Turndown Attendant

  • Omni Hotels
  • Hilton Head Island, SC, USA
  • Nov 18, 2017
General Labor Hospitality / Restaurant / Food Service

Job Description


Hilton Head Oceanfront Resort

Located on the sugar sand beaches of Hilton Head Island on the southern coast of South Carolina, this oceanfront resort is a tropical paradise unlike anywhere else in this premier destination. The Omni Hilton Head Oceanfront Resort offers beautiful oceanfront views to all of our guests.

Omni Hilton Head's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hilton Head Oceanfront Resort may be your perfect match.

Job Description

The Housekeeping Turndown Attendant is responsible for making lasting impressions on our guests by ensuring the guest's room is clean, attractive and welcoming at all times. Our Turndown Attendants provide extra touches to our guest's rooms suitable for our discriminating guests: he or she will offer ice and other amenities such as extra towels and pillows, turn-down the bed, freshen-up/clean the room, turn on the television and music to a soothing and relaxing channel, draw the curtains close and more.


  • Perform all the functions of a Room Attendant and Houseperson as needed and warmly greet all of our guests.
  • Offer assistance and information to our guests.
  • Clean guest rooms according to Omni's standards for Room Attendants.
  • Provide water and ice to guests.
  • Offer guests towels, pillows and other services/amenities.
  • Change linens, turn-down bed.


  • Manual labor experience required.
  • Basic English skills are required (must be able to answer basic questions about services and amenities, give directions to guests).
  • Housekeeping experience preferred.
  • Ability to stand, bend and do repetitive movements for long periods of time.
  • Ability to lift up to 20-25 pounds intermittently, and occasionally 50 pounds.
  • Ability to push and pull housekeeping supply cart.