HomeTrust Bank

  • Asheville, NC, United States

HomeTrust Bank’s people make all the difference, and having the right people in the right positions means our customers receive the best service possible.

At HomeTrust, we attract people with top talent, people who have strong financial service industry skills that match the specific positions we need. As importantly, we look for individuals whose values match our values, people who listen, who love to serve, and who give back to their communities. If your values and experience are a good fit, you should consider HomeTrust Bank.

HomeTrust Bank North Carolina, USA
Jun 29, 2019
HomeTrust Bank is GROWING! We have employees throughout North Carolina, South Carolina, Tennessee and Virginia. HomeTrust Bank ranks among the top 400 U.S. Banks with $3.4 billion in assets as of December 31, 2018 and is the largest community bank headquartered in Western North Carolina. Headquartered in Asheville, NC we were recently voted, "Best Bank" by the Mountain Express! Apply today to take your first steps towards joining this talented population of employees within a growing organization. Role Summary Are you passionate about helping others? Have you been told you are great with people? How better to use those skills then helping people with one their most important aspects of their life, their finances! Our Weaverville branch is looking to bring on a high energy, professional and personable Sales and Service Associate. We are looking for someone that is dedicated to providing top-notch customer experiences and will enjoy being the "face" of the bank. As a Sales and Service Associate, you will service our loyal, valued, existing customers by handling a variety of routine financial transactions as well as provide solutions to suit their financial needs and resolve any problems they encounter with their prevailing accounts. You will also engage with new businesses and people moving to this beautiful area in the Blue Ridge Mountains, to help them gain a better understanding of our top of the line products and services. A Day-in-the-Life-of a Sales and Service Associate with HomeTrust Bank: Serves as primary customer contact for new account openings, account maintenance requests and problem resolutions. Teller Responsibilities to include: Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records. Cashes checks and processes withdrawals; pays out money after verification of signatures and customer balances. Place holds on accounts for uncollected funds. Receives mortgage, consumer loan and other payments and ensures the payments match balances due. Enters payments into computer. Generates customer receipts. Responsible for checking night depository bags and recording proper information on the financial institution's forms. Counts, checks and packages coins and currency. Balances cash drawer at the end of the shift and compares totaled amounts to computer generated proof sheet. Reports any discrepancies to the supervisor as necessary. Ensures that the teller station is properly stocked with forms, supplies, etc. Keeps all cash and negotiable items secure at all times per Bank policy and procedures. Directly sells all Bank deposit products and services, including but not limited to: Checking, Savings, Money Market and Certificates of Deposit accounts. Promotes and introduces other financial institution services to customers, such as: consumer and mortgage loans, IRAs, certificates of deposit, safe deposit boxes, traveler's checks and money orders. Thoroughly explains and closes Consumer Loans. Refers Mortgage loans, Investment and other non-deposit Bank products and services. Participates in Branch and Bank sales, service and product training meetings. Ensures compliance with internal controls, operational procedures and risk management policies. Our most qualified Sales and Service Associate will have the following skills and abilities: Excellent interpersonal/verbal communications skills with the ability to resolve customer concerns/issues in a positive manner. Sales and Service Associates must be organized, detailed, and possess an aptitude for basic math, including account opening and maintenance activities. Familiarity with all federal and state banking regulations pertaining to lending and consumer finance, including fair lending laws, the Bank Secrecy Act, and the US Patriot Act. Knowledge of bank products and services, sufficient to identify and assist with customer and prospect needs; conduct sales/service dialogue with current and potential customers. Stay abreast of all changes in policies and procedures related to retail and consumer lending products. Successful completion of in-house training programs within one year of accepting the position. In order to be considered, please make sure you have the following: High school diploma or equivalent. Prefer 2-4 year degree in related field. At least two years of public contact or sales experience (financial industry experience preferred). Successful completion of in-house required training. Above average PC and technology skills.Ability to use applicable software and operation branch automation systems. HomeTrust Bank is an equal opportunity employer. We are committed to providing equal employment opportunities for all employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, genetic information or veteran status. EOE/Protected Veterans/Individuals with Disabilities
HomeTrust Bank North Carolina, USA
Jun 29, 2019
HomeTrust Bank is GROWING! We have employees throughout North Carolina, South Carolina, Tennessee and Virginia. HomeTrust Bank ranks among the top 400 U.S. Banks with $3.4 billion in assets as of December 31, 2018 and is the largest community bank headquartered in Western North Carolina. Headquartered in Asheville, NC we were recently voted, "Best Bank" by the Mountain Express! Apply today to take your first steps towards joining this talented population of employees within a growing organization. Role Summary Are you passionate about helping others? Have you been told you are great with people? How better to use those skills then helping people with one their most important aspects of their life, their finances! Our Weaverville branch is looking to bring on a high energy, professional and personable Sales and Service Associate. We are looking for someone that is dedicated to providing top-notch customer experiences and will enjoy being the "face" of the bank. As a Sales and Service Associate, you will service our loyal, valued, existing customers by handling a variety of routine financial transactions as well as provide solutions to suit their financial needs and resolve any problems they encounter with their prevailing accounts. You will also engage with new businesses and people moving to this beautiful area in the Blue Ridge Mountains, to help them gain a better understanding of our top of the line products and services. A Day-in-the-Life-of a Sales and Service Associate with HomeTrust Bank: Serves as primary customer contact for new account openings, account maintenance requests and problem resolutions. Teller Responsibilities to include: Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records. Cashes checks and processes withdrawals; pays out money after verification of signatures and customer balances. Place holds on accounts for uncollected funds. Receives mortgage, consumer loan and other payments and ensures the payments match balances due. Enters payments into computer. Generates customer receipts. Responsible for checking night depository bags and recording proper information on the financial institution's forms. Counts, checks and packages coins and currency. Balances cash drawer at the end of the shift and compares totaled amounts to computer generated proof sheet. Reports any discrepancies to the supervisor as necessary. Ensures that the teller station is properly stocked with forms, supplies, etc. Keeps all cash and negotiable items secure at all times per Bank policy and procedures. Directly sells all Bank deposit products and services, including but not limited to: Checking, Savings, Money Market and Certificates of Deposit accounts. Promotes and introduces other financial institution services to customers, such as: consumer and mortgage loans, IRAs, certificates of deposit, safe deposit boxes, traveler's checks and money orders. Thoroughly explains and closes Consumer Loans. Refers Mortgage loans, Investment and other non-deposit Bank products and services. Participates in Branch and Bank sales, service and product training meetings. Ensures compliance with internal controls, operational procedures and risk management policies. Our most qualified Sales and Service Associate will have the following skills and abilities: Excellent interpersonal/verbal communications skills with the ability to resolve customer concerns/issues in a positive manner. Sales and Service Associates must be organized, detailed, and possess an aptitude for basic math, including account opening and maintenance activities. Familiarity with all federal and state banking regulations pertaining to lending and consumer finance, including fair lending laws, the Bank Secrecy Act, and the US Patriot Act. Knowledge of bank products and services, sufficient to identify and assist with customer and prospect needs; conduct sales/service dialogue with current and potential customers. Stay abreast of all changes in policies and procedures related to retail and consumer lending products. Successful completion of in-house training programs within one year of accepting the position. In order to be considered, please make sure you have the following: High school diploma or equivalent. Prefer 2-4 year degree in related field. At least two years of public contact or sales experience (financial industry experience preferred). Successful completion of in-house required training. Above average PC and technology skills.Ability to use applicable software and operation branch automation systems. HomeTrust Bank is an equal opportunity employer. We are committed to providing equal employment opportunities for all employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, genetic information or veteran status. EOE/Protected Veterans/Individuals with Disabilities
HomeTrust Bank North Carolina, USA
Jun 29, 2019
HomeTrust Bank is GROWING! We have employees throughout North Carolina, South Carolina, Tennessee and Virginia. HomeTrust Bank ranks among the top 400 U.S. Banks with $3.4 billion in assets as of December 31, 2018 and is the largest community bank headquartered in Western North Carolina. Headquartered in Asheville, NC we were recently voted, "Best Bank" by the Mountain Express! Apply today to take your first steps towards joining this talented population of employees within a growing organization. Role Summary Are you passionate about helping others? Have you been told you are great with people? How better to use those skills then helping people with one their most important aspects of their life, their finances! Our Weaverville branch is looking to bring on a high energy, professional and personable Sales and Service Associate. We are looking for someone that is dedicated to providing top-notch customer experiences and will enjoy being the "face" of the bank. As a Sales and Service Associate, you will service our loyal, valued, existing customers by handling a variety of routine financial transactions as well as provide solutions to suit their financial needs and resolve any problems they encounter with their prevailing accounts. You will also engage with new businesses and people moving to this beautiful area in the Blue Ridge Mountains, to help them gain a better understanding of our top of the line products and services. A Day-in-the-Life-of a Sales and Service Associate with HomeTrust Bank: Serves as primary customer contact for new account openings, account maintenance requests and problem resolutions. Teller Responsibilities to include: Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records. Cashes checks and processes withdrawals; pays out money after verification of signatures and customer balances. Place holds on accounts for uncollected funds. Receives mortgage, consumer loan and other payments and ensures the payments match balances due. Enters payments into computer. Generates customer receipts. Responsible for checking night depository bags and recording proper information on the financial institution's forms. Counts, checks and packages coins and currency. Balances cash drawer at the end of the shift and compares totaled amounts to computer generated proof sheet. Reports any discrepancies to the supervisor as necessary. Ensures that the teller station is properly stocked with forms, supplies, etc. Keeps all cash and negotiable items secure at all times per Bank policy and procedures. Directly sells all Bank deposit products and services, including but not limited to: Checking, Savings, Money Market and Certificates of Deposit accounts. Promotes and introduces other financial institution services to customers, such as: consumer and mortgage loans, IRAs, certificates of deposit, safe deposit boxes, traveler's checks and money orders. Thoroughly explains and closes Consumer Loans. Refers Mortgage loans, Investment and other non-deposit Bank products and services. Participates in Branch and Bank sales, service and product training meetings. Ensures compliance with internal controls, operational procedures and risk management policies. Our most qualified Sales and Service Associate will have the following skills and abilities: Excellent interpersonal/verbal communications skills with the ability to resolve customer concerns/issues in a positive manner. Sales and Service Associates must be organized, detailed, and possess an aptitude for basic math, including account opening and maintenance activities. Familiarity with all federal and state banking regulations pertaining to lending and consumer finance, including fair lending laws, the Bank Secrecy Act, and the US Patriot Act. Knowledge of bank products and services, sufficient to identify and assist with customer and prospect needs; conduct sales/service dialogue with current and potential customers. Stay abreast of all changes in policies and procedures related to retail and consumer lending products. Successful completion of in-house training programs within one year of accepting the position. In order to be considered, please make sure you have the following: High school diploma or equivalent. Prefer 2-4 year degree in related field. At least two years of public contact or sales experience (financial industry experience preferred). Successful completion of in-house required training. Above average PC and technology skills.Ability to use applicable software and operation branch automation systems. HomeTrust Bank is an equal opportunity employer. We are committed to providing equal employment opportunities for all employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, genetic information or veteran status. EOE/Protected Veterans/Individuals with Disabilities
HomeTrust Bank North Carolina, USA
Jun 28, 2019
HomeTrust Bank is GROWING! We have employees throughout North Carolina, South Carolina, Tennessee and Virginia. HomeTrust Bank ranks among the top 400 U.S. Banks with $3.4 billion in assets as of December 31, 2018 and is the 2nd largest community bank headquartered in North Carolina. Apply today to take your first steps towards joining this talented population of employees within a growing organization. Role Summary Responsible for developing ongoing robust content for HTB website and social media platforms, and for providing content for non-digital communications tactics. The Content Manager works to develop campaigns that will garner positive high visibility results for HTB. Digital: The Content Manager writes web copy for HTB.com to keep site relevant and organically optimized. Content for an expanded and valuable social media presence highlighting HTB community involvement as well as HTB products are also key aspects of this position. Traditional Media: The Content Manager develops content and copy for traditional marketing tactics such as brochures and handbacks. Editor and Proofreader: As primary source of new HTB content, the CM manages compliance submission and approvals. The Content Manager serves as proof-reader for all marketing materials, regardless of source before submission to compliance. The Content Manager is a representative of the marketing department and ambassador to internal clients. He/she is steward of the HTB brand and works to provide strategic solutions for internal client through collaboration and working to understand the needs and nuances of various business units and their customers. A Day-in-the-Life-of a Content Manager with HomeTrust Bank: Develop robust calendar for content that supports each market area within the HTB footprint for updated social media and website updates. Execute that plan. Work with Marketing Director to set up Social Media employee board, manage new policy and execution of social media. Work closely with Digital Marketing Manager to ensure that content is posted and engagement is tracked for optimized campaigns in future. Work with Marketing Product Manager to determine testing methodology to demonstrate value of individual online content campaigns. Write new materials that support business units, including sales sheets, brochures, handbacks and printed materials. Work with graphic designer to execute and manage compliance review process for approval. Lead media relations initiatives, including writing press releases and managing media list. Establish expertise in understanding various regulations to ensure materials written will be compliant from regulatory perspective, reducing versions within compliance review process. Proof-reader for all materials prior to compliance submission. Perform other duties as requested. Our most qualified Content Manager will have the following skills and abilities: Ability to understand and use Bank policies and procedures to support positive customer interactions. Ability to communicate in a positive and effective manner in one-on-one and in small group meetings or presentations. Ability to listen to and/or convey detailed or important instructions or ideas accurately and quickly. Ability to think and act independently within guidelines and limitations of Bank policy and assigned personal authority. In order to be considered, please make sure you have the following: Bachelor's degree in Business, Marketing, Communications, or relevant degree. Knowledge of Banking products and service preferred. 5+ years administrative experience, including high proficiency with Excel. High degree of attention to detail and willingness to assist in projects as they arise. Excellent written and verbal communication skills. HomeTrust Bank is an equal opportunity employer. We are committed to providing equal employment opportunities for all employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, genetic information or veteran status. EOE/Protected Veterans/Individuals with Disabilities
HomeTrust Bank Tennessee, USA
Jun 27, 2019
HomeTrust Bank is GROWING! We have employees throughout North Carolina, South Carolina, Tennessee and Virginia. HomeTrust Bank ranks among the top 400 U.S. Banks with $3.4 billion in assets as of December 31, 2018 and is the largest community bank headquartered in Western North Carolina. Headquartered in Asheville, NC we were recently voted, "Best Bank" by the Mountain Express! Apply today to take your first steps towards joining this talented population of employees within a growing organization. Location: This position will float between our branches in the Johnson City market. Hours : 8:30 - 5:00 Mon - Thurs; 8:30 - 6:00 Fri , Occasional Sat shift 9a-12p **Competitive Pay, Full Medical Benefits, Attractive benefit package includes PTO, 401k match, wellness programs and more!** Role Summary Are you passionate about helping others? Have you been told you are great with people? How better to use those skills then helping people with one their most important aspects of their life, their finances! Our Johnson City market is looking to bring on a high energy, professional and personable Sales and Service Associate. We are looking for someone that is dedicated to providing top-notch customer experiences and will enjoy being the "face" of the bank. As a Sales and Service Associate, you will service our loyal, valued, existing customers by handling a variety of routine financial transactions as well as provide solutions to suit their financial needs and resolve any problems they encounter with their prevailing accounts. You will also engage with new businesses and people moving to this beautiful town just west of the Blue Ridge Mountains, helping them gain a better understanding of our top of the line products and services we offer. A Day-in-the-Life-of a Sales and Service Associate with HomeTrust Bank: Serves as primary customer contact for new account openings, account maintenance requests and problem resolutions. Teller Responsibilities to include: Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records. Cashes checks and processes withdrawals; pays out money after verification of signatures and customer balances. Place holds on accounts for uncollected funds. Receives mortgage, consumer loan and other payments and ensures the payments match balances due. Enters payments into computer. Generates customer receipts. Responsible for checking night depository bags and recording proper information on the financial institution's forms. Counts, checks and packages coins and currency. Balances cash drawer at the end of the shift and compares totaled amounts to computer generated proof sheet. Reports any discrepancies to the supervisor as necessary. Ensures that the teller station is properly stocked with forms, supplies, etc. Keeps all cash and negotiable items secure at all times per Bank policy and procedures. Directly sells all Bank deposit products and services, including but not limited to: Checking, Savings, Money Market and Certificates of Deposit accounts. Promotes and introduces other financial institution services to customers, such as: consumer and mortgage loans, IRAs, certificates of deposit, safe deposit boxes, traveler's checks and money orders. Thoroughly explains and closes Consumer Loans. Refers Mortgage loans, Investment and other non-deposit Bank products and services. Participates in Branch and Bank sales, service and product training meetings. Ensures compliance with internal controls, operational procedures and risk management policies. Our most qualified Sales and Service Associate will have the following skills and abilities: Excellent interpersonal/verbal communications skills with the ability to resolve customer concerns/issues in a positive manner. Sales and Service Associates must be organized, detailed, and possess an aptitude for basic math, including account opening and maintenance activities. Familiarity with all federal and state banking regulations pertaining to lending and consumer finance, including fair lending laws, the Bank Secrecy Act, and the US Patriot Act. Knowledge of bank products and services, sufficient to identify and assist with customer and prospect needs; conduct sales/service dialogue with current and potential customers. Stay abreast of all changes in policies and procedures related to retail and consumer lending products. Successful completion of in-house training programs within one year of accepting the position. In order to be considered, please make sure you have the following: High school diploma or equivalent. Prefer 2-4 year degree in related field. At least two years of public contact or sales experience (financial industry experience preferred). Successful completion of in-house required training. Above average PC and technology skills.Ability to use applicable software and operation branch automation systems. HomeTrust Bank is an equal opportunity employer. We are committed to providing equal employment opportunities for all employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, genetic information or veteran status. EOE/Protected Veterans/Individuals with Disabilities
HomeTrust Bank North Carolina, USA
Jun 26, 2019
HomeTrust Bank is GROWING! We have employees throughout North Carolina, South Carolina, Tennessee and Virginia. HomeTrust Bank ranks among the top 400 U.S. Banks with $3.4 billion in assets as of December 31, 2018 and is the 2nd largest community bank headquartered in North Carolina. Apply today to take your first steps towards joining this talented population of employees within a growing organization. Location: 330 Ridgefield Ct., Asheville, NC 28806 Hours: Mon-Thur: 8:00a-5:00p; Friday: 8:00a-6:00p Role Summary Are you passionate about helping others? Have you been told you are great with people? How better to use those skills then helping people with one their most important aspects of their life, their finances! Our Loan Servicing Department is looking for a detail oriented, analytical and customer service focused Consumer Loan Servicing Specialist III. As a Loan Servicing Specialist III, you will ensure the timely and accurate boarding of mortgage loans to the core operating system. Processes mortgage loan modifications and construction loan rollovers while ensuring all mortgage loans have the appropriate insurance coverage. Part of your day will also be dedicated to providing top-notch customer service, following up on customer correspondence and phone inquiries A Day-in-the-Life-of a Loan Servicing Specialist III with HomeTrust Bank: Imports all new mortgage loans into core operating system, review & processes loan modifications. Processes investor loan purchase advices, complete construction loan rollovers Sorts and processes incoming mail pertaining to insurance payments. Accurately updates taxes, hazard, flood, Private Mortgage Loans (PMI) and life insurance policies across all three loan systems. Coordinates the setup of tax records with third party vendor, CoreLogic. This includes use of their on-line tax system. Review select annual escrow analysis for accuracy and correct any discrepancies as needed Identifies coverage inadequacies and works with customers and insurance agents to resolve the deficiencies. Monitors various reports to identify and resolve expired insurance policies Assures that taxes have been paid for all non-escrowed loans using CoreLogic reports. Coordinates monitoring of delinquent payment activity with customers and Loss Mitigation personnel. Corresponds with customers, taxing authorities, insurance agents and third party vendors, as needed when problems or questions arise, to ensure payments are made accurately and timely. Ensures that discount timelines are met and that late payment penalties and interest charges are avoided. Responsible for the reconciliation of checks to the various taxing authorities and insurance companies. Assists customers in understanding payment changes occurring in conjunction with their escrow analysis. Helps to serve customers with inquiries related to the general servicing of their loan. This might include, but is not limited to, payment processing, history interpretation, year-end reporting, lien and title releases, address changes, fraud inquiries, billing questions, insurance/claims, draft/debit card processing, etc. Assists with quoting loan payoffs, preparing written confirmations as required. Our most qualified Loan Servicing Specialist III will have the following skills and abilities: Familiarity with all federal and state banking regulations, including, but not limited to the Bank Secrecy Act and the USA Patriot Act. Proficiency with computer systems, including all MS Office applications, and calculator. Ability to understand and use Bank policies and procedures to ensure operational efficiency and regulatory compliance. Exceptional organizational skills, prioritization, communication skills, ability to multi-task & attention to detail. Ability to meet designated deadlines while remaining flexible to changing assignments. ​ In order to be considered, please make sure you have the following: High School Diploma or equivalent required. Two year degree in business or related field preferred. Minimum two years data entry and customer service experience required. Previous banking experience preferred HomeTrust Bank is an equal opportunity employer. We are committed to providing equal employment opportunities for all employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, genetic information or veteran status. EOE/Protected Veterans/Individuals with Disabilities
HomeTrust Bank Tennessee, USA
Jun 26, 2019
Role Summary The Commercial Relationship Officer works with the Market President or Senior Commercial Bankers, to manage assigned customer relationships and loan portfolios. Primary responsibilities include active business development including the origination of commercial loans, obtaining commercial deposits, and the sale of treasury management and other bank products. The position will be expected to develop existing customer relationships along with obtaining new ones. The position will be expected to meet, consult, and counsel existing and prospective customers to find solutions to best meet the customer's needs. The incumbent will need to be able to accurately assess financial statements to determine the most appropriate outcomes. This position is expected to source a minimum of 25% of business independently, along with developing and growing existing customer relationships. The position will be expected to spend a significant amount of time working with the existing local commercial team and supporting partners to further develop their sales, product, and financial analysis skills. Our Commercial Relationship Officer role is intended for those that are self-motivated, driven for results, and intend to grow in a career in Commercial Banking. The expectation is that the incumbent(s) in this role will exceed expectations/goals, and, continue through the career progression to Commercial Relationship Manager within 18-30 months of entry. Specific Job Functions Actively initiates business contacts to develop relationships and promote bank products and services. Counsels customers on business financing needs and process. Counsels customers and completes detailed review of loan application and other business services. Analyzes customer financial status, credit and property evaluations to determine loan feasibility. Develops and maintains personal loan pipeline. Teams with Credit Analysts to facilitate review and processing of loans. Responds timely to customer inquiries concerning active loans and Bank loan offerings and related business. Teams with Treasury Management to develop leads and referrals within existing portfolio and priority one customers/targets. Provides loan status reports to management as requested. Manages loan portfolio and ensures appropriate process is followed on delinquent accounts. Stays current on and proficiently follows the commercial lending underwriting guidelines. Ability to establish and maintain relationships with business owners, builders, real estate agents, etc. Performs other duties as requested. Knowledge/Skills Required Skilled in business lending with thorough knowledge of the sales/service process. Skilled professional networker. Excellent attention to detail. Proficient written and verbal communications skills, demonstrated by effective business relationships and production. Thorough knowledge of business bank products and services. Familiarity with all federal and state banking regulations, including, but not limited to the Bank Secrecy Act and the USA Patriot Act. Successful completion of Omega Training: Commercial Loans to Small Business within the first 6 months of employment. Physical and Mental Qualifications Ability to understand and use Bank policies and procedures to support positive customer interactions. Ability to communicate in a positive and effective manner in one-on-one and in small group meetings or presentations. Ability to listen to and/or convey detailed or important instructions or ideas accurately and quickly. Ability to think and act independently within guidelines and limitations of Bank policy and assigned personal authority. Competencies Drive for Results Customer Focus Problem Solving Time Management Listening Presentation Skills Standing Alone Personal Traits Presents a professional, business-like manner and appearance. Sales and service aptitude and ability. Earns quick credibility. Excellent skills at building and maintaining relationships. Effective team member with demonstrated collaboration skills. Highly developed communication and presentation skills. Ability to resolve customer concerns/issues in a positive way. Focus/desire to serve customer needs and provide excellent customer service. Job Requirements Four-year degree in Business, Finance or related field. Demonstrated knowledge of bank policies, procedures, and lending practices preferred. Two - five years of business banking experience with demonstrated record of achieving goals is strongly preferred. Fluency with PC and web-based software and systems. Valid driver's license required. Work Environment and Physical Demands This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. HomeTrust Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of qualified applicants and employees.
HomeTrust Bank Tennessee, USA
Jun 21, 2019
Location : 6501 Kingston Pike, Knoxville, TN 37919 Role Summary Primary responsibilities include the solicitation and origination of Mortgage, real estate related and other HomeTrust Bank loan products. Incumbent counsels borrowers to ensure they acquire a loan product appropriate to their circumstances. Assesses with customer the best options for the customer's needs and makes appropriate recommendations. Analyzes the prospective borrower's income and debt, counsels borrower on credit record or other problems, and pre-qualifies the borrower. Provides disclosures to borrower including Truth in Lending and Good Faith Estimates. Specific Job Functions Originates Mortgage Loans. Interviews customers and completes detailed loan application. Prequalifies borrowers using standard underwriting procedures. Counsels customers on home buying and financing process. Develops and maintains personal loan pipeline. Works with Loan Processor to facilitate underwriting and processing phases of loans. Answers telephone and written inquiries concerning active loans and Bank loan offerings. Cross-sells financial institution products and services as appropriate. Knowledge/Skills Required Thorough knowledge of all Bank retail and consumer lending products. Knowledge of all HomeTrust Bank Retail products and services. Knowledge of origination and loan processing functions and related requirements and procedures. Knowledgeable of Bank underwriting guidelines for in-house and secondary market loans. Ability to establish and maintain relationships with builders, real estate agents, etc. Excellent attention to detail, organizational and communications skills. Skilled professional networker. Successful completion of Bank training program(s) for lending (depending on experience and background as a lender). Expectation is to have ability to meet business goals after first 12 months of employment with HomeTrust Bank. Familiarity with all federal and state banking regulations pertaining to lending and consumer compliance, including fair lending laws. Physical and Mental Qualifications Ability to understand, and use Bank loan policies and procedures to support positive customer interactions. Ability to communicate effectively with customers, staff and the general public in a positive, problem solving manner. Ability to listen to and convey accurately and quickly, detailed information, important instructions and/or ideas. Ability to think and act independently within guidelines and limitations of Bank policy and assigned personal authority. Personal Traits Presents a professional, business-like manner and appearance. Sales and Service aptitude and ability. Earns quick credibility. Outgoing nature with excellent skills at building and maintaining relationships. Highly developed communication and presentation skills. Ability to resolve customer concerns/issues in a positive way. Focus/desire to serve customer needs and provide excellent customer service. Technically savvy and task oriented. Job Requirements High school diploma or equivalent. Prefer 2-4 year degree in related field. At least two years of experience as a retail loan originator, processor, or sales assistant or equivalent experience with a proven sales record. Good basic computer skills. Must be bondable. Valid driver's license required. EOE/Protected Veterans/Individuals with Disabilities
HomeTrust Bank North Carolina, USA
Jun 14, 2019
HomeTrust Bank is GROWING! We have employees throughout North Carolina, South Carolina, Tennessee and Virginia. HomeTrust Bank ranks among the top 400 U.S. Banks with $3.4 billion in assets as of December 31, 2018 and is the 2nd largest community bank headquartered in North Carolina. Apply today to take your first steps towards joining this talented population of employees within a growing organization. Role Summary Are you motivated by the success of your people? Our Retail Team is looking to bring on a high energy, professional and personable Branch Manager to service our East Asheville, NC branch. Our Branch Manager will help lead the branch in new business development as well as help to mentor and provide the highest quality of leadership support to their team. This employee is responsible for assisting the Retail Market Leader in administering and directing sales & business development, marketing and operations of a branch office. Managing daily activities, which promote growth and reinforce the objectives of the relationship banking and quality service programs is a large part of the success of the Branch Manager. A Day-in-the-Life-of a Branch Manager with HomeTrust Bank: Actively learns, demonstrates, and fosters the HomeTrust corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Drives branch performance results to meet/exceed branch sales & service goals. Ensures fast, courteous and efficient customer service is maintained in banking office. Developing and promoting additional business for the branch through community relations Responsible for day-to-day management of branch operations to ensure efficiency and compliance with operational and security policies, audits & other monthly, quarterly & yearly reporting. Cross-sells and refers financial institution products and services as appropriate. Responsible for accurately maintaining the branch vault and ATM(s). Other responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems Our most qualified Branch Manager will have the following skills and abilities: Proven track record of being skilled in sales & customer service. Skilled sales & service leader as well as a proven developer of sales and Service teams. Familiarity with all federal and state banking regulations, including, but not limited to the Bank Secrecy Act and the USA Patriot Act. Knowledge of loan and deposit processing functions and related requirements and procedures. Successful completion of in-house & HELOC training programs. In order to be considered, please make sure you have the following: High school diploma or equivalent required. Prefer 2-4 year degree in related field. 3+ of experience in Sales and Service leadership roles. Proven dynamic sales leader with 5+ years of banking experience on both new account opening and lending processes, including mortgage and HELOC. This position requires S.A.F.E. registration at the time of employment. The Nationwide Mortgage Licensing System (NMLS) web site (mortgage.nationwidelicensingsystem.org) can provide information about the requirements for registration. HomeTrust Bank is an equal opportunity employer. We are committed to providing equal employment opportunities for all employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, genetic information or veteran status. EOE/Protected Veterans/Individuals with Disabilities
HomeTrust Bank Tennessee, USA
Jun 14, 2019
HomeTrust Bank is GROWING! We have employees throughout North Carolina, South Carolina, Tennessee and Virginia. HomeTrust Bank ranks among the top 400 U.S. Banks with $3.4 billion in assets as of December 31, 2018 and is the 2nd largest community bank headquartered in North Carolina. Apply today to take your first steps towards joining this talented population of employees within a growing organization. Role Summary Are you motivated by the success of your people? Our Retail Team is looking to bring on a high energy, professional and personable Branch Manager to service our Johnson City, TN branch. Our Branch Manager will help lead the branch in new business development as well as help to mentor and provide the highest quality of leadership support to their team. This employee is responsible for assisting the Retail Market Leader in administering and directing sales & business development, marketing and operations of a branch office. Managing daily activities, which promote growth and reinforce the objectives of the relationship banking and quality service programs is a large part of the success of the Branch Manager. A Day-in-the-Life-of a Branch Manager with HomeTrust Bank: Actively learns, demonstrates, and fosters the HomeTrust corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Drives branch performance results to meet/exceed branch sales & service goals. Ensures fast, courteous and efficient customer service is maintained in banking office. Developing and promoting additional business for the branch through community relations Responsible for day-to-day management of branch operations to ensure efficiency and compliance with operational and security policies, audits & other monthly, quarterly & yearly reporting. Cross-sells and refers financial institution products and services as appropriate. Responsible for accurately maintaining the branch vault and ATM(s). Other responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems Our most qualified Branch Manager will have the following skills and abilities: Proven track record of being skilled in sales & customer service. Skilled sales & service leader as well as a proven developer of sales and Service teams. Familiarity with all federal and state banking regulations, including, but not limited to the Bank Secrecy Act and the USA Patriot Act. Knowledge of loan and deposit processing functions and related requirements and procedures. Successful completion of in-house & HELOC training programs. In order to be considered, please make sure you have the following: High school diploma or equivalent required. Prefer 2-4 year degree in related field. 3+ of experience in Sales and Service leadership roles. Proven dynamic sales leader with 5+ years of banking experience on both new account opening and lending processes, including mortgage and HELOC. This position requires S.A.F.E. registration at the time of employment. The Nationwide Mortgage Licensing System (NMLS) web site (mortgage.nationwidelicensingsystem.org) can provide information about the requirements for registration. HomeTrust Bank is an equal opportunity employer. We are committed to providing equal employment opportunities for all employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, genetic information or veteran status. EOE/Protected Veterans/Individuals with Disabilities
HomeTrust Bank Virginia, USA
Jun 14, 2019
HomeTrust Bank is GROWING! We have employees throughout North Carolina, South Carolina, Tennessee and Virginia. HomeTrust Bank ranks among the top 400 U.S. Banks with $3.4 billion in assets as of December 31, 2018 and is the 2nd largest community bank headquartered in North Carolina. Apply today to take your first steps towards joining this talented population of employees within a growing organization. Role Summary Are you motivated by the success of your people? Our Retail Team is looking to bring on a high energy, professional and personable Branch Manager to service our Daleville, VA branch. Our Branch Manager will help lead the branch in new business development as well as help to mentor and provide the highest quality of leadership support to their team. This employee is responsible for assisting the Retail Market Leader in administering and directing sales & business development, marketing and operations of a branch office. Managing daily activities, which promote growth and reinforce the objectives of the relationship banking and quality service programs is a large part of the success of the Branch Manager. A Day-in-the-Life-of a Branch Manager with HomeTrust Bank: Actively learns, demonstrates, and fosters the HomeTrust corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Drives branch performance results to meet/exceed branch sales & service goals. Ensures fast, courteous and efficient customer service is maintained in banking office. Developing and promoting additional business for the branch through community relations Responsible for day-to-day management of branch operations to ensure efficiency and compliance with operational and security policies, audits & other monthly, quarterly & yearly reporting. Cross-sells and refers financial institution products and services as appropriate. Responsible for accurately maintaining the branch vault and ATM(s). Other responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems Our most qualified Branch Manager will have the following skills and abilities: Proven track record of being skilled in sales & customer service. Skilled sales & service leader as well as a proven developer of sales and Service teams. Familiarity with all federal and state banking regulations, including, but not limited to the Bank Secrecy Act and the USA Patriot Act. Knowledge of loan and deposit processing functions and related requirements and procedures. Successful completion of in-house & HELOC training programs. In order to be considered, please make sure you have the following: High school diploma or equivalent required. Prefer 2-4 year degree in related field. 3+ of experience in Sales and Service leadership roles. Proven dynamic sales leader with 5+ years of banking experience on both new account opening and lending processes, including mortgage and HELOC. This position requires S.A.F.E. registration at the time of employment. The Nationwide Mortgage Licensing System (NMLS) web site (mortgage.nationwidelicensingsystem.org) can provide information about the requirements for registration. HomeTrust Bank is an equal opportunity employer. We are committed to providing equal employment opportunities for all employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, genetic information or veteran status. EOE/Protected Veterans/Individuals with Disabilities
HomeTrust Bank 10 Woodfin St, Asheville, NC 28801, USA
Jun 01, 2019
Location : 320 Ridgefield Ct., Asheville, NC 28806 Underwriting Skills & Credit Packaging: Candidate will underwrite credit relationships of moderate to high levels of complexity within the C&I or CRE underwriting space. Candidate can clearly articulate the key financial trends, borrower, guarantor and global cash flows along with the key non-financial risks of the credit request into a well-organized narrative credit analysis with little to no guidance necessary. Candidate must possess a level of independent expertise sufficient to fully authenticate debt capacity of all different types of borrowers by validating appropriate structure, deciphering both quantitative and qualitative levels of working capital, on and off balance sheet cushions of protection, individualized risk points within each borrowing relationship and appropriately focused assessment of risk as it relates tomanagement depth and breadth as well as applicable industry and regulatory risk points. Candidate will formulate and utilize their conclusions to make appropriate recommendations regarding credit request itself as well as loan structure, financial and non-financial covenants, risk rating and ongoing servicing needs. Candidate will ensure the loan is consistent with loan policy and make recommendations to strengthen the loan request through the use of loan covenants (both financial and non-financial) or other structural risk mitigants as necessary. Candidate will possess the skill set to decipher the difference between a loan made outside of policy that is acceptable and one that is not acceptable. Candidate has skill set to recognize the depth of underwriting required for the complexity and/or type of request. Candidate will also use expertise to assist and mentor other employees as a resource on appropriate underwriting, credit assessment and risk identification. Candidate will prepare the final credit package for review by the Commercial Credit Manager. May assist Commercial Relationship Managers and Credit Officers with presentations for decision. Maintain industry research and expertise on assigned industries as directed. Serves as a resource for Commercial Relationship Managers or other employees in terms of answering questions on policy, discussing potential credits and structure and a general sounding board for the line as needed. May provide assistance to the Commercial Credit Manager, as needed, on various projects. Job knowledge/skills required : 5+ years' experience in credit administration and/or commercial banking. Proven underwriting and decision making experience, with a demonstrated track record of effective problem solving. Must have excellent communication and interpersonal skills, strong organizational and time management skills, and ability to work independently to meet deadlines while managing multiple projects / processes. Sound diplomatic skills to manage conflicts effectively and with a high degree of personal and professional integrity. Is accessible to staff, works with a sense of urgency and treats all employees with respect. Must be proficient with Microsoft Office applications. Familiarity with all federal and state banking regulations pertaining to lending and consumer compliance, including fair lending laws. Personal Traits : Must be a creative and solution oriented problem solver/decision maker who is able to solve complex problems while adhering to prudent credit management practices, credit policies, regulations, and bank goals. Must be flexible and willing to take-on projects and responsibilities outside the primary scope of position, as needed. Adopts an anticipatory rather than reactionary approach to managing credit and process risk. Is comfortable in agreeing to disagree in some matters, open enough to listen and adapt as appropriate and strong enough to stick to core beliefs when he/she believes it appropriate. High degree of personal and professional integrity - consistent, trustworthy, honest and fair in dealing with bank staff and customers. EOE/Protected Veterans/Individuals with Disabilities
HomeTrust Bank North Carolina, USA
May 31, 2019
HomeTrust Bank is GROWING! We have employees throughout North Carolina, South Carolina, Tennessee and Virginia. HomeTrust Bank ranks among the top 400 U.S. Banks with $3.4 billion in assets as of December 31, 2018 and is the largest community bank headquartered in Western North Carolina. Apply today to take your first steps towards joining this talented population of employees within a growing organization. Hours: Hours : 8:30 - 5:00 Mon - Thurs; 8:30 - 6:00 Fri, **Competitive Pay, Attractive benefit package includes PTO, 401k match, wellness programs and more!** Role Summary Are you passionate about helping others? Have you been told you are great with people? How better to use those skills then helping people with one their most important aspects of their life, their finances! Our Arden branch is looking to bring on a high energy, professional and personable Sales and Service Associate. We are looking for someone that is dedicated to providing top-notch customer experiences and will enjoy being the "face" of the bank. As a Sales and Service Associate, you will service our loyal, valued, existing customers by handling a variety of routine financial transactions as well as provide solutions to suit their financial needs and resolve any problems they encounter with their prevailing accounts. You will also engage with new businesses and people moving to this beautiful area in the Blue Ridge Mountains, to help them gain a better understanding of our top of the line products and services. Voted The Best Bank in Asheville, you will be proud to be a part of the growing HomeTrust family! A Day-in-the-Life-of a Sales and Service Associate with HomeTrust Bank: Serves as primary customer contact for new account openings, account maintenance requests and problem resolutions. Teller Responsibilities to include: Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records. Cashes checks and processes withdrawals; pays out money after verification of signatures and customer balances. Place holds on accounts for uncollected funds. Receives mortgage, consumer loan and other payments and ensures the payments match balances due. Enters payments into computer. Generates customer receipts. Responsible for checking night depository bags and recording proper information on the financial institution's forms. Counts, checks and packages coins and currency. Balances cash drawer at the end of the shift and compares totaled amounts to computer generated proof sheet. Reports any discrepancies to the supervisor as necessary. Ensures that the teller station is properly stocked with forms, supplies, etc. Keeps all cash and negotiable items secure at all times per Bank policy and procedures. Directly sells all Bank deposit products and services, including but not limited to: Checking, Savings, Money Market and Certificates of Deposit accounts. Promotes and introduces other financial institution services to customers, such as: consumer and mortgage loans, IRAs, certificates of deposit, safe deposit boxes, traveler's checks and money orders. Thoroughly explains and closes Consumer Loans. Refers Mortgage loans, Investment and other non-deposit Bank products and services. Participates in Branch and Bank sales, service and product training meetings. Ensures compliance with internal controls, operational procedures and risk management policies. Our most qualified Sales and Service Associate will have the following skills and abilities: Excellent interpersonal/verbal communications skills with the ability to resolve customer concerns/issues in a positive manner. Sales and Service Associates must be organized, detailed, and possess an aptitude for basic math, including account opening and maintenance activities. Familiarity with all federal and state banking regulations pertaining to lending and consumer finance, including fair lending laws, the Bank Secrecy Act, and the US Patriot Act. Knowledge of bank products and services, sufficient to identify and assist with customer and prospect needs; conduct sales/service dialogue with current and potential customers. Stay abreast of all changes in policies and procedures related to retail and consumer lending products. Successful completion of in-house training programs within one year of accepting the position. In order to be considered, please make sure you have the following: High school diploma or equivalent. Prefer 2-4 year degree in related field. At least two years of public contact or sales experience (financial industry experience preferred). Successful completion of in-house required training. Above average PC and technology skills.Ability to use applicable software and operation branch automation systems. HomeTrust Bank is an equal opportunity employer. We are committed to providing equal employment opportunities for all employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, genetic information or veteran status. EOE/Protected Veterans/Individuals with Disabilities
HomeTrust Bank North Carolina, USA
May 31, 2019
HomeTrust Bank is GROWING! We have employees throughout North Carolina, South Carolina, Tennessee and Virginia. HomeTrust Bank ranks among the top 400 U.S. Banks with $3.4 billion in assets as of December 31, 2018 and is the largest community bank headquartered in Western North Carolina. Apply today to take your first steps towards joining this talented population of employees within a growing organization. Location: 8583 Carolina Blvd. Clyde, NC 28721 Hours : 8:30 - 5:00 Mon - Thurs; 8:30 - 6:00 Fri, **Competitive Pay, Full Medical Benefits, Attractive benefit package includes PTO, 401k match, wellness programs and more!** Role Summary Are you passionate about helping others? Have you been told you are great with people? How better to use those skills then helping people with one their most important aspects of their life, their finances! Our Clyde branch is looking to bring on a high energy, professional and personable Sales and Service Associate. We are looking for someone that is dedicated to providing top-notch customer experiences and will enjoy being the "face" of the bank. As a Sales and Service Associate, you will service our loyal, valued, existing customers by handling a variety of routine financial transactions as well as provide solutions to suit their financial needs and resolve any problems they encounter with their prevailing accounts. You will also engage with new businesses and people moving to this beautiful town in the Blue Ridge Mountains, helping them gain a better understanding of our top of the line products and services. A Day-in-the-Life-of a Sales and Service Associate with HomeTrust Bank: Serves as primary customer contact for new account openings, account maintenance requests and problem resolutions. Teller Responsibilities to include: Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records. Cashes checks and processes withdrawals; pays out money after verification of signatures and customer balances. Place holds on accounts for uncollected funds. Receives mortgage, consumer loan and other payments and ensures the payments match balances due. Enters payments into computer. Generates customer receipts. Responsible for checking night depository bags and recording proper information on the financial institution's forms. Counts, checks and packages coins and currency. Balances cash drawer at the end of the shift and compares totaled amounts to computer generated proof sheet. Reports any discrepancies to the supervisor as necessary. Ensures that the teller station is properly stocked with forms, supplies, etc. Keeps all cash and negotiable items secure at all times per Bank policy and procedures. Directly sells all Bank deposit products and services, including but not limited to: Checking, Savings, Money Market and Certificates of Deposit accounts. Promotes and introduces other financial institution services to customers, such as: consumer and mortgage loans, IRAs, certificates of deposit, safe deposit boxes, traveler's checks and money orders. Thoroughly explains and closes Consumer Loans. Refers Mortgage loans, Investment and other non-deposit Bank products and services. Participates in Branch and Bank sales, service and product training meetings. Ensures compliance with internal controls, operational procedures and risk management policies. Our most qualified Sales and Service Associate will have the following skills and abilities: Excellent interpersonal/verbal communications skills with the ability to resolve customer concerns/issues in a positive manner. Sales and Service Associates must be organized, detailed, and possess an aptitude for basic math, including account opening and maintenance activities. Familiarity with all federal and state banking regulations pertaining to lending and consumer finance, including fair lending laws, the Bank Secrecy Act, and the US Patriot Act. Knowledge of bank products and services, sufficient to identify and assist with customer and prospect needs; conduct sales/service dialogue with current and potential customers. Stay abreast of all changes in policies and procedures related to retail and consumer lending products. Successful completion of in-house training programs within one year of accepting the position. In order to be considered, please make sure you have the following: High school diploma or equivalent. Prefer 2-4 year degree in related field. At least two years of public contact or sales experience (financial industry experience preferred). Successful completion of in-house required training. Above average PC and technology skills.Ability to use applicable software and operation branch automation systems. ​ HomeTrust Bank is an equal opportunity employer. We are committed to providing equal employment opportunities for all employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, genetic information or veteran status. EOE/Protected Veterans/Individuals with Disabilities
HomeTrust Bank North Carolina, USA
May 31, 2019
HomeTrust Bank is GROWING! We have employees throughout North Carolina, South Carolina, Tennessee and Virginia. HomeTrust Bank ranks among the top 400 U.S. Banks with $3.4 billion in assets as of December 31, 2018 and is the largest community bank in Western North Carolina. Headquartered in Asheville, NC we were recently voted, "Best Bank" by the Mountain Express! Apply today to take your first steps towards joining this talented population of employees within a growing organization. Role Summary Our Commercial team is looking to bring on a professional and personable Commercial Loan Closing Specialist to assist in the preparation of all loan documents associated with commercial closings and facilitate the closing through the commercial banking associates, commercial relationship managers and outside counsel. The employee will support critical policy and procedures as well as federal and state regulations to ensure an efficient documentation practice, loan document review system and other critical risk management activities needed to minimize credit, documentation and operational risks in commercial lending. A Day-in-the-Life-of a Commercial Loan Closing Specialist with HomeTrust Bank: Prepare complete and accurate loan documentation packages for new commercial loans, modifications, renewals,and/or extensions and include final closing instructions. Order Flood Certifications, prepare UCC financing statements, obtain and confirm verification of wiring instructions for loan closings, ensure required fees are collected, documented and funded in closing package. Review credit approval document which includes collateral valuations and environmental documents to determine the appropriate due diligence necessary to document the loan. Review and verify customer identification documents, Corporate documents, and UCC search records. Ensure compliance with HMDA/CRA eligibility and FEMA regulations. Review preliminary closing documents including but not limited to hazard, liability, builder's risk, and/or flood insurance policies, Title Commitments, Closing Protection Letters, Settlement Statements, etc. Coordinate the return of all executed document packages and necessary supporting documents to Loan Operations for booking. Our most qualified Commercial Loan Closing Specialist will have the following skills and abilities: Knowledge of basic legal concepts with an emphasis on real estate transactions. Thorough knowledge of all Commercial Banking products and services in order to identify and fill customer and prospect needs, conduct sales/service dialogue with customers and prospects, and/or refer quality business. Stays abreast of all changes in policies and procedures related to commercial products and processes. Ability to think and act independently with limited supervision while adhering to the guidelines and limitations of Bank policy and assigned personal authority. Ability to travel in a designated geographic area. In order to be considered, please make sure you have the following: High School Diploma or equivalent required. Two to Four-year degree in business related field with accounting and/or finance courses preferred. Minimum three years of experience in preparing and reviewing commercial loan documents and/or paralegal experience tied to commercial loan closings. Experience with LaserPro is preferred. HomeTrust Bank is an equal opportunity employer. We are committed to providing equal employment opportunities for all employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, genetic information or veteran status. EOE/Protected Veterans/Individuals with Disabilities
HomeTrust Bank Asheville, NC, USA
May 24, 2019
Location : 6 branches throughout the Asheville, NC area. Hours : 8:30 - 5:00 Mon - Thurs; 8:30 - 6:00 Fri , Occasional Sat shift 9a-12p **Competitive Pay, Full Medical Benefits, Attractive benefit package includes PTO, 401k match, wellness programs and more!** This 40 hour role is scheduled to float between any of the 6 locations throughout the Asheville area. The Sales and Service Associate (grade 5) processes a variety of routine financial transactions including check cashing, withdraws, deposits, and loan payments. Balance cash drawer, counting currency and coin accurately. Assist customers in determining the types of account that will meet their financial needs. Opens and processes all types of deposit accounts and consumer lending needs. Cross-sells other bank services and refer customers to other departments as appropriate. Answers questions and/or resolves complex technical problems on customer accounts. Provides exceptional customer service. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities - knowledge may be gained through coursework and on - the - job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required and/or job- specific training. Actively learns, demonstrates, and fosters the HomeTrust corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. May be responsible for vault and/or ATM as branch needs demand. Fulfilling vault duties requires successful completion of vault teller test. Specific Job Functions : Serves as primary customer contact for new account opening and account maintenance requests. Represents Bank in providing a complete range of customer services, explains available Bank product and service features and benefits, and gathers customer information to set up new accounts and process updates or to provide maintenance on existing accounts. Participates in Branch and Bank sales, service and product training meetings. Directly sells all Bank deposit products and services, including but not limited to: Checking, Savings, Money Market and Certificates of Deposit accounts. Promotes and introduces other financial institution services to customers, such as: consumer and mortgage loans, IRAs, certificates of deposit, safe deposit boxes, traveler's checks and money orders. Thoroughly explains and closes Consumer Loans. Refers Mortgage loans, Investment and other non-deposit Bank products and services. Serves as point of contact for customer problem resolution, especially on deposit product issues. Ensures compliance with internal controls, operational procedures and risk management policies. Ensures the Customer Service Representative desk is properly stocked with forms, supplies, etc. Reports malfunctions of Teller and new account terminals and other equipment used. Participates in Branch and Bank sales, service and product training meetings. Will be required to attend Teller training and Customer Service Training and is expected to fill both roles as needed. Teller Responsibilities to include: Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records. Cashes checks and processes withdrawals; pays out money after verification of signatures and customer balances. Place holds on accounts for uncollected funds. Receives mortgage, consumer loan and other payments and ensures the payments match balances due. Enters payments into computer. Generates customer receipts. Responsible for checking night depository bags and recording proper information on the financial institution's forms. Counts, checks and packages coins and currency. Balances cash drawer at the end of the shift and compares totaled amounts to computer generated proof sheet. Reports any discrepancies to the supervisor as necessary. Ensures that the teller station is properly stocked with forms, supplies, etc. Keeps all cash and negotiable items secure at all times per Bank policy and procedures. Knowledge/Skills Required : Thorough knowledge of all Bank deposit products. Knowledgeable and proficient in account opening and maintenance activities. Sales/Service skills - knowledge of bank products and services, sufficient to identify and fill customer and prospect needs, conduct sales/service dialogue with customers and prospects, and/or refer quality business. Stay abreast of all changes in policies and procedures related to retail and consumer lending products. Excellent interpersonal/verbal communications skills. Ability to resolve customer concerns/issues in a positive manner. Successful completion of in-house training programs or other approved or assigned training programs for new accounts function within one year of accepting position. Thorough knowledge of the paying and receiving function at HomeTrust Bank Physical and Mental Qualifications : Ability to understand and use Bank policies and procedures to meet customer needs, while also ensuring operational efficiency and regulatory compliance. Ability to communicate in a positive and effective manner in one-on-one and in small group meetings or presentations. Ability to work with limited or no direct supervision. Sales and Service Associates must be organized, detailed, and possess an aptitude for basic math. Ability to think and act independently within guidelines and limitations of Bank policy and assigned personal authority. Ability to lift approximately 25 pounds in cash drawers, coins, and other office related equipment and materials. Teller duties require standing for extended periods of time throughout the day. Stools are available and can be used at the individual's discretion. Personal traits : Presents a professional, business-like manner and appearance. Desire and ability to effectively interact with customer and prospects. Team and goal oriented style - works cooperatively to attain branch and individual sales and service goals within Bank standards and guidelines. Ability/desire to gain credibility as a knowledgeable financial problem solver - i.e. to "sell" himself/herself to customers and prospects as capable. Focus/desire to serve customer needs and provide excellent customer service. Job Requirements : High school diploma or equivalent (Associates Degree preferred). 2 years of public contact or sales experience (financial industry experience preferred). Above average PC and technology skills. Ability to use applicable software and operation branch automation systems. EOE/Protected Veterans/Individuals with Disabilities
HomeTrust Bank Virginia, USA
May 21, 2019
HomeTrust Bank is GROWING! We have employees throughout North Carolina, South Carolina, Tennessee and Virginia. HomeTrust Bank ranks among the top 400 U.S. Banks with $3.4 billion in assets as of December 31, 2018 and is the largest community bank headquartered in Western North Carolina. Apply today to take your first steps towards joining this talented population of employees within a growing organization. Location: 2420 North Main St. Danville, VA 24540 Hours : 8:30 - 5:00 Mon - Thurs; 8:30 - 6:00 Fri , Occasional Sat shift 9a-12p **Competitive Pay, Full Medical Benefits, Attractive benefit package includes PTO, 401k match, wellness programs and more!** This 40 hour role is scheduled to float between any of the 5 locations in the Danville, VA, Martinsville, VA, Reidsville, NC & Eden, NC area. Role Summary Are you passionate about helping others? Have you been told you are great with people? How better to use those skills then helping people with one their most important aspects of their life, their finances! Our Roanoke branch is looking to bring on a high energy, professional and personable Sales and Service Associate. We are looking for someone that is dedicated to providing top-notch customer experiences and will enjoy being the "face" of the bank. As a Sales and Service Associate, you will service our loyal, valued, existing customers by handling a variety of routine financial transactions as well as provide solutions to suit their financial needs and resolve any problems they encounter with their prevailing accounts. In this role you will engage with new businesses and people moving to this beautiful area in the Blue Ridge Mountains, helping them gain a better understanding of our top of the line products and services. Voted The Best Bank in Asheville, NC, where we are headquartered, you will be proud to be a part of the growing HomeTrust family! A Day-in-the-Life-of a Sales and Service Associate with HomeTrust Bank: Serves as primary customer contact for new account openings, account maintenance requests and problem resolutions. Teller Responsibilities to include: Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records. Cashes checks and processes withdrawals; pays out money after verification of signatures and customer balances. Place holds on accounts for uncollected funds. Receives mortgage, consumer loan and other payments and ensures the payments match balances due. Enters payments into computer. Generates customer receipts. Responsible for checking night depository bags and recording proper information on the financial institution's forms. Counts, checks and packages coins and currency. Balances cash drawer at the end of the shift and compares totaled amounts to computer generated proof sheet. Reports any discrepancies to the supervisor as necessary. Ensures that the teller station is properly stocked with forms, supplies, etc. Keeps all cash and negotiable items secure at all times per Bank policy and procedures. Directly sells all Bank deposit products and services, including but not limited to: Checking, Savings, Money Market and Certificates of Deposit accounts. Promotes and introduces other financial institution services to customers, such as: consumer and mortgage loans, IRAs, certificates of deposit, safe deposit boxes, traveler's checks and money orders. Thoroughly explains and closes Consumer Loans. Refers Mortgage loans, Investment and other non-deposit Bank products and services. Participates in Branch and Bank sales, service and product training meetings. Ensures compliance with internal controls, operational procedures and risk management policies. Our most qualified Sales and Service Associate will have the following skills and abilities: Excellent interpersonal/verbal communications skills with the ability to resolve customer concerns/issues in a positive manner. Sales and Service Associates must be organized, detailed, and possess an aptitude for basic math, including account opening and maintenance activities. Familiarity with all federal and state banking regulations pertaining to lending and consumer finance, including fair lending laws, the Bank Secrecy Act, and the US Patriot Act. Knowledge of bank products and services, sufficient to identify and assist with customer and prospect needs; conduct sales/service dialogue with current and potential customers. Stay abreast of all changes in policies and procedures related to retail and consumer lending products. Successful completion of in-house training programs within one year of accepting the position. In order to be considered, please make sure you have the following: High school diploma or equivalent. Prefer 2-4 year degree in related field. At least two years of public contact or sales experience (financial industry experience preferred). Successful completion of in-house required training. Above average PC and technology skills.Ability to use applicable software and operation branch automation systems. HomeTrust Bank is an equal opportunity employer. We are committed to providing equal employment opportunities for all employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, genetic information or veteran status. EOE/Protected Veterans/Individuals with Disabilities
HomeTrust Bank Virginia, USA
May 15, 2019
HomeTrust Bank is GROWING! We have employees throughout North Carolina, South Carolina, Tennessee and Virginia. HomeTrust Bank ranks among the top 400 U.S. Banks with $3.4 billion in assets as of December 31, 2018 and is the largest community bank headquartered in Western North Carolina. Apply today to take your first steps towards joining this talented population of employees within a growing organization. Location: 201 S. Pollard St. Vinton, VA 24179 Hours : 8:30 - 5:00 Mon - Thurs; 8:30 - 6:00 Fri , Occasional Sat shift 9a-12p **Competitive Pay, Full Medical Benefits, Attractive benefit package includes PTO, 401k match, wellness programs and more!** This 30 hour role is scheduled to work anytime during the operating window. Role Summary Are you passionate about helping others? Have you been told you are great with people? How better to use those skills then helping people with one their most important aspects of their life, their finances! Our Crossroads, Roanoke branch is looking to bring on a high energy, professional and personable Sales and Service Associate. We are looking for someone that is dedicated to providing top-notch customer experiences and will enjoy being the "face" of the bank. As a Sales and Service Associate, you will service our loyal, valued, existing customers by handling a variety of routine financial transactions as well as provide solutions to suit their financial needs and resolve any problems they encounter with their prevailing accounts. As the largest metro area in Western Virginia, you will also engage with new businesses and people moving to this beautiful town in the Blue Ridge Mountains, helping them gain a better understanding of our top of the line products and services. Voted The Best Bank in Asheville, NC, where we are headquartered, you will be proud to be a part of the growing HomeTrust family! A Day-in-the-Life-of a Sales and Service Associate with HomeTrust Bank: Serves as primary customer contact for new account openings, account maintenance requests and problem resolutions. Teller Responsibilities to include: Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records. Cashes checks and processes withdrawals; pays out money after verification of signatures and customer balances. Place holds on accounts for uncollected funds. Receives mortgage, consumer loan and other payments and ensures the payments match balances due. Enters payments into computer. Generates customer receipts. Responsible for checking night depository bags and recording proper information on the financial institution's forms. Counts, checks and packages coins and currency. Balances cash drawer at the end of the shift and compares totaled amounts to computer generated proof sheet. Reports any discrepancies to the supervisor as necessary. Ensures that the teller station is properly stocked with forms, supplies, etc. Keeps all cash and negotiable items secure at all times per Bank policy and procedures. Directly sells all Bank deposit products and services, including but not limited to: Checking, Savings, Money Market and Certificates of Deposit accounts. Promotes and introduces other financial institution services to customers, such as: consumer and mortgage loans, IRAs, certificates of deposit, safe deposit boxes, traveler's checks and money orders. Thoroughly explains and closes Consumer Loans. Refers Mortgage loans, Investment and other non-deposit Bank products and services. Participates in Branch and Bank sales, service and product training meetings. Ensures compliance with internal controls, operational procedures and risk management policies. Our most qualified Sales and Service Associate will have the following skills and abilities: Excellent interpersonal/verbal communications skills with the ability to resolve customer concerns/issues in a positive manner. Sales and Service Associates must be organized, detailed, and possess an aptitude for basic math, including account opening and maintenance activities. Familiarity with all federal and state banking regulations pertaining to lending and consumer finance, including fair lending laws, the Bank Secrecy Act, and the US Patriot Act. Knowledge of bank products and services, sufficient to identify and assist with customer and prospect needs; conduct sales/service dialogue with current and potential customers. Stay abreast of all changes in policies and procedures related to retail and consumer lending products. Successful completion of in-house training programs within one year of accepting the position. In order to be considered, please make sure you have the following: High school diploma or equivalent. Prefer 2-4 year degree in related field. At least two years of public contact or sales experience (financial industry experience preferred). Successful completion of in-house required training. Above average PC and technology skills.Ability to use applicable software and operation branch automation systems. HomeTrust Bank is an equal opportunity employer. We are committed to providing equal employment opportunities for all employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, genetic information or veteran status. EOE/Protected Veterans/Individuals with Disabilities
HomeTrust Bank North Carolina, USA
May 15, 2019
HomeTrust Bank is GROWING! We have employees throughout North Carolina, South Carolina, Tennessee and Virginia. HomeTrust Bank ranks among the top 400 U.S. Banks with $3.4 billion in assets as of December 31, 2018 and is the 2nd largest community bank headquartered in North Carolina. Apply today to take your first steps towards joining this talented population of employees within a growing organization. Role Summary Are you detail oriented with a desire to help others? Do you have excellent critical thinking and interpersonal skills? Deposit Operations Support Associate role is for you! Our Deposit Operations Team is looking to bring on a Deposit Operations Support Associate to service our Employees with the highest quality of operational & customer service support. This position will perform a variety of duties related to Deposit Operations, with a focus on providing guidance to branches and internal departments with routine to moderately complex inquiries. A Day-in-the-Life-of a Deposit Operations Support Associate with HomeTrust Bank: Maintain current knowledge of regulations and compliance requirements, as applicable. Provide customer service and deposit operations support regarding procedures, policy and process to retail bank employees. Determine issue or need of the caller. Responsible for giving appropriate directions to employees regarding support issues. Clearly explain solution, product or process Provide technical and professional support to employees in a friendly and efficient manner. Work with Retail Operations in identifying support trends and proposing solutions in training, process, policy or technology that would eliminate future occurrences of those support trends. Creating support ticket system entries. Our most qualified Deposit Operations Support Associate will have the following skills and abilities: Familiarity with federal and state banking regulations, including but not limited to the Bank Secrecy Act and the USA Patriot Act. Knowledgeable in HTB account opening and maintenance activities. Strong functional/technical skills Excellent interpersonal/verbal and written communications skills. Ability to resolve internal customer concerns & issues with top-notch customer service. Demonstrated excellent attention to detail. Successful completion of in-house training program (if available) or approved outside training program. Must be able to follow detailed set procedures to ensure highest standards for audit and risk purposes Strong analytical and problem solving skills. In order to be considered, please make sure you have the following: 2 year degree in business related field or a combination of experience and education Some previous banking experience preferred. Demonstrated competency with computers HomeTrust Bank is an equal opportunity employer. We are committed to providing equal employment opportunities for all employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, genetic information or veteran status. EOE/Protected Veterans/Individuals with Disabilities
HomeTrust Bank North Carolina, USA
May 11, 2019
HomeTrust Bank is GROWING! We have employees throughout North Carolina, South Carolina, Tennessee and Virginia. HomeTrust Bank ranks among the top 400 U.S. Banks with $3.4 billion in assets as of December 31, 2018 and is the largest community bank headquartered in Western North Carolina. Apply today to take your first steps towards joining this talented population of employees within a growing organization. Location: 106 South Van Buren Rd. Eden, NC 27288 Hours : 8:30 - 5:00 Mon - Thurs; 8:30 - 6:00 Fri. **Competitive Pay, Full Medical Benefits, Attractive benefit package includes PTO, 401k match, wellness programs and more!** Role Summary Are you passionate about helping others? Have you been told you are great with people? How better to use those skills then helping people with one their most important aspects of their life, their finances! Our Eden branch is looking to bring on a high energy, professional and personable Sales and Service Associate. We are looking for someone that is dedicated to providing top-notch customer experiences and will enjoy being the "face" of the bank. As a Sales and Service Associate, you will service our loyal, valued, existing customers by handling a variety of routine financial transactions as well as provide solutions to suit their financial needs and resolve any problems they encounter with their prevailing accounts. You will also engage with new businesses and people moving to this beautiful town in the Blue Ridge Mountains, helping them gain a better understanding of our top of the line products and services. A Day-in-the-Life-of a Sales and Service Associate with HomeTrust Bank: Serves as primary customer contact for new account openings, account maintenance requests and problem resolutions. Teller Responsibilities to include: Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records. Cashes checks and processes withdrawals; pays out money after verification of signatures and customer balances. Place holds on accounts for uncollected funds. Receives mortgage, consumer loan and other payments and ensures the payments match balances due. Enters payments into computer. Generates customer receipts. Responsible for checking night depository bags and recording proper information on the financial institution's forms. Counts, checks and packages coins and currency. Balances cash drawer at the end of the shift and compares totaled amounts to computer generated proof sheet. Reports any discrepancies to the supervisor as necessary. Ensures that the teller station is properly stocked with forms, supplies, etc. Keeps all cash and negotiable items secure at all times per Bank policy and procedures. Directly sells all Bank deposit products and services, including but not limited to: Checking, Savings, Money Market and Certificates of Deposit accounts. Promotes and introduces other financial institution services to customers, such as: consumer and mortgage loans, IRAs, certificates of deposit, safe deposit boxes, traveler's checks and money orders. Thoroughly explains and closes Consumer Loans. Refers Mortgage loans, Investment and other non-deposit Bank products and services. Participates in Branch and Bank sales, service and product training meetings. Ensures compliance with internal controls, operational procedures and risk management policies. Our most qualified Sales and Service Associate will have the following skills and abilities: Excellent interpersonal/verbal communications skills with the ability to resolve customer concerns/issues in a positive manner. Sales and Service Associates must be organized, detailed, and possess an aptitude for basic math, including account opening and maintenance activities. Familiarity with all federal and state banking regulations pertaining to lending and consumer finance, including fair lending laws, the Bank Secrecy Act, and the US Patriot Act. Knowledge of bank products and services, sufficient to identify and assist with customer and prospect needs; conduct sales/service dialogue with current and potential customers. Stay abreast of all changes in policies and procedures related to retail and consumer lending products. Successful completion of in-house training programs within one year of accepting the position. In order to be considered, please make sure you have the following: High school diploma or equivalent. Prefer 2-4 year degree in related field. At least two years of public contact or sales experience (financial industry experience preferred). Successful completion of in-house required training. Above average PC and technology skills.Ability to use applicable software and operation branch automation systems. HomeTrust Bank is an equal opportunity employer. We are committed to providing equal employment opportunities for all employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, genetic information or veteran status. EOE/Protected Veterans/Individuals with Disabilities