HQO Advertising, LLC Asheville, NC, USA
Jun 07, 2018Part time
JOB DESCRIPTION The Accounts Assistant manages recruitment advertising orders as prescribed by clients and employers across print, online, and radio applications. This position requires telecommuting up to 100% of the time. Only candidates in either the Atlanta, GA or Asheville, NC areas with the ability to work from home will be considered. This is a part-time position with hours expected to range from 10-20 per week and may transition to a full-time position based on company growth, employee availability, performance, and interest. Essential Duties and/or Responsibilities: Communicate effectively with customers and vendor contacts -- providing timely updates and accurate information. Provide clients with estimates of the costs of advertising products or services. Process all correspondence and data entry related to accounts. Inform customers of available options for advertisement that best fit their requirements and budget. Personally review all proofs for accuracy before delivering to customers for approval. Perform light editorial work for advertising requiring adaptation for alternate forms of media. Track and follow up on progress of recruitment from placement to final documentation. Deliver customized service based on individual customer expectations. QUALIFICATIONS Knowledge and Skills Required: Time Management - Must be capable of managing multiple projects on different timelines and effectively prioritizing tasks. Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one. Must be familiar with using Gmail as well as Google Sheets, Docs, and Drive. Experience with Excel spreadsheets will be considered in lieu of Google Sheets. Experience using Smartsheet is preferred but not required. Tools/Technology Required: Must have equipment necessary to work from home. This includes a working internet connection, laptop or desktop computer, and smartphone. Computer software must be able to run all products of Google G-suite for Business.