other areas of the hotel (walk them to the destination if possible)
  • Adhere to cash handling standards
  • Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
  • Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications


Qualifications

  • Must have previous food and beverage experience in fine dining or hotel
  • Room Service experience is preferred
  • Must be able to work a flexible schedule including weekends and holidays
  • Must be TIPS Certified
  • Candidates must be able to speak fluent English