OceanX

About Oceanx

Welcome to the New Membership Economy. A radically new way of selling direct where physical subscriptions, membership models, and next generation technology combine to transform the way customers and brands interact. Gone are the days of simple one-time transactions. Gone are the pains of forfeiting your customer data to the ‘middlemen. The power of membership and popularity of subscription commerce create ‘sticky’ and authentic connections, drive recurring revenue, and deliver deep consumer insights to help control and enhance the customer relationship.


OceanX, a spin-off of Guthy-Renker, is the engine that powers this New Membership Economy. Utilizing our 27 years’ experience selling direct, advanced cloud-based order processing platform, collection of 26 next generation dynamically linked contact centers, and massive network of 413 fulfillment centers, we are unmatched in our ability to deliver physical products directly to customers in a subscription model. 

We are a fully-integrated technology platform company focusing exclusively on physical memberships and subscription services. Our software solutions enable great brands and passionate entrepreneurs the ability to sell physical goods directly to consumers while providing 100% access to real-time data and deep customer insights. Easy. Fast. Transparent. We are the enablers of selling direct. And now, more than ever, selling direct, creating recurring revenue, cultivating forever members, and taking control of your customer data and insights is critical to protecting and growing your brand.

OceanX Foothill Ranch, Lake Forest, CA 92610, USA
Jul 14, 2019
Job Summary (Primary Function) Verifies and keeps records on incoming or outbound shipments. Job Responsibilities (Essential Functions ) 1. Compares identifying information and counts incoming items against packing slips and bills of lading to verify quantity received is correct. 2. Unpacks and examines incoming shipments, rejects damaged items, records shortages and corresponds with brand representative to rectify damages and shortages. 3. Routes incoming FedEx and UPS shipments to addressee. 4. Generates receiving reports or shipping documents and routes to appropriate personnel. 5. Maintains regular and reliable attendance. 6. Prepares outbound shipment, systematically allocating the proper inventory and verifying the shipment was properly assembled. Other Responsibilities 7. Adheres to all company policies and procedures. 8. Flexible and willing to alter work schedule as requested to meet departmental demands. This may include overtime, weekends or daily adjustments to schedule. 9. Other duties / responsibilities may be assigned to this position at the manager's discretion. Job Requirements (Evaluation Factors: Skills, Knowledge, Experience and Ability ) 1. SKILL Education / Trade Knowledge- • High School diploma or GED required. • Must be able to follow verbal and written instructions. • Must have good reading, writing and math skills. • Ability to operate material handling equipment, such as hand truck, pallet jack and forklift • A minimum of two years experience in a warehousing environment. • A minimum of six months experience in inventory systems. • Working knowledge and proficiency in the use of a personal computer, typing, ten-key, word processing and spreadsheet applications (Microsoft Word/Excel) required Experience- • This position requires up to three months work experience to become proficient in all phases of the job. Independent Action and Judgment- • Work priorities are established by supervisor, requires the ability to understand and follow basic instructions and the use of equipment involving few decisions. 2. EFFORT Physical Demand- • Walking, stooping, lifting, bending and carrying are required most of the time. Frequently lifts up to 50 pounds with assistance. Mental and/or Visual Demand- • Frequent mental and visual attention is required while performing counts, verifications and generating reports or orders. Responsibilities for equipment / processes / material / work and safety of others • Reasonable care for material will prevent damage. • Responsible for own work but may coordinate work with others. • Attentiveness to work procedure will reduce risk of minor injury in work area. 3. WORKING CONDITIONS • Exposed to normal industrial environment. • Accidents unlikely outside of minor injury such as abrasions, cuts, or bruises. Each employee is expected to work in a cooperative manner with management/supervision, co-workers, customers and vendors.
OceanX Arden, NC 28704, USA
May 24, 2019
Full time
Job Summary (Primary Function) Supervise and coordinate the activities of employees engaged in one of the following areas: Fulfillment (packaging or warehousing). FULFILLMENT Job Responsibilities (Essential Functions) 1. Reviews work orders and requisitions material required to meet production goals. 2. Instructs employees which components are needed to fulfill customer orders. 3. Monitors inventory levels and moves product as necessary using pallet jack or hand truck. 4. Makes minor adjustments to machine and alerts maintenance if repair is needed. 5. Assigns employees to work on a specific product line to maximize efficiency and work hours. 6. Maintains regular and reliable attendance. WAREHOUSE Job Responsibilities (Essential Functions) 1. Schedules and directs employee to efficiently complete departmental tasks. 2. Determines most efficient way to warehouse product and formulates plan to maximize storage space. Communicates plan to employees to carry out. 3. Completes paperwork / computer work to communicate that an item(s) has been received, shipped or staged as needed. 4. Maintains regular and reliable attendance. ALL DEPARTMENTS Job Responsibilities (Essential Functions) 1. Reviews paperwork for completeness and accuracy. 2. Conducts performance reviews and recommends salary increases. 3. Analyzes and resolves work problems, or assists workers in solving problems. 4. Initiates or suggests plans to motivate workers to achieve goals. 5. Completes time and attendance records. 6. Confers with other supervisors to coordinate activities of other departments. 7. Ensures work areas are clean and free from safety hazards. 8. Performs activities of workers supervised as needed 9. Regular and reliable attendance.' Other Responsibilities 10. Adherence to all company policies and procedures. 11. Flexible and willing to alter work schedule as requested to meet department demands to include overtime, weekend or daily adjustments to schedule. 12. Other duties / responsibilities may be assigned to this position at the manager's discretion. Job Requirements (Evaluation Factors: Skills, Knowledge, Experience, and Ability) 1. SKILL Education/Knowledge • High School diploma or equivalent required. • Forklift license (where applicable). • Excellent verbal, written and interpersonal communication skills. • Working knowledge and proficiency in Microsoft Office (i.e., Word, Excel, PowerPoint, Outlook, etc.) required. • Ability to add, subtract, multiply, divide and apply those skills to calculate discounts, sales tax, proportions, percentages, and reductions. • WMS RF Device knowledge a plus. Experience • Requires at least six to twelve months on the job to become minimally proficient and understand various phases of the job. • Three to five years previous supervisory experience in a production and/or warehouse environment. 2. RESPONSIBILITY Contact with Others • Daily contact with department members as well as regular contact with manager and other supervisors for coordination of schedules. Responsible for supervising department according to company policies and procedures. Supervises a department containing up to 25 employees. • Responsible to follow all documented standard operating procedures (SOP's) to ensure Quality standards are achieved. • Responsible for maintaining inventory accuracy of material and product items in responsible department. This may include cycle counts as required by the inventory manager. • Responsible for making sure OceanX and Agency employees are trained and understand the job code labor transferring process to ensure accurate labor tracking needed to measure performance. Confidential Data • Has access to individual salary information for department members. Responsibility for Accuracy • Probable errors could involve waste of material and delay in production. Errors would be confined within the organization. Internal credibility issues could arise if errors are repeated. 3. EFFORT Physical Demand • Walking and standing is required 90% of the time. Stooping, bending, pushing and pulling are also required. Regular lifts up to 25 lbs. Mental and/or Visual Demand • Normal mental and visual attention. 4. INITIATIVE Resourcefulness / Initiative • Works under the general guidance of the Sr. Manager of Fulfillment Services. Objectives are clearly outlined. May select method that will accomplish task in most efficient manner. Occasionally creates and originates from established practices and procedures to please the customer, but only with the approval of the Product Manager. 5. WORKING CONDITIONS • Exposed to normal industrial environment. Each employee is expected to work in a cooperative manner with management/supervision, co-workers, customers and vendors.
OceanX Arden, NC 28704, USA
May 14, 2019
Full time
OCEANX IS CURRENTLY HIRING FOR OUR OPERATIONS SPECIALIST POSITION! THIS FULL-TIME POSITION IS AVAILABLE AT OUR LOCAL FACILITY IN ARDEN, NC (NEAR ASHEVILLE, NC). Who is OceanX: OceanX is a technology platform company in the growing space of physical membership. Based in Silicon Beach with a local facility in Arden, North Carolina, we provide Direct to Consumer focused systems, fulfillment and customer experience management for great brands who want to offer a subscription model. Unsurpassed transparency, hyper-focus on the customer and deep subscription management experience set us apart. Culture More than just great employees, we want to hire great people. We are going to be spending a LOT of time together, so we want you to know our expectations up front: Smart, quick learner - we have lots of things we do and don't slow down too often Gets things done - efficient and organized We're a team - so everybody does the dishes, no lone rangers here Job Summary Under general supervision of the Operations Command Center Manager, monitors all aspects of the business to ensure everything from forecasting future call volume to ensuring our products are delivered on time. This is a hourly position. Degree or equivalent work experience preferred (Information systems/technologies background preferred). 2-4 years of related service desk/triaging experience required. Advanced analytical and problem-solving skills required Technical experience a plus. Must possess intermediate to advanced Excel proficiency. Due to the 24/7 Operation, you must closely adhere to work schedule and be somewhat flexible for coverage of any shift, if needed. Job Responsibilities 1. Monitor enterprise real time activities to ensure no call handling issues are occurring, and take the necessary steps of reporting and taking action if there are problems. 2. Triaging and tracking incoming Service Desk requests for resolver groups around the enterprise. 3. Monitors digital signage to ensure data is displaying correctly around the enterprise. 4. Must learn and be competent in Verint workforce program and with the Avaya and Transera Phone System. • Updates information i.e.; callouts, training classes, coaching sessions, etc into Verint system. • Sets up new agents with ID's, agent data, etc. • Enters Uptime and Downtime into Verint • Sets skills for the agents into the Avaya and Transera Phone System. • Provisions agents and team in Transera and builds routing where needed. 5. Monitors critical production systems to ensure all output and processes are operating as expected that arise within the enterprise and handles communication to appropriate stake holders. 6. Communicates with team members and management for overall efficiency and optimal performance. 7. Proactive decision making, making decisions early to prevent revenue loss. 8. Maintains regular and reliable attendance. Other Requirements 9. Adheres to all company policies and procedures. 10. Other duties / responsibilities may be assigned to this position at the manager's discretion. Job Requirements 1.SKILL Education/Knowledge • Training beyond high school in a special trade or field. • Working knowledge and proficiency using Personal Computers (PC specific, not MAC) including the skills necessary to understand and communicate with computers (hardware and software basics, file management, computer networks, email and the Internet). Experience with Microsoft Office (i.e., Word, Excel, Outlook, etc) a necessity. • Excellent verbal, written and interpersonal communication skills needed to collaborate with internal and external contacts a necessity. • Efficiency in spelling and grammar is a necessity. • Analytical abilities a must. • Knowledge of any type of workforce management program preferred. • Knowledge of Avaya and Transera phone system preferred. • Ability to operate efficiently in a fast paced, sometimes stressful environment a necessity. • Ability to use critical thinking skills to make business impacting decisions a necessity. Experience • This position requires at least six months on the job to become proficient in all phases of the job. • One year work experience, preferably in a call center environment. 2.RESPONSIBILITY Contact with Others • Regular contact, via phone and/or email, with coworkers and other departments, furnishing or obtaining information or reports. Contact with outside vendors and third party forecasters. • Approachable and tactful. This position requires mandatory sending home of agents when call volume is lower than staffed to handle as well as constant collaborations and communication with internal and external customers. Confidential Data • Works with some confidential data such as individual CSA statistics, schedules and cost information. More than average degree of discretion is required. Responsibility for Accuracy • Producing a schedule that would not adequately cover call volume could cause short-term labor loss and may result in abandoned calls or missed service levels including loss of clients. Considerable accuracy and responsibility involved. • Failure to maintain timely and accurate reporting of production issues could result in negative impact to customers and clients. 3.EFFORT Physical Demand • Little physical effort required. Some various lifting, carrying, walking, standing, pushing, pulling, stooping, and kneeling requirements necessary up to 25% of the time. Sitting required 75% of the time. Mental and/or Visual Demand • Requires close application of thought processes for sustained periods. May involve problems of correlation of application of reports, statistics or other data. Manual coordination may also be required. • Actively monitoring a variety of systems on multiple monitors on a consistent basis. 4.INITIATIVE Resourcefulness / Initiative • Objectives are clearly outlined and are regular and recurring. May select method that will accomplish assignment in most efficient manner. • Must take the initiative to meet demands of the business without direct supervision. 5. WORKING CONDITIONS • Exposed to normal office environment. Each employee is expected to work in a cooperative manner with management/supervision, co-workers, customers and vendors. WAGE: DOE For hourly call center employees, shift premiums will be paid during designated premium hours as listed below: 8:01am to 6pm: No premium 6:01pm to Midnight $.50 cents/hour 12:01am to 8am $.75 cents/hour Saturday or Sunday $.25 cents/hour (plus any applicable evenings or night premiums) 12:01am to 12:00am Training schedule: 2 Weeks - Monday - Friday 11:00AM - 7:30PM Working schedule: Tuesday - Saturday 10:00AM - 6:30PM OCEANX LLC OFFERS A GENEROUS BENEFITS PACKAGE TO INCLUDE: 401 (k) w/Company Match Medical, Dental and Vision Insurance Company Paid Life and AD&D Insurance 6 Paid Holidays PLUS 3 Floater Days Flexible Spending Program Paid Time Off Tuition Assistance Employee Anniversary Recognition Weekly Visiting Food Truck Vendors AND Paid Training OceanX also offers candidates the option for professional growth within the company via our Career Path opportunities. How to Apply: If you would like to be considered for this position, we encourage you to submit your employment application with resume today! OceanX requires successful results of employment verification and background checks as part of any conditional offer. We invite you to consider a place that shares in Great Accomplishments and to be a part of a Company with Endless Possibilities where Everyone Belongs! EOE
OceanX Arden, NC 28704, USA
Mar 23, 2019
Full time
OCEANX IS CURRENTLY HIRING FOR OUR IN-HOUSE CUSTOMER CARE REPRESENTATIVE POSITION! FULL-TIME POSITIONS AVAILABLE AT OUR LOCAL FACILITY IN ARDEN, NC (NEAR ASHEVILLE, NC). Who is OceanX: OceanX is a technology platform company in the growing space of physical membership. Based in Silicon Beach with a local facility in Arden, North Carolina, we provide Direct to Consumer focused systems, fulfillment and customer experience management for great brands who want to offer a subscription model. Unsurpassed transparency, hyper-focus on the customer and deep subscription management experience set us apart. Culture More than just great employees, we want to hire great people. We are going to be spending a LOT of time together, so we want you to know our expectations up front: Smart, quick learner - we have lots of things we do and don't slow down too often Gets things done - efficient and organized We're a team - so everybody does the dishes, no lone rangers here Job Summary (Primary Function) Under the direct supervision of the Supervisor, answers inbound customer service contacts via phone, email or live chat. Employees must respond to requests in a courteous, helpful, and efficient manner. They must effectively attempt to save cancelling customers while fostering optimal customer relations. An enthusiastic and outgoing personality is essential for success in the position. Job Responsibilities (Essential Functions) 1. Answers incoming telephone calls, inbound emails and live chats for specified product line(s). 2. Addresses customer issues and provides effective problem resolution. 3. Maintains customer retention percentages for various product lines by "saving" the sale. 4. Accurately and reliably provides timely information to customer regarding general inquiries, billing, product information, cancellations, instructions, and recommendations. 5. Accurately and reliably processes customer order / changes (to include re-orders and replacements) according to established departmental policies and procedures. 6. Obtains and documents management approvals to process non-routine customer transactions. 7. Accurately and reliably provides timely feedback to Supervisor regarding service failure or customer concerns that were not resolved. 8. Reviews product material to gain familiarity with assigned product line, pricing, delivery schedules, promotional offerings, and other pertinent product information. 9. Enters appropriate transaction/disposition code for each call. 10. Uses company or client-specific Order Entry/Fulfillment system via a computer to create, access and update customer records. 11. Meets call center specific performance metrics such as talk time, quality, etc. 12. Maintains regular and reliable attendance. Other Responsibilities 13. Adheres to all company policies and procedures 14. Other duties / responsibilities may be assigned to this position at the manager's discretion. Job Requirements (Evaluation Factors: Skills, Knowledge, Experience, and Ability) 1. SKILL Education/Knowledge • High school diploma or GED required. • Working knowledge and proficiency in using Personal Computers (PC specific, not MAC) including the skills necessary to understand and communicate with computers (hardware and software basics, file management and computer networks). Experience with Microsoft Office (i.e., Word, Excel, Outlook, etc.) preferred. • Ability to multitask between customer touch points simultaneously. • Excellent verbal, written and interpersonal communication skills. • Ability to add, subtract, multiply, divide and apply those skills to calculate discounts, sales tax, proportions, percentages, and reductions. • Ability to type and/or manipulate computer screens and carry on a conversation at the same time. Experience • Previous customer service or prior work experience dealing with the public required. • Experience in call center environment preferred. • Previous live chat or inbound email experience is preferred. • This position requires three to six months training to become proficient in all phases of the job. 2. RESPONSIBILITY Contact with Others • Internal contacts are limited primarily to other call center agents, help desk personnel, Command Center Management (schedulers) and Supervisor. Continuous external contact with customers. Confidential Data • Sees and records private credit card numbers to process customer order. Works in a PCI (Private Credit Card Information) environment requiring compliance of the Information and Security Awareness Policy. • Scrupulously maintains the confidentially of customer's credit card numbers and other sensitive identifying information; and takes all reasonable precautions to eliminate the risk of misappropriation of any such information (or of documentation of such information) by anyone with access to the employee's home office environment or documentation produced in the course of the employee's work. Responsibility for Accuracy • Probable errors are typographical in nature (transposing, mis-keying), but could pose customer service issues. Work is checked at random by quality assurance, but servicecould be affected by the time inaccuracies are caught. Inappropriate handling of customer could result in loss of business. 3. EFFORT Physical Demand • Little physical effort required. Sitting is required 100% of the time. Mental Effort • Requires normal mental and visual attention. Perceptive, Cognitive and Communicative Requirements • Continuous ability to perceive and understand information provided by the customer to the agent, and continuous ability to communicate clearly and effectively appropriate responses to such information to both the customer and Contact Center. Must be able to accurately perceive and verbally describe product information (descriptions, usage, ingredients, benefits, colors, etc.) 4. INITIATIVE Resourcefulness / Initiative • Works independently under the direct supervision of the Supervisor. Duties are routine but must be performed without specific instructions. Nature of work is based upon standard procedure, verbal instructions, or duties previously taught to employee. Requires the use of judgment within established procedures. • Must be able to probe customers in order to retain customer base. 5. WORKING CONDITIONS • Exposed to normal office environment, but frequently communicating with disgruntled or irate customers. Each employee is expected to work in a cooperative manner with management/supervision, co-workers, customers and vendors. Starting Wage: $13.00 Work Schedule: Varies (5 - 8.5 shifts; shifts range from 8:00am-12:00am) Training schedule: Mon-Fri, 8:00am-4:30pm (4 weeks) OCEANX LLC OFFERS A GENEROUS BENEFITS PACKAGE TO INCLUDE: 401 (k) w/Company Match Medical, Dental and Vision Insurance Company Paid Life and AD&D Insurance 6 Paid Holidays PLUS 3 Floater Days Flexible Spending Program Paid Time Off Tuition Assistance Employee Anniversary Recognition Weekly Visiting Food Truck Vendors AND Paid Training OceanX also offers candidates the option for professional growth within the company via our Career Path opportunities. How to Apply: If you would like to be considered for this position, we encourage you to apply today. OceanX requires successful results of employment verifications and background checks as part of any conditional offer. We invite you to consider a place that shares in Great Accomplishments and to be a part of a Company with Endless Possibilities where Everyone Belongs! EOE
OceanX Arden, NC 28704, USA
Mar 23, 2019
Full time
OCEANX IS CURRENTLY HIRING FOR OUR AT-HOME CALL CENTER AGENT POSITION! FULL-TIME POSITIONS AVAILABLE FOR LOCAL WESTERN NORTH CAROLINA RESIDENTS (NEAR ASHEVILLE, NC). Who is OceanX: OceanX is a technology platform company in the growing space of physical membership. Based in Silicon Beach with a local facility in Arden, North Carolina, we provide Direct to Consumer focused systems, fulfillment and customer experience management for great brands who want to offer a subscription model. Unsurpassed transparency, hyper-focus on the customer and deep subscription management experience set us apart. Culture More than just great employees, we want to hire great people. We are going to be spending a LOT of time together, so we want you to know our expectations up front: Smart, quick learner - we have lots of things we do and don't slow down too often Gets things done - efficient and organized We're a team - so everybody does the dishes, no lone rangers here Job Summary (Primary Function) Under the direct supervision of the Supervisor, answers inbound customer service contacts via phone, email or live chat. Employees must respond to requests in a courteous, helpful, and efficient manner. They must effectively attempt to save cancelling customers while fostering optimal customer relations. An enthusiastic and outgoing personality is essential for success in the position. Job Responsibilities (Essential Functions) 1. Answers incoming telephone calls, inbound emails and live chats for specified product line(s). 2. Addresses customer issues and provides effective problem resolution. 3. Maintains customer retention percentages for various product lines by "saving" the sale. 4. Accurately and reliably provides timely information to customer regarding general inquiries, billing, product information, cancellations, instructions, and recommendations. 5. Accurately and reliably processes customer order / changes (to include re-orders and replacements) according to established departmental policies and procedures. 6. Obtains and documents management approvals to process non-routine customer transactions. 7. Accurately and reliably provides timely feedback to Supervisor regarding service failure or customer concerns that were not resolved. 8. Reviews product material to gain familiarity with assigned product line, pricing, delivery schedules, promotional offerings, and other pertinent product information. 9. Enters appropriate transaction/disposition code for each call. 10. Uses company or client-specific Order Entry/Fulfillment system via a computer to create, access and update customer records. 11. Meets call center specific performance metrics such as talk time, quality, etc. 12. Maintains regular and reliable attendance. Other Responsibilities 13. Adheres to all company policies and procedures 14. Other duties / responsibilities may be assigned to this position at the manager's discretion. Job Requirements (Evaluation Factors: Skills, Knowledge, Experience, and Ability) 1. SKILL Education/Knowledge • High school diploma or GED required. • Working knowledge and proficiency in using Personal Computers (PC specific, not MAC) including the skills necessary to understand and communicate with computers (hardware and software basics, file management and computer networks). Experience with Microsoft Office (i.e., Word, Excel, Outlook, etc.) preferred. • Ability to multitask between customer touch points simultaneously. • Excellent verbal, written and interpersonal communication skills. • Ability to add, subtract, multiply, divide and apply those skills to calculate discounts, sales tax, proportions, percentages, and reductions. • Ability to type and/or manipulate computer screens and carry on a conversation at the same time. Experience • Previous customer service or prior work experience dealing with the public required. • Experience in call center environment preferred. • Previous live chat or inbound email experience is preferred. • This position requires three to six months training to become proficient in all phases of the job. 2. RESPONSIBILITY Contact with Others • Internal contacts are limited primarily to other call center agents, help desk personnel, Command Center Management (schedulers) and Supervisor. Continuous external contact with customers. Confidential Data • Sees and records private credit card numbers to process customer order. Works in a PCI (Private Credit Card Information) environment requiring compliance of the Information and Security Awareness Policy. • Scrupulously maintains the confidentially of customer's credit card numbers and other sensitive identifying information; and takes all reasonable precautions to eliminate the risk of misappropriation of any such information (or of documentation of such information) by anyone with access to the employee's home office environment or documentation produced in the course of the employee's work. Responsibility for Accuracy • Probable errors are typographical in nature (transposing, mis-keying), but could pose customer service issues. Work is checked at random by quality assurance, but service could be affected by the time inaccuracies are caught. Inappropriate handling of customer could result in loss of business. 3. EFFORT Physical Demand • Little physical effort required. Sitting is required 100% of the time. Mental Effort • Requires normal mental and visual attention. Perceptive, Cognitive and Communicative Requirements • Continuous ability to perceive and understand information provided by the customer to the agent, and continuous ability to communicate clearly and effectively appropriate responses to such information to both the customer and Contact Center. Must be able to accurately perceive and verbally describe product information (descriptions, usage, ingredients, benefits, colors, etc.) 4. INITIATIVE Resourcefulness / Initiative • Works independently under the direct supervision of the Supervisor. Duties are routine but must be performed without specific instructions. Nature of work is based upon standard procedure, verbal instructions, or duties previously taught to employee. Requires the use of judgment within established procedures. • Must be able to probe customers in order to retain customer base. 5. WORKING CONDITIONS • Exposed to normal office environment, but frequently communicating with disgruntled or irate customers. Each employee is expected to work in a cooperative manner with management/supervision, co-workers, customers and vendors. Starting Wage: $12.00 DOE Work Schedule: Varies (5 - 8.5 shifts; shifts range from 8:00am-12:00am) Candidates must be local North Carolina residents willing to train and work at the least six weeks in-house prior to transitioning to home. Training schedule: Train on-site for 4 weeks, Mon-Fri, 8:00am-4:30pm. Candidates can transition to working from home in as soon as 6 weeks. Candidates must be local North Carolina residents willing to train in-house. In order to be considered, candidates MUST meet the following Technical and Training Requirements: Technical Requirements: Must have a laptop or desktop computer (PC or MAC) Systems that are 4 years or younger are preferred Must have newest operating system (PC or MAC) Must have high speed internet access (No satellite service accepted. AT&T U-verse, cable or DSL required) Must have at the least 6 mb download and 2 mb upload internet speed. (test your speed via www.speedtest.net ) Must have a webcam Must have a shredder Must have dual monitors ___________________________________________________________________ Training/Job Requirements: Must have the ability to train at our local facility in Arden, NC for 4 weeks minimum. (At least 2 more weeks of working in-house at our facility is also requested prior to being cleared to work from home) Once at home, you must be willing to come into our local facility on occasion for additional training or special events. OCEANX LLC OFFERS A VERY GENEROUS BENEFITS PACKAGE TO INCLUDE: 401 (k) w/Company Match Medical, Dental and Vision Insurance Company Paid Life and AD&D Insurance 6 Paid Holidays PLUS 3 Floater Days Flexible Spending Program Paid Time Off Tuition Assistance Employee Anniversary Recognition Weekly Visiting Food Truck Vendors AND Paid Training OceanX also offers candidates the option for professional growth within the company via our Career Path opportunities. How to Apply: If you would like to be considered for this position, we encourage you to submit your employment application with resume today! OceanX requires successful results of employment verification and background checks as part of any conditional offer. We invite you to consider a place that shares in Great Accomplishments and to be a part of a Company with Endless Possibilities where Everyone Belongs! EOE