Omni Hotels Rancho Mirage, CA 92270, USA
Apr 19, 2018
Location Rancho Las Palmas Resort & Spa The 444-room Rancho Las Palmas Resort & Spa is classic Rancho Mirage re-imagined for the 21st-century traveler. Our luxurious Palm Springs hotel rooms surround you in Spanish Colonial-inspired style and a soothing desert palette of beige, sand, and ivory. With plenty of space for your peace and your quiet, you'll also open French doors to your very own private patio or balcony where the warm desert air and breathtaking views await. Omni Rancho Las Palmas Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Rancho Las Palmas may be your perfect match. Job Description To provide consistent, efficient, personalized and prompt food and beverage service in Splashtopia while ensuring that Omni Hotel & Resort standards are met at all times. Responsibilities Greet guests when entering the pool area with a pleasant smile and superior customer service. Take orders and answer questions/offer suggestions on menu selections. Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests. Record transction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverage. Present accurate check to guest and process payment. Maintain cleanliness of work areas throughout the day. Complete closing duties. Qualifications 1+ year of food/beverage service preferred. Knowledge of food and beverage service. Good verbal and written skills. Knowledge of Micros preferred Ability to work well under pressure. Good up-selling skills. Self-motivated, flexible and reliable. Great customer service and a positive attitude. Must be willing to work weekends and holidays Must be willing to work outdoors Must have Riverside County Food Handlers Card and TIPS certified.