ISM SPA Asheville, NC, United States
Mar 06, 2019Full time
A rare opening for a Front Desk/Spa Concierge at the Spa in the Inn on Biltmore Estate! We are looking for highly motivated individuals committed to providing Five Star Level of service at The Spa Biltmore, located on the Biltmore Estate in beautiful Asheville, NC. Learn more & apply: https://ismspa.applytojob.com/apply/jn6VoUcmio/Front-Desk-At-The-Spa-Biltmore We offer: Competitive wages Comprehensive benefits 401K with employer match Career development The Spa Biltmore is energized, team oriented, and dedicated to the success of our Spa Professionals and of our clients. Responsibilities: Greet guests and explain the process of the spa experience by knowing service protocols. Answer guest questions in a professional, upbeat manner! Apply professional knowledge and creativity to the work environment. Provide an excellent experience to our guest by providing 5 Star Service! Educate the guest about home care products and make recommendations based on the individual needs of the guest. Candidate will be comfortable with: Scheduling Guest Reservations in Point of Sale Computer System Greeting & Checking in Guest Strong phone, written, and verbal communication skills Ability to handle sensitive Guest Opportunities Retail Sales Cash Handling and Register Procedures Answering Phones, Checking Messages, and emailing. Ability to multitask the above mentioned responsibilities Standing for prolonged periods of time Requirements: Proficiency in Word, Excel, and Email communications Able to work weekends, holidays and nights. Must have excellent communication skills. Must have reliable transportation.