Food & Beverage Outlet Supervisor

  • Omni Hotels
  • Paradise Valley, AZ, USA
  • Nov 18, 2017
Hospitality / Restaurant / Food Service

Job Description


Montelucia Resort and Spa

Nestled at the foot of the picturesque Camelback Mountain in the exclusive enclave of Paradise Valley, the Montelucia Resort & Spa features 253 luxurious guestrooms, 38 suites and two presidential suites. The property's distinctive architecture is inspired by the rich history, white-washed villages and sun-drenched hills of Spain's Andalusia region. The property also includes the award-winning Moroccan inspired Joya Spa, three resort pools and five dining options including the critically acclaimed restaurant, Prado. The resort, which is adjacent to the cities of Phoenix and Scottsdale, offers easy access to golf, recreation, nightlife and entertainment.

Job Description

This position is responsible for ensuring proper training and supervision of Food & Beverage Staff. The F&B supervisor is to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures.


  • Responsible for assigned shift, assisting in overall management..
  • Assist in overall supervision of the department as outlined in manager's job description.
  • Complete environmental checklist for dining room.
  • Spot check liquor pars and order daily supplies.
  • Hold pre-meal meetings.
  • Follow up on established training steps.
  • Handle guest comments and complaints and ensure guest satisfaction.
  • Communicate with guests and receive feedback.
  • Stay on the floor during peak hours.
  • Observe, teach and correct staff's service.
  • Examine food preparation and beverage presentation.
  • Maintain condition of dining room, lobby lounge, morsels, mini bar and room service.
  • Assist manager in; scheduling, completing weekly payroll, and forecasting both weekly and monthly.
  • Participate in interviewing new employees as needed.
  • Prepare maintenance request and follow-up.
  • Monitor food and liquor requisitions and food waste.
  • Check bar controls, shot glass use, red lining, and bottles totally empty daily.


  • 1 year of experience in Food and Beverage Supervision or Management role preferred.
  • Must have the ability to manage deadlines.
  • Understanding of Food and Beverage financials including cost and par controls is preferred.
  • General knowledge of Microsoft Word, Excel, and PowerPoint.
  • Must have a strong attention to detail as well as strong customer service skills.
  • Must be able to work a flexible schedule including weekends and holidays.
  • Must be familiar with and adhere to all liquor liability laws.
  • Must know emergency procedures and work to prevent accidents.
  • Must be TIPS Certified.