Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description To maintain the highest standards possible for the guest by insuring quick, efficient, and professional room service. Responsibilities Must have complete knowledge of service time, menu and specials. Prepare, deliver, and service orders. Responsible for each check. Responsible for pick-up tables and trays. Responsible for set-up, deliver, and presentation of VIP amenity. Responsible for hospitality set-up. Must consult with supervisor on any food pick-up difficulty. Complete all side duties as assigned. Must minimize breakage. Attend all designated staff meetings and training sessions. Qualifications Minimum 1 year food & beverage serving or progressive dining attendant experience. Room Service and Hotel experience preferred. Previous cash handling experience required. Ability to work cohesively with co-workers both within and outside of your department Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers. Ability to read in room dining orders and confirm orders are accurate before presenting to guests. Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Ability to work cohesively with co-workers both within and outside of your department. Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment. Excellent customer service, service recovery and problem solving skills. Must be TABC certified. Stand or walk for an extended period or for an entire work shift. Must be able to carry an in room dining serving tray, filled to capacity, overhead/on shoulder. Must be able to work a variety of shifts, including weekends and holidays Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Requires frequent bending, reaching overhead and twisting. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Dec 11, 2018
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description To maintain the highest standards possible for the guest by insuring quick, efficient, and professional room service. Responsibilities Must have complete knowledge of service time, menu and specials. Prepare, deliver, and service orders. Responsible for each check. Responsible for pick-up tables and trays. Responsible for set-up, deliver, and presentation of VIP amenity. Responsible for hospitality set-up. Must consult with supervisor on any food pick-up difficulty. Complete all side duties as assigned. Must minimize breakage. Attend all designated staff meetings and training sessions. Qualifications Minimum 1 year food & beverage serving or progressive dining attendant experience. Room Service and Hotel experience preferred. Previous cash handling experience required. Ability to work cohesively with co-workers both within and outside of your department Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers. Ability to read in room dining orders and confirm orders are accurate before presenting to guests. Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Ability to work cohesively with co-workers both within and outside of your department. Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment. Excellent customer service, service recovery and problem solving skills. Must be TABC certified. Stand or walk for an extended period or for an entire work shift. Must be able to carry an in room dining serving tray, filled to capacity, overhead/on shoulder. Must be able to work a variety of shifts, including weekends and holidays Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Requires frequent bending, reaching overhead and twisting. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description Meticulously manage and oversee the Group Reservation process. Assist the Director of Revenue Management and Reservations Manager in daily duties including answering phones, filing and computer work. Responsibilities Maintain positive guest relations at all times. Able to perform job functions with attention to detail, speed and accuracy. Able to prioritize and organize work. Make / Change / Cancel reservations. Liaise with Sales Team and Convention Services in coordinating group bookings. Handle mail / correspondence. Process confirmations as needed. Enter/maintain Group blocks in the PMS system. Input group blocks in Epitome within 24 hours of receipt following the LSOP on building group blocks. Maintenance of group blocks to release room types not required as rooms pickup. Upkeep and maintenance of complete detailed group files for every documentation regarding the group from the contract to the group resume. Verification of the VIP, ETA, billing, arrival and departure dates, room types based upon group resumes prior to the weekly revenue meeting. Ensure that group blocks, group lists, group billing and cutoff dates are maintained. Process Rooming Lists accurately and in a timely manner. Check rooming list for accuracy. Pre-block all group needs for suites or connecting rooms. Ensure all group billing, routing, master accounts, A/R accounts are set in compliance with Omni SOP's. Follow all Omni Credit Policies. Control suite inventory and specialty rooms according to suite request policy. Monitor group pickup and advise DORM if group should be re-forecasted. Report to the DORM any changes in group pickup that would affect selling strategies. Adhere to the selling strategies set by the DORM. Check Daily arrivals to ensure accurate reservations. Attend Pre-Convention Meetings, Resume Meetings, Group Pick up Meetings and Reservations Departmental meetings. Qualifications Minimum 6 months front office or reservations experience required. Experience in hotel operations in other areas (rooms, accounting, sales/marketing) of greater duration will be considered. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone. Ability to accurately and efficiently input information into computer systems. Ability to work cohesively with co-workers both within and outside of your department. Must be able to analyze situations and make concise decisions that meet and exceed the expectations of the hotel. Strong attention to detail is required to minimize reservation errors. Ability to prioritize, organize and follow up on all assigned items, including guest requests and questions. Developed computer proficiencies, OPERA experience a plus. Strong organizational skills with the ability to multi-task in a fast paced environment. Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Excellent customer service and problem solving skills. Must be able to work a variety of shifts, including weekends and holidays. Must be able to sit for extended periods of time. Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Dec 07, 2018
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description Meticulously manage and oversee the Group Reservation process. Assist the Director of Revenue Management and Reservations Manager in daily duties including answering phones, filing and computer work. Responsibilities Maintain positive guest relations at all times. Able to perform job functions with attention to detail, speed and accuracy. Able to prioritize and organize work. Make / Change / Cancel reservations. Liaise with Sales Team and Convention Services in coordinating group bookings. Handle mail / correspondence. Process confirmations as needed. Enter/maintain Group blocks in the PMS system. Input group blocks in Epitome within 24 hours of receipt following the LSOP on building group blocks. Maintenance of group blocks to release room types not required as rooms pickup. Upkeep and maintenance of complete detailed group files for every documentation regarding the group from the contract to the group resume. Verification of the VIP, ETA, billing, arrival and departure dates, room types based upon group resumes prior to the weekly revenue meeting. Ensure that group blocks, group lists, group billing and cutoff dates are maintained. Process Rooming Lists accurately and in a timely manner. Check rooming list for accuracy. Pre-block all group needs for suites or connecting rooms. Ensure all group billing, routing, master accounts, A/R accounts are set in compliance with Omni SOP's. Follow all Omni Credit Policies. Control suite inventory and specialty rooms according to suite request policy. Monitor group pickup and advise DORM if group should be re-forecasted. Report to the DORM any changes in group pickup that would affect selling strategies. Adhere to the selling strategies set by the DORM. Check Daily arrivals to ensure accurate reservations. Attend Pre-Convention Meetings, Resume Meetings, Group Pick up Meetings and Reservations Departmental meetings. Qualifications Minimum 6 months front office or reservations experience required. Experience in hotel operations in other areas (rooms, accounting, sales/marketing) of greater duration will be considered. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone. Ability to accurately and efficiently input information into computer systems. Ability to work cohesively with co-workers both within and outside of your department. Must be able to analyze situations and make concise decisions that meet and exceed the expectations of the hotel. Strong attention to detail is required to minimize reservation errors. Ability to prioritize, organize and follow up on all assigned items, including guest requests and questions. Developed computer proficiencies, OPERA experience a plus. Strong organizational skills with the ability to multi-task in a fast paced environment. Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Excellent customer service and problem solving skills. Must be able to work a variety of shifts, including weekends and holidays. Must be able to sit for extended periods of time. Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description Responsible for the preparation of cooked food items in Bob's Steak & Chop House. To follow, enforce, comply and adhere to all Bob's Steak & Chop House rules, policies, procedures, standards and recipes at all times. Responsibilities Communicate with the Chef to learn daily work tasks and their coordination, and complete daily prep list. Be knowledgeable of plate presentations and preparations of all menu items. Prepare all items on prep list following standard procedure or otherwise told by supervisor. Maintain high quality at all times. Inspect all food products for quality when working on prep list and service line. Check portion control, weights and counts prior to function. Fire all food for service and to serve on line. Maintain/check cooking times and temperatures. Follow all storage procedures when taking food out of walk-in and when returning food to walk-in. Maintain cleanliness of work area at all times. Keep walk-in, prep area and equipment up to Health Department standards at all time. Qualifications Minimum 6 months (for entry level) to 3 years (advanced) relevant culinary experience, preferably in high volume upscale restaurant. Must be familiar with batch and quantity cooking. Must have basic mathematical skills and be able to adhere to recipes. Ability to work cohesively with co-workers both within and outside of your department. Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Requires a working knowledge of sanitation standards. Eye/hand coordination needed to use all kitchen equipment. Highly motivated self starter focused on quality, organization, cleanliness and teamwork. The ability to work in a fast paced high pressure work environment while executing delegated tasks and assignments. Ability to prioritize, organize and follow up. Culinary degree and/or formal training preferred. The ability to stand/walk for long periods of time in a confined area and lift/carry/push/pull up to 40 pounds. Requires repetitive motion with both hands and occasional bending/stooping/kneeling. Be able to work a flexible schedule, including holidays, weekends, and evenings. Flexible schedule to include nights and weekends. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Dec 06, 2018
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description Responsible for the preparation of cooked food items in Bob's Steak & Chop House. To follow, enforce, comply and adhere to all Bob's Steak & Chop House rules, policies, procedures, standards and recipes at all times. Responsibilities Communicate with the Chef to learn daily work tasks and their coordination, and complete daily prep list. Be knowledgeable of plate presentations and preparations of all menu items. Prepare all items on prep list following standard procedure or otherwise told by supervisor. Maintain high quality at all times. Inspect all food products for quality when working on prep list and service line. Check portion control, weights and counts prior to function. Fire all food for service and to serve on line. Maintain/check cooking times and temperatures. Follow all storage procedures when taking food out of walk-in and when returning food to walk-in. Maintain cleanliness of work area at all times. Keep walk-in, prep area and equipment up to Health Department standards at all time. Qualifications Minimum 6 months (for entry level) to 3 years (advanced) relevant culinary experience, preferably in high volume upscale restaurant. Must be familiar with batch and quantity cooking. Must have basic mathematical skills and be able to adhere to recipes. Ability to work cohesively with co-workers both within and outside of your department. Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Requires a working knowledge of sanitation standards. Eye/hand coordination needed to use all kitchen equipment. Highly motivated self starter focused on quality, organization, cleanliness and teamwork. The ability to work in a fast paced high pressure work environment while executing delegated tasks and assignments. Ability to prioritize, organize and follow up. Culinary degree and/or formal training preferred. The ability to stand/walk for long periods of time in a confined area and lift/carry/push/pull up to 40 pounds. Requires repetitive motion with both hands and occasional bending/stooping/kneeling. Be able to work a flexible schedule, including holidays, weekends, and evenings. Flexible schedule to include nights and weekends. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description This position will ensure all guests are greeted and seated in a friendly and courteous manner at the Omni Nashville's upscale honky-tonk "Barlines" Responsibilities Greet guests when entering the restaurant with a pleasant smile and superior customer service Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest Answer phone and record reservations for large parties Control high volume outside of restaurant Monitor dining rooms for seating availability, service, safety and well being of guests Assist servers when needed Thank every guest upon departure, invite them to return, and wish them a fond farewell Qualifications Minimum 1 year experience as host in similar dining atmosphere or other relevant F&B experience Open Table knowledge preferred Stong verbal and written communication skills, with ability to handle sensitive guest situations Developed customer service skills with refined phone etiquette Professional appearance, high energy and strong organizational skills Works well with others, pro-active team player Must have current TABC certification. Move, bend, lift, carry, push, pull, and place objects weighing up to 20 pounds without assistance. Stand or walk for an extended period or for an entire work shift. Must be able to work a variety of shifts, including nights, weekends and holidays Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Dec 06, 2018
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description This position will ensure all guests are greeted and seated in a friendly and courteous manner at the Omni Nashville's upscale honky-tonk "Barlines" Responsibilities Greet guests when entering the restaurant with a pleasant smile and superior customer service Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest Answer phone and record reservations for large parties Control high volume outside of restaurant Monitor dining rooms for seating availability, service, safety and well being of guests Assist servers when needed Thank every guest upon departure, invite them to return, and wish them a fond farewell Qualifications Minimum 1 year experience as host in similar dining atmosphere or other relevant F&B experience Open Table knowledge preferred Stong verbal and written communication skills, with ability to handle sensitive guest situations Developed customer service skills with refined phone etiquette Professional appearance, high energy and strong organizational skills Works well with others, pro-active team player Must have current TABC certification. Move, bend, lift, carry, push, pull, and place objects weighing up to 20 pounds without assistance. Stand or walk for an extended period or for an entire work shift. Must be able to work a variety of shifts, including nights, weekends and holidays Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description To provide for the acquisition of food, beverage, and general purchases at maximum economics based on business activity. The Purchasing Director acts as senior liaison between individuals in the hotel and supplier representatives in the procurement of goods and services required to achieve the objectives of each department. Responsibilities Directly supervise the Purchasing staff through delegation of work tasks to achieve set objectives. Attend all Food and Beverage and related meetings such as menu tie-down, weekly forecast and Financial Services. Conduct department staff meetings to review and discuss new objectives and other concerns identified in interdepartmental meetings. Maintain close communications with Chef and Catering Department on requirements for future menu events to evaluate menus against Par Inventories in determining necessary requirements for outlets and banquet functions. Coordinate and monitor work performed by Storeroom Manager, specifically Food and Beverage requirements according to forecasted menus. Establish and maintain training tools for subordinates to achieve a better knowledge and understanding of the Purchasing process and applications such as: product familiarity, receiving and storage standards. EOM reconciliation of Food and Beverage, EOM Accounts Payable closing. Coordinate with vendor to set up site visits of their facilities to aid key personnel in Purchasing and Storerooms as a training tool to improve basic knowledge of commodities used. Counsel and make, as needed, assessment of present and/or new associate job performance to determine what specific training is required to achieve desired results. Evaluate vendor performance in compliance to Purchasing bid procedures. Monitors vendor ability to provide timely and consistent quality according to established specifications. Maintain close communications with Corporate Purchasing offices for placement and follow-up on quarterly and annual order requirements. Attend area hotel and restaurant shows and seminars to establish new vendor relations and learn of new products and ways to improve present operation. Qualifications Minimum of 2 years of Purchasing/Shipping & Receiving management experience in the hospitality industry, preferably in a luxury high volume hotel. Strong knowledge of Food and Beverage inventories and ordering required. Proven leadership skills which support an environment of employee growth and development, interdepartmental teamwork and exceptional customer service. Dynamic, enthusiastic, creative leader who thrives under pressure and is able to perform multiple functions and troubleshoot when needed. Ability to compute accurate mathematical calculations Must be service and detail oriented; possessing a friendly approachable demeanor and strong problem-solving skills, with a keen eye for detail Ability to work cohesively with co-workers both within and outside of your department Ability to think clearly, quickly and make concise decisions Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone. Computer proficiency; with developed excel skills and previous experience in Oracle, Birchstreet, Microsoft Office and Internet Explorer, with ability to easily learn our proprietary software and requisition system. ServSafe certification preferred; must have previous experience storing and handling food items. Requires frequent bending, reaching overhead and squatting. Lift, carry, and place objects weighing up to 50 lbs. Push/pull objects weighing up to 75 lbs without assistance. Be able to work a flexible schedule, including early morning hours, holidays and weekends. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com . End of Job Description #IND123
Dec 06, 2018
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description To provide for the acquisition of food, beverage, and general purchases at maximum economics based on business activity. The Purchasing Director acts as senior liaison between individuals in the hotel and supplier representatives in the procurement of goods and services required to achieve the objectives of each department. Responsibilities Directly supervise the Purchasing staff through delegation of work tasks to achieve set objectives. Attend all Food and Beverage and related meetings such as menu tie-down, weekly forecast and Financial Services. Conduct department staff meetings to review and discuss new objectives and other concerns identified in interdepartmental meetings. Maintain close communications with Chef and Catering Department on requirements for future menu events to evaluate menus against Par Inventories in determining necessary requirements for outlets and banquet functions. Coordinate and monitor work performed by Storeroom Manager, specifically Food and Beverage requirements according to forecasted menus. Establish and maintain training tools for subordinates to achieve a better knowledge and understanding of the Purchasing process and applications such as: product familiarity, receiving and storage standards. EOM reconciliation of Food and Beverage, EOM Accounts Payable closing. Coordinate with vendor to set up site visits of their facilities to aid key personnel in Purchasing and Storerooms as a training tool to improve basic knowledge of commodities used. Counsel and make, as needed, assessment of present and/or new associate job performance to determine what specific training is required to achieve desired results. Evaluate vendor performance in compliance to Purchasing bid procedures. Monitors vendor ability to provide timely and consistent quality according to established specifications. Maintain close communications with Corporate Purchasing offices for placement and follow-up on quarterly and annual order requirements. Attend area hotel and restaurant shows and seminars to establish new vendor relations and learn of new products and ways to improve present operation. Qualifications Minimum of 2 years of Purchasing/Shipping & Receiving management experience in the hospitality industry, preferably in a luxury high volume hotel. Strong knowledge of Food and Beverage inventories and ordering required. Proven leadership skills which support an environment of employee growth and development, interdepartmental teamwork and exceptional customer service. Dynamic, enthusiastic, creative leader who thrives under pressure and is able to perform multiple functions and troubleshoot when needed. Ability to compute accurate mathematical calculations Must be service and detail oriented; possessing a friendly approachable demeanor and strong problem-solving skills, with a keen eye for detail Ability to work cohesively with co-workers both within and outside of your department Ability to think clearly, quickly and make concise decisions Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone. Computer proficiency; with developed excel skills and previous experience in Oracle, Birchstreet, Microsoft Office and Internet Explorer, with ability to easily learn our proprietary software and requisition system. ServSafe certification preferred; must have previous experience storing and handling food items. Requires frequent bending, reaching overhead and squatting. Lift, carry, and place objects weighing up to 50 lbs. Push/pull objects weighing up to 75 lbs without assistance. Be able to work a flexible schedule, including early morning hours, holidays and weekends. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com . End of Job Description #IND123
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description To maintain the highest standards possible for the guest by insuring quick, efficient, and professional Food Runner / DRA services. Responsibilities Must have complete knowledge of service times and menu. Must have complete knowledge of floor plan, table numbers, and seat numbers. Responsible for verifying complete order on ticket to food on cold line and hot line. Deliver food to correct tables according to ticket, floor plan, and seat numbers. Always inquire if additional service is needed from guests upon delivery and inform server or manager. Responsible for set-up of expo line with items specified in side work. Must consult with supervisor on any food delivery difficulty. Must minimize breakage. Attend all designated staff meetings and training sessions. Set up and breakdown of breakfast buffet according to time allotted. Maintenance and replenishment of breakfast buffet items. Ensure items are full at all times, clean and presentable. Securing all breakfast vehicles such as platters, butter dishes, bread knives as directed by manager or posted in side work. Placing and receiving warehouse order daily and ensuring proper par levels of product Ensuring all products is within date and using the FIFO method of storage. Exposure to extreme temperatures. Exterior of Hotel with exposure to weather conditions. Exposure to Food and Beverage hazardous cleaning chemicals. Exposure to food items and beverages. Qualifications Minimum 1 year food runner experience or DRA experience preferred. Other relevant hotel/food & beverage experience will be considered. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers. Must be able to work a variety of shifts, including weekends and holidays Maintain a professional business appearance, attitude, and performance Must be Food Handler and TABC certified. Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Stand or walk for an extended period or for an entire work shift in an indoor/outdoor environments Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Dec 05, 2018
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description To maintain the highest standards possible for the guest by insuring quick, efficient, and professional Food Runner / DRA services. Responsibilities Must have complete knowledge of service times and menu. Must have complete knowledge of floor plan, table numbers, and seat numbers. Responsible for verifying complete order on ticket to food on cold line and hot line. Deliver food to correct tables according to ticket, floor plan, and seat numbers. Always inquire if additional service is needed from guests upon delivery and inform server or manager. Responsible for set-up of expo line with items specified in side work. Must consult with supervisor on any food delivery difficulty. Must minimize breakage. Attend all designated staff meetings and training sessions. Set up and breakdown of breakfast buffet according to time allotted. Maintenance and replenishment of breakfast buffet items. Ensure items are full at all times, clean and presentable. Securing all breakfast vehicles such as platters, butter dishes, bread knives as directed by manager or posted in side work. Placing and receiving warehouse order daily and ensuring proper par levels of product Ensuring all products is within date and using the FIFO method of storage. Exposure to extreme temperatures. Exterior of Hotel with exposure to weather conditions. Exposure to Food and Beverage hazardous cleaning chemicals. Exposure to food items and beverages. Qualifications Minimum 1 year food runner experience or DRA experience preferred. Other relevant hotel/food & beverage experience will be considered. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers. Must be able to work a variety of shifts, including weekends and holidays Maintain a professional business appearance, attitude, and performance Must be Food Handler and TABC certified. Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Stand or walk for an extended period or for an entire work shift in an indoor/outdoor environments Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description To ensure all guests are greeted and seated in a friendly and courteous manner using appropriate procedures, in accordance with Omni Standards. Responsibilities Answer phone calls. Seating guests. Control heavy volume at Restaurant entrance. Knowledge of hotel property. Inform the guest about buffets. Attend to and anticipate guests' needs. Familiarization with menu. Greeting guests. Knowledge of daily specials. Qualifications Minimum 1 year experience hosting in a high volume restaurant. Combinations of experience in customer service and food/beverage may be considered. Open Table knowledge preferred. Previous cash handling experience. Ability to clearly and pleasantly communicate in English with guests, management and co-workers, with the ability to answer guest questions and describe menu items. Developed customer service skills with refined phone etiquette. Professional appearance, high energy and the ability to naturally engage with guests. Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Ability to work cohesively with co-workers both within and outside of your department. Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment. Must be TABC certified. Move, lift, carry, push, pull, and place objects weighing up to 20 pounds without assistance. Requires frequent bending, reaching overhead and twisting. Stand or walk for an extended period or for an entire work shift. Must be able to work a variety of shifts, including weekends and holidays. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Dec 05, 2018
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description To ensure all guests are greeted and seated in a friendly and courteous manner using appropriate procedures, in accordance with Omni Standards. Responsibilities Answer phone calls. Seating guests. Control heavy volume at Restaurant entrance. Knowledge of hotel property. Inform the guest about buffets. Attend to and anticipate guests' needs. Familiarization with menu. Greeting guests. Knowledge of daily specials. Qualifications Minimum 1 year experience hosting in a high volume restaurant. Combinations of experience in customer service and food/beverage may be considered. Open Table knowledge preferred. Previous cash handling experience. Ability to clearly and pleasantly communicate in English with guests, management and co-workers, with the ability to answer guest questions and describe menu items. Developed customer service skills with refined phone etiquette. Professional appearance, high energy and the ability to naturally engage with guests. Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Ability to work cohesively with co-workers both within and outside of your department. Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment. Must be TABC certified. Move, lift, carry, push, pull, and place objects weighing up to 20 pounds without assistance. Requires frequent bending, reaching overhead and twisting. Stand or walk for an extended period or for an entire work shift. Must be able to work a variety of shifts, including weekends and holidays. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description To ensure all the equipment and food required for the function(s) are available to the waiters at the appropriate time and to wash and clean all cookware from kitchen production on areas in accordance to Omni standards. Responsibilities Knowledge of dishwasher presentation; how to set up, how to clean, chemicals and temperature setting of dishwasher. Clean pots, pans and all other cookware utensils. All cookware and utensils will be completely cleaned and sanitized. Keep kitchen floor clean and wash area free of food residue or any other debris. Knowledge of floor maintenance, equipment used and good knowledge of chemical safety & usage. Knowledge of dumpster procedures and card board. Waste removal and safe lifting practices associated with waste removal. Completes other duties as assigned. Qualifications Previous stewarding experience preferred (hotel preferred, although other environmental services positions will be considered). Strong attention to detail, sense of urgency. Ability to work and perform effectively in a fast paced role. Must be able to work around a variety of chemicals and be able to respond to hazardous situations Good communication, time management, follow-through and customer services skills are required. Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting. Lift, carry, and place objects weighing up to 30 lbs without assistance and a minimum of 100 lbs with assistance. Push/pull objects weighing up to 75 lbs without assistance. Must be able to work PM schedule, specifically weekends and holidays. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Dec 04, 2018
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description To ensure all the equipment and food required for the function(s) are available to the waiters at the appropriate time and to wash and clean all cookware from kitchen production on areas in accordance to Omni standards. Responsibilities Knowledge of dishwasher presentation; how to set up, how to clean, chemicals and temperature setting of dishwasher. Clean pots, pans and all other cookware utensils. All cookware and utensils will be completely cleaned and sanitized. Keep kitchen floor clean and wash area free of food residue or any other debris. Knowledge of floor maintenance, equipment used and good knowledge of chemical safety & usage. Knowledge of dumpster procedures and card board. Waste removal and safe lifting practices associated with waste removal. Completes other duties as assigned. Qualifications Previous stewarding experience preferred (hotel preferred, although other environmental services positions will be considered). Strong attention to detail, sense of urgency. Ability to work and perform effectively in a fast paced role. Must be able to work around a variety of chemicals and be able to respond to hazardous situations Good communication, time management, follow-through and customer services skills are required. Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting. Lift, carry, and place objects weighing up to 30 lbs without assistance and a minimum of 100 lbs with assistance. Push/pull objects weighing up to 75 lbs without assistance. Must be able to work PM schedule, specifically weekends and holidays. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description This position ensures that all hotel guest, associates and hotel property are maintained in a safe and secure environment. Responsibilities Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets. Answer house calls to assist both guests and associates with respect to safety, security and hotel operations. Initiate and follow-up with all investigations of crimes committed against property and persons. Assist sick/injured guests or associates ensuring all documentation, reporting and witness statements have been completed within a timely manner. Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with guests, visitors and employees, documenting all contacts. Maintain accurate records while performing basic duties including, but not limited to, camera monitoring, shift activity log, codebook and employee/guest interactions. Monitor/distribute visitor and vender access to the property by distributing visitor badges. Perform frequent bag checks for associates leaving the property. Escort and interact with special guests that need privacy when entering/exiting the hotel through heart of the house areas. Maintain confidentiality when dealing with sensitive guest or associate issues. Assist supervisor or director in checking alarm systems, safety and fire alarm systems and closely monitoring security of building doors, service areas, delivery areas and grounds. Assist hotel management in emergency situations by knowing all hotel safety procedures and leading/directing guests and associates to safety. Assist with supervision of pool area, being able to work in all weather conditions, indoors and outdoors. Perform other duties as assigned by LP and Rooms Division Management. Qualifications Minimum one year security/loss prevention experience and/or customer services role with consistent guest interaction and guest resolution responsibilities. Must be First Aid and CPR certified and/or willingness to receive such training. Must present registration as unarmed security guard/officer with the state of TN within 45 days of hire. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers. This includes via email, telephone and two way radio. Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Ability to work cohesively with co-workers both within and outside of your department. Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment. Excellent customer service, service recovery and problem solving skills. Ability to accurately and efficiently input information into computer systems (intermediate computer skills with proficiency in Internet Explorer and Microsoft Office). Must be able to reach various areas of the hotel at a rapid pace if necessary. Strong verbal and written communication skills, with the ability to complete incident reports and participate in investigations. Maintain confidentiality and exercise sound judgment when handling sensitive matters. Must be able to work a variety of shifts, including weekends and holidays. Must be able to work indoors/outdoors in extreme temperatures assisting with supervision of pool activity as assigned. Move, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance. Requires bending, reaching overhear, kneeling and use of stairs. Stand, walk or sit for an extended period or for an entire work shift. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Dec 01, 2018
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description This position ensures that all hotel guest, associates and hotel property are maintained in a safe and secure environment. Responsibilities Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets. Answer house calls to assist both guests and associates with respect to safety, security and hotel operations. Initiate and follow-up with all investigations of crimes committed against property and persons. Assist sick/injured guests or associates ensuring all documentation, reporting and witness statements have been completed within a timely manner. Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with guests, visitors and employees, documenting all contacts. Maintain accurate records while performing basic duties including, but not limited to, camera monitoring, shift activity log, codebook and employee/guest interactions. Monitor/distribute visitor and vender access to the property by distributing visitor badges. Perform frequent bag checks for associates leaving the property. Escort and interact with special guests that need privacy when entering/exiting the hotel through heart of the house areas. Maintain confidentiality when dealing with sensitive guest or associate issues. Assist supervisor or director in checking alarm systems, safety and fire alarm systems and closely monitoring security of building doors, service areas, delivery areas and grounds. Assist hotel management in emergency situations by knowing all hotel safety procedures and leading/directing guests and associates to safety. Assist with supervision of pool area, being able to work in all weather conditions, indoors and outdoors. Perform other duties as assigned by LP and Rooms Division Management. Qualifications Minimum one year security/loss prevention experience and/or customer services role with consistent guest interaction and guest resolution responsibilities. Must be First Aid and CPR certified and/or willingness to receive such training. Must present registration as unarmed security guard/officer with the state of TN within 45 days of hire. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers. This includes via email, telephone and two way radio. Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Ability to work cohesively with co-workers both within and outside of your department. Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment. Excellent customer service, service recovery and problem solving skills. Ability to accurately and efficiently input information into computer systems (intermediate computer skills with proficiency in Internet Explorer and Microsoft Office). Must be able to reach various areas of the hotel at a rapid pace if necessary. Strong verbal and written communication skills, with the ability to complete incident reports and participate in investigations. Maintain confidentiality and exercise sound judgment when handling sensitive matters. Must be able to work a variety of shifts, including weekends and holidays. Must be able to work indoors/outdoors in extreme temperatures assisting with supervision of pool activity as assigned. Move, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance. Requires bending, reaching overhear, kneeling and use of stairs. Stand, walk or sit for an extended period or for an entire work shift. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description To maintain daily role/function of the food, beverage and general storerooms. Responsibilities Responsible for proper receiving, storing and issuing of all food and beverage products in the food, beverage and general storerooms under the guidance of the storeroom manager. Inspect and unpack all merchandise received, and stocks/stores it. Assists storeroom manager in keeping the storeroom properly organized by sorting by group as stated by the storeroom manager. Assists in pricing and dating with a "pricing gun" all groceries and canned goods; also being aware of the importance of the first in/first out (F.I.F.O.) rotation. Strictly adheres to the operating hours of the storerooms. Assist storeroom manager in filling General Storeroom requisitions. Assist in end-of-month inventories. Keep all unauthorized persons "off premises"; check requisitions for proper authorization. Assists storeroom manager in the inspection of the refrigeration units and brings to his attention any deviation from the set temperatures as well as any deterioration of the quality of the perishables (record temperature on a daily log). Responsible for the cleaning of all storerooms. To follow/adhere to Omni Hotels operating procedures and local health regulations. Start a list for out of stocks/goods not received "items" so that follow-up can be made. Verify that no requisitions are left open (all requisitions should be completed and closed out). Check and lock all coolers/storeroom doors before departure at end-of-day. Qualifications Experience in purchasing/receiving and/or previous hotel experience preferred. Highly motivated self-starter focused on quality, organization, cleanliness and teamwork. The ability to work in a fast paced, high pressure work environment while executing delegated tasks/assignments and while working as a team player. Ability to clearly and pleasantly communicate both verbally and in writing in English with management and co-workers, both in person and by telephone. Ability to accurately and efficiently input information into computer systems. Ability to work cohesively with co-workers both within and outside of your department. Must be service oriented and possess a friendly approachable demeanor. Ability to read requisitions and complete orders as requested. Requires frequent bending, reaching overhead and squatting. Lift, carry, and place objects weighing up to 50 lbs without assistance and 100 lbs with assistance. Push/pull objects weighing up to 75 lbs without assistance. Be able to work a flexible schedule, including early morning hours, holidays and weekends. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Nov 30, 2018
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description To maintain daily role/function of the food, beverage and general storerooms. Responsibilities Responsible for proper receiving, storing and issuing of all food and beverage products in the food, beverage and general storerooms under the guidance of the storeroom manager. Inspect and unpack all merchandise received, and stocks/stores it. Assists storeroom manager in keeping the storeroom properly organized by sorting by group as stated by the storeroom manager. Assists in pricing and dating with a "pricing gun" all groceries and canned goods; also being aware of the importance of the first in/first out (F.I.F.O.) rotation. Strictly adheres to the operating hours of the storerooms. Assist storeroom manager in filling General Storeroom requisitions. Assist in end-of-month inventories. Keep all unauthorized persons "off premises"; check requisitions for proper authorization. Assists storeroom manager in the inspection of the refrigeration units and brings to his attention any deviation from the set temperatures as well as any deterioration of the quality of the perishables (record temperature on a daily log). Responsible for the cleaning of all storerooms. To follow/adhere to Omni Hotels operating procedures and local health regulations. Start a list for out of stocks/goods not received "items" so that follow-up can be made. Verify that no requisitions are left open (all requisitions should be completed and closed out). Check and lock all coolers/storeroom doors before departure at end-of-day. Qualifications Experience in purchasing/receiving and/or previous hotel experience preferred. Highly motivated self-starter focused on quality, organization, cleanliness and teamwork. The ability to work in a fast paced, high pressure work environment while executing delegated tasks/assignments and while working as a team player. Ability to clearly and pleasantly communicate both verbally and in writing in English with management and co-workers, both in person and by telephone. Ability to accurately and efficiently input information into computer systems. Ability to work cohesively with co-workers both within and outside of your department. Must be service oriented and possess a friendly approachable demeanor. Ability to read requisitions and complete orders as requested. Requires frequent bending, reaching overhead and squatting. Lift, carry, and place objects weighing up to 50 lbs without assistance and 100 lbs with assistance. Push/pull objects weighing up to 75 lbs without assistance. Be able to work a flexible schedule, including early morning hours, holidays and weekends. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description This position will ensure all guests are greeted and seated in a friendly and courteous manner. Responsibilities Greet guests when entering the restaurant with a pleasant smile and superior customer service. Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest. Answer phone and record reservations for large parties. Control high volume outside of restaurant. Monitor dining rooms for seating availability, service, safety and well being of guests. Assist servers when needed. Thank every guest upon departure, invite them to return, and wish them a fond farewell. Qualifications Minimum 1 year experience hosting in a high volume restaurant required. Combinations of experience in customer service and food/beverage may be considered. Open Table knowledge preferred. Previous cash handling experience. Ability to clearly and pleasantly communicate in English with guests, management and co-workers, with the ability to answer guest questions and describe menu items. Developed customer service skills with refined phone etiquette. Professional appearance, high energy and the ability to naturally engage with guests. Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Ability to work cohesively with co-workers both within and outside of your department. Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment. Move, lift, carry, push, pull, and place objects weighing up to 20 pounds without assistance. Requires frequent bending, reaching overhead and twisting. Stand or walk for an extended period or for an entire work shift. Must be able to work a variety of shifts, including weekends and holidays. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Nov 30, 2018
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description This position will ensure all guests are greeted and seated in a friendly and courteous manner. Responsibilities Greet guests when entering the restaurant with a pleasant smile and superior customer service. Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest. Answer phone and record reservations for large parties. Control high volume outside of restaurant. Monitor dining rooms for seating availability, service, safety and well being of guests. Assist servers when needed. Thank every guest upon departure, invite them to return, and wish them a fond farewell. Qualifications Minimum 1 year experience hosting in a high volume restaurant required. Combinations of experience in customer service and food/beverage may be considered. Open Table knowledge preferred. Previous cash handling experience. Ability to clearly and pleasantly communicate in English with guests, management and co-workers, with the ability to answer guest questions and describe menu items. Developed customer service skills with refined phone etiquette. Professional appearance, high energy and the ability to naturally engage with guests. Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Ability to work cohesively with co-workers both within and outside of your department. Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment. Move, lift, carry, push, pull, and place objects weighing up to 20 pounds without assistance. Requires frequent bending, reaching overhead and twisting. Stand or walk for an extended period or for an entire work shift. Must be able to work a variety of shifts, including weekends and holidays. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description This position serves as a supervisory position overseeing the Bellpersons, Concierges, and Drivers. Additionally, they are responsible for warmly greeting guests, answering questions, or giving directions to happenings or locations within the hotel, explaining hotel and convention center facilities, and assisting with information about the local area. Responsibilities Meet the demands of a fast-paced environment by using good judgment and the ability to multi-task be an ambassador for the hotel. Practice teamwork, create a positive work environment, greet fellow employees and thank them when they lend assistance. Facilitate bag handling for guests by dispatching bell persons efficiently. Anticipate guests needs, respond promptly and acknowledge all guests, no matter how busy or time of day. Maintain positive guest relations at all times. Be familiar with all systems and equipments as related to Guest Services (Opera, GoConcierge, Synergy, SALTO, Two-Way Radio Dispatch, ISD Firepanel). Handle calls from guests, write requests for service on service call cards, prompt response with a time stamp and place them in rotation for the next available bell person to assist. Follow-up with guest complaints to ensure that any problems are resolved by adhering to the service recovery process. Assist guest calls and dispatch bellmen to handle guest luggage for check in or check out. Be pleasant, smile and greet all guests, using surnames when obtained. Maintain Four Diamond standard of guest service. Be familiar with parking validation procedures. Be actively engaged with our guests. Identify the needs of our guests and meet these needs, aiming to exceed expectations at every opportunity. Utilize bell carts effectively and with caution. Be familiar with local attractions and businesses. Be sure to recommend on-site venues first. Be familiar with all hotel amenities (to include Wireless Internet, Select Guest Program, GHA, Laundry Services, and Omni Kids Program). Be familiar with all hotel facilities (F&B Outlets, Business Center, Fitness Center, Outdoor Pool, Meeting Space & Parking Garage). Be familiar with the inter-relationship between the different departments (to include Ideal Services, Guest Services, Housekeeping, F&B Outlets, Banquets, Sales, Engineering and Purchasing). Assist in making reservations for restaurants and limousines for our guests; assist in airline ticket requests and taxi/shuttle scheduling as needed. Attend all designated staff meetings and training sessions. Understand the importance of our Medallia scores. Proper phone etiquette; answering the phone with a smile in your voice. Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications. Deliver personalized, memorable guest experiences by utilizing the Power of One. Perform other duties & special projects as assigned by the management team. Proper phone etiquette; answering the phone with a smile in your voice. Qualifications Previous luxury hotel experience in front office or guest services required. Experience in a community organization or like role in which candidate has represented the city and/or explained its attractions will suffice in place of hotel experience. Provide information including hotel information, local area information and activities to guests Understand basic Front Office procedures to be able to assist guests with questions or concerns Be available to provide directional assistance to conference attendees/ guests between meetings and function breaks Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone Ability to accurately and efficiently input information into computer systems, OPERA experience a plus Ability to work well under pressure, dealing with many guest requests/questions within a short period of time Strong organizational skills with the ability to prioritize and multi-task in a fast paced environment. Ability to handle stressful situations, while maintaining a calm and welcoming demeanor Must be able to work a flexible schedule and willingness to work nights, weekends, and holidays. Ability to stand for the entire scheduled shift, will assist with lifting, moving, pushing, pulling objects up to 30 lbs Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Nov 28, 2018
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description This position serves as a supervisory position overseeing the Bellpersons, Concierges, and Drivers. Additionally, they are responsible for warmly greeting guests, answering questions, or giving directions to happenings or locations within the hotel, explaining hotel and convention center facilities, and assisting with information about the local area. Responsibilities Meet the demands of a fast-paced environment by using good judgment and the ability to multi-task be an ambassador for the hotel. Practice teamwork, create a positive work environment, greet fellow employees and thank them when they lend assistance. Facilitate bag handling for guests by dispatching bell persons efficiently. Anticipate guests needs, respond promptly and acknowledge all guests, no matter how busy or time of day. Maintain positive guest relations at all times. Be familiar with all systems and equipments as related to Guest Services (Opera, GoConcierge, Synergy, SALTO, Two-Way Radio Dispatch, ISD Firepanel). Handle calls from guests, write requests for service on service call cards, prompt response with a time stamp and place them in rotation for the next available bell person to assist. Follow-up with guest complaints to ensure that any problems are resolved by adhering to the service recovery process. Assist guest calls and dispatch bellmen to handle guest luggage for check in or check out. Be pleasant, smile and greet all guests, using surnames when obtained. Maintain Four Diamond standard of guest service. Be familiar with parking validation procedures. Be actively engaged with our guests. Identify the needs of our guests and meet these needs, aiming to exceed expectations at every opportunity. Utilize bell carts effectively and with caution. Be familiar with local attractions and businesses. Be sure to recommend on-site venues first. Be familiar with all hotel amenities (to include Wireless Internet, Select Guest Program, GHA, Laundry Services, and Omni Kids Program). Be familiar with all hotel facilities (F&B Outlets, Business Center, Fitness Center, Outdoor Pool, Meeting Space & Parking Garage). Be familiar with the inter-relationship between the different departments (to include Ideal Services, Guest Services, Housekeeping, F&B Outlets, Banquets, Sales, Engineering and Purchasing). Assist in making reservations for restaurants and limousines for our guests; assist in airline ticket requests and taxi/shuttle scheduling as needed. Attend all designated staff meetings and training sessions. Understand the importance of our Medallia scores. Proper phone etiquette; answering the phone with a smile in your voice. Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications. Deliver personalized, memorable guest experiences by utilizing the Power of One. Perform other duties & special projects as assigned by the management team. Proper phone etiquette; answering the phone with a smile in your voice. Qualifications Previous luxury hotel experience in front office or guest services required. Experience in a community organization or like role in which candidate has represented the city and/or explained its attractions will suffice in place of hotel experience. Provide information including hotel information, local area information and activities to guests Understand basic Front Office procedures to be able to assist guests with questions or concerns Be available to provide directional assistance to conference attendees/ guests between meetings and function breaks Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone Ability to accurately and efficiently input information into computer systems, OPERA experience a plus Ability to work well under pressure, dealing with many guest requests/questions within a short period of time Strong organizational skills with the ability to prioritize and multi-task in a fast paced environment. Ability to handle stressful situations, while maintaining a calm and welcoming demeanor Must be able to work a flexible schedule and willingness to work nights, weekends, and holidays. Ability to stand for the entire scheduled shift, will assist with lifting, moving, pushing, pulling objects up to 30 lbs Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description *Experienced Housekeeper? It pays to be one at Omni! Hourly rate of pay is based on years of Housekeeping Experience* **Earn up to $13 per hour!** To service vacant or occupied guest rooms in accordance with Omni Standards. Responsibilities Respond to all guest requests appropriately. Complete full service for assigned number of rooms within allotted time, 16-18 rooms per day. Keep the supply cart neat and organized at all times. Supply cart is kept in guest room with the door shut while room is being serviced. Room Attendant sign must be placed on outside of guest door while room is being serviced. Door stopper must be used when ever guest door is open. Check all equipment prior to and after its use to ensure that it is in good working order Remove room service tables and trays from guest rooms Abide by the Lost and Found procedures to ensure safe return of guest belongings When you need your dirty linen picked up by your Houseperson call Housekeeping Coordinator. All guest rooms must be punched into the phone before and after cleaning. Maintain guest hallways neat and free of linen at all times. Knowledge of hotel, facilities and events. All VIP rooms take priority and should be cleaned first To ensure hotel, guest and associates are maintained in a safe and secure environment. Qualifications Environmental services experience preferred, preferably in hotel housekeeping. Basic English skills are required (must be able to answer basic questions about services and amenities, give directions to guests). Candidates must be able to multi-task in a busy environment, follow through on guest and manager requests, and work as a team player. Must be detail oriented, possessing a friendly, approachable demeanor and high standard for cleanliness and organization. Ability to stand, bend and do repetitive movements for long periods of time. Ability to frequently bend, squat, and reach overhead. Ability to lift up to 20-25 pounds intermittently, and occasionally 50 pounds. Ability to push and pull fully stocked housekeeping supply cart. Must be able to work a flexible schedule, including evenings, weekends and holidays. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Nov 28, 2018
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description *Experienced Housekeeper? It pays to be one at Omni! Hourly rate of pay is based on years of Housekeeping Experience* **Earn up to $13 per hour!** To service vacant or occupied guest rooms in accordance with Omni Standards. Responsibilities Respond to all guest requests appropriately. Complete full service for assigned number of rooms within allotted time, 16-18 rooms per day. Keep the supply cart neat and organized at all times. Supply cart is kept in guest room with the door shut while room is being serviced. Room Attendant sign must be placed on outside of guest door while room is being serviced. Door stopper must be used when ever guest door is open. Check all equipment prior to and after its use to ensure that it is in good working order Remove room service tables and trays from guest rooms Abide by the Lost and Found procedures to ensure safe return of guest belongings When you need your dirty linen picked up by your Houseperson call Housekeeping Coordinator. All guest rooms must be punched into the phone before and after cleaning. Maintain guest hallways neat and free of linen at all times. Knowledge of hotel, facilities and events. All VIP rooms take priority and should be cleaned first To ensure hotel, guest and associates are maintained in a safe and secure environment. Qualifications Environmental services experience preferred, preferably in hotel housekeeping. Basic English skills are required (must be able to answer basic questions about services and amenities, give directions to guests). Candidates must be able to multi-task in a busy environment, follow through on guest and manager requests, and work as a team player. Must be detail oriented, possessing a friendly, approachable demeanor and high standard for cleanliness and organization. Ability to stand, bend and do repetitive movements for long periods of time. Ability to frequently bend, squat, and reach overhead. Ability to lift up to 20-25 pounds intermittently, and occasionally 50 pounds. Ability to push and pull fully stocked housekeeping supply cart. Must be able to work a flexible schedule, including evenings, weekends and holidays. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description The role of the Housekeeping Supervisor is to ensure that the cleaning and servicing of guestrooms, public areas, back of house and landings meet Omni four star/four diamond standards. Responsibilities Inspect the cleaning and servicing of guestrooms and public areas Assign special projects as directed by the Director of Housekeeping. Report any needed repairs or discrepancies of guest rooms. Ensure that all Guest Room Attendants have appropriate supplies and linens. Assist in the cleaning of guest rooms when necessary. Assist in processing AM and PM room status reports. Ensure that the Guest Room Attendant's linen cart is neat and well organized. Ensure that linen closets on guest room floors are completely stocked. Maintain supply cage stock, neat and clean at all times. Must have all guest rooms punched in via the phone after completion. Ensure VIP rooms are inspected ASAP. Ensure check out/vacated rooms are a priority. Knowledge of hotel, facilities and events. To ensure hotel, guest and associates are maintained in a safe and secure environment. Qualifications Previous housekeeping and/or other relevant hotel experience required. Able to maintain 4-Diamond level cleanliness standards. Able to work with management on special projects. Able to set priorities for your section and provide feedback to others that enhances performance. Strong attention to detail, sense of urgency. Ability to work and perform effectively in a fast paced role. Maintain a professional business appearance, attitude, and performance Must be able to work a variety of shifts, including weekends and holidays Move, bend, lift, carry, push, pull, and place objects weighing up to 75 pounds without assistance. Stand or walk for an extended period or for an entire work shift. Requires repetitive motion. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Nov 28, 2018
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description The role of the Housekeeping Supervisor is to ensure that the cleaning and servicing of guestrooms, public areas, back of house and landings meet Omni four star/four diamond standards. Responsibilities Inspect the cleaning and servicing of guestrooms and public areas Assign special projects as directed by the Director of Housekeeping. Report any needed repairs or discrepancies of guest rooms. Ensure that all Guest Room Attendants have appropriate supplies and linens. Assist in the cleaning of guest rooms when necessary. Assist in processing AM and PM room status reports. Ensure that the Guest Room Attendant's linen cart is neat and well organized. Ensure that linen closets on guest room floors are completely stocked. Maintain supply cage stock, neat and clean at all times. Must have all guest rooms punched in via the phone after completion. Ensure VIP rooms are inspected ASAP. Ensure check out/vacated rooms are a priority. Knowledge of hotel, facilities and events. To ensure hotel, guest and associates are maintained in a safe and secure environment. Qualifications Previous housekeeping and/or other relevant hotel experience required. Able to maintain 4-Diamond level cleanliness standards. Able to work with management on special projects. Able to set priorities for your section and provide feedback to others that enhances performance. Strong attention to detail, sense of urgency. Ability to work and perform effectively in a fast paced role. Maintain a professional business appearance, attitude, and performance Must be able to work a variety of shifts, including weekends and holidays Move, bend, lift, carry, push, pull, and place objects weighing up to 75 pounds without assistance. Stand or walk for an extended period or for an entire work shift. Requires repetitive motion. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description To wait on tables promptly, courteously and to serve the guest in any way possible. Responsibilities Knowledge of dining room service. Must have full familiarity with menus. Must have full knowledge of beverage offerings. Station set-up and break-down. Complete all other side work duties as assigned. To polish and clean the water glasses in his/her assigned station before opening hours. Perform any other duties as assigned by the restaurant manager. Service to guests according to OMNI Moments of Service Standards. Be pleasant, smile and greet all guests, using surnames when obtained. Qualifications Minimum 1 year upscale dining serving experience; hotel experience preferred. Developed knowledge of wine, spirits, and beer with experience selling and presenting wine. Previous cash handling experience required. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers. Ability to accurately and efficiently input information into MICROS. Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Ability to work cohesively with co-workers both within and outside of your department. Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment. Excellent customer service, service recovery and problem solving skills. Must be TABC certified. Must be able to work a variety of shifts, including weekends and holidays. Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Requires frequent bending, reaching overhead, and twisting. Must be able to stand or walk for an extended period or for an entire work shift. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Nov 21, 2018
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description To wait on tables promptly, courteously and to serve the guest in any way possible. Responsibilities Knowledge of dining room service. Must have full familiarity with menus. Must have full knowledge of beverage offerings. Station set-up and break-down. Complete all other side work duties as assigned. To polish and clean the water glasses in his/her assigned station before opening hours. Perform any other duties as assigned by the restaurant manager. Service to guests according to OMNI Moments of Service Standards. Be pleasant, smile and greet all guests, using surnames when obtained. Qualifications Minimum 1 year upscale dining serving experience; hotel experience preferred. Developed knowledge of wine, spirits, and beer with experience selling and presenting wine. Previous cash handling experience required. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers. Ability to accurately and efficiently input information into MICROS. Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Ability to work cohesively with co-workers both within and outside of your department. Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment. Excellent customer service, service recovery and problem solving skills. Must be TABC certified. Must be able to work a variety of shifts, including weekends and holidays. Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Requires frequent bending, reaching overhead, and twisting. Must be able to stand or walk for an extended period or for an entire work shift. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description This position will ensure all guests are greeted and seated in a friendly and courteous manner at the Omni Nashville's upscale honky-tonk "Barlines" Responsibilities Greet guests when entering the restaurant with a pleasant smile and superior customer service Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest Answer phone and record reservations for large parties Control high volume outside of restaurant Monitor dining rooms for seating availability, service, safety and well being of guests Assist servers when needed Thank every guest upon departure, invite them to return, and wish them a fond farewell Qualifications Minimum 1 year experience as host in similar dining atmosphere or other relevant F&B experience Open Table knowledge preferred Stong verbal and written communication skills, with ability to handle sensitive guest situations Developed customer service skills with refined phone etiquette Professional appearance, high energy and strong organizational skills Works well with others, pro-active team player Must have current TABC certification. Move, bend, lift, carry, push, pull, and place objects weighing up to 20 pounds without assistance. Stand or walk for an extended period or for an entire work shift. Must be able to work a variety of shifts, including nights, weekends and holidays Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Nov 17, 2018
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description This position will ensure all guests are greeted and seated in a friendly and courteous manner at the Omni Nashville's upscale honky-tonk "Barlines" Responsibilities Greet guests when entering the restaurant with a pleasant smile and superior customer service Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest Answer phone and record reservations for large parties Control high volume outside of restaurant Monitor dining rooms for seating availability, service, safety and well being of guests Assist servers when needed Thank every guest upon departure, invite them to return, and wish them a fond farewell Qualifications Minimum 1 year experience as host in similar dining atmosphere or other relevant F&B experience Open Table knowledge preferred Stong verbal and written communication skills, with ability to handle sensitive guest situations Developed customer service skills with refined phone etiquette Professional appearance, high energy and strong organizational skills Works well with others, pro-active team player Must have current TABC certification. Move, bend, lift, carry, push, pull, and place objects weighing up to 20 pounds without assistance. Stand or walk for an extended period or for an entire work shift. Must be able to work a variety of shifts, including nights, weekends and holidays Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description To make sure all Housekeeping and Food & Beverage linen is processed to meet the expectations of Omni standards. Responsibilities Sorting linen Operating dryers. Must be able to program dryers. Operating sheet folder. Understand the programming of the Ironer. Operating towel folder. Shaking out all linen that needs to be done. Work chute area when needed. Completes other duties as assigned. Clean area and blow down all machines. Clean all dryers at least 2 times a shift. Must be able to push and pull Linen carts. Deliver clean linen to the proper linen closets by item and record deliveries. Participate in Monthly linen inventories. To ensure hotel, guest and associates are maintained in a safe and secure environment. To be able to process table linen. Able to use towel machine and ironer. Count and stock linen shelves. Must be able to function in a team atmosphere. Must follow all company guide lines. Must be willing to work extra hours/shifts to insure that all customer needs are met daily. Qualifications Ability to clearly and pleasantly communicate in English with guests, management and co-workers, both in person and by radio. Previous environmental services or hotel experience preferred. Able to work with Management on special projects. Able to work in a fast paced environment. Must be able to stand for extended periods of time up to the entire shift. Requires repetitive motion. Must be able to lift up to 50 pounds on a regular basis. Must be able to push and pull carts up to 250 pounds often throughout the shift. Must be able to bend, stoop, squat and stretch on a regular basis. Must be able to understand and follow directions in the spoken language of the work area. Must be able to travel to various areas of the hotel to pick/deliver linen items in allotted time provided. Able to utilize commercial laundry equipment effectively. Must be able to work a variety of shifts, including weekends and holidays. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Nov 17, 2018
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description To make sure all Housekeeping and Food & Beverage linen is processed to meet the expectations of Omni standards. Responsibilities Sorting linen Operating dryers. Must be able to program dryers. Operating sheet folder. Understand the programming of the Ironer. Operating towel folder. Shaking out all linen that needs to be done. Work chute area when needed. Completes other duties as assigned. Clean area and blow down all machines. Clean all dryers at least 2 times a shift. Must be able to push and pull Linen carts. Deliver clean linen to the proper linen closets by item and record deliveries. Participate in Monthly linen inventories. To ensure hotel, guest and associates are maintained in a safe and secure environment. To be able to process table linen. Able to use towel machine and ironer. Count and stock linen shelves. Must be able to function in a team atmosphere. Must follow all company guide lines. Must be willing to work extra hours/shifts to insure that all customer needs are met daily. Qualifications Ability to clearly and pleasantly communicate in English with guests, management and co-workers, both in person and by radio. Previous environmental services or hotel experience preferred. Able to work with Management on special projects. Able to work in a fast paced environment. Must be able to stand for extended periods of time up to the entire shift. Requires repetitive motion. Must be able to lift up to 50 pounds on a regular basis. Must be able to push and pull carts up to 250 pounds often throughout the shift. Must be able to bend, stoop, squat and stretch on a regular basis. Must be able to understand and follow directions in the spoken language of the work area. Must be able to travel to various areas of the hotel to pick/deliver linen items in allotted time provided. Able to utilize commercial laundry equipment effectively. Must be able to work a variety of shifts, including weekends and holidays. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description To maintain daily role/function of the food, beverage and general storerooms. Responsibilities Responsible for filling general storeroom requisitions. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative course of action quickly and accurately. Must work well in stressful, high pressure situations. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information, data and basic arithmetic functions. Must remain professional in all situations. Approach all encounters with guests and associates in a friendly, service-oriented manner. Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing a uniform and name tag when working. Comply at all times with Omni standards and regulations to encourage safe and efficient hotel operations. Be thoroughly acquainted with all technical equipment to fully utilize its capabilities and extend efficient services to hotel guests. Responsible for proper storing and issuing of all products in the food, beverage and general storeroom under the guidance of the food and beverage purchasing manager. Stock and store all merchandise received, using the FIFO rotation (First In, First Out). Assists in dating groceries when necessary. Assists the food and beverage purchasing manager in keeping the storeroom properly organized by placing merchandise in its proper place as directed. Strictly adheres to the operating hours of the storeroom. Qualifications Experience in purchasing/receiving and/or previous hotel experience preferred. H ighly motivated self-starter focused on quality, organization, cleanliness and teamwork. The ability to work in a fast paced, high pressure work environment while executing delegated tasks/assignments and while working as a team player. Ability to clearly and pleasantly communicate both verbally and in writing in English with management and co-workers, both in person and by telephone. Ability to accurately and efficiently input information into computer systems. Ability to work cohesively with co-workers both within and outside of your department. Must be service oriented and possess a friendly approachable demeanor. Ability to read requisitions and complete orders as requested. Requires frequent bending, reaching overhead and squatting. Lift, carry, and place objects weighing up to 50 lbs without assistance and 100 lbs with assistance. Push/pull objects weighing up to 75 lbs without assistance. Be able to work a flexible schedule, including early morning hours, holidays and weekends. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Nov 17, 2018
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description To maintain daily role/function of the food, beverage and general storerooms. Responsibilities Responsible for filling general storeroom requisitions. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative course of action quickly and accurately. Must work well in stressful, high pressure situations. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information, data and basic arithmetic functions. Must remain professional in all situations. Approach all encounters with guests and associates in a friendly, service-oriented manner. Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing a uniform and name tag when working. Comply at all times with Omni standards and regulations to encourage safe and efficient hotel operations. Be thoroughly acquainted with all technical equipment to fully utilize its capabilities and extend efficient services to hotel guests. Responsible for proper storing and issuing of all products in the food, beverage and general storeroom under the guidance of the food and beverage purchasing manager. Stock and store all merchandise received, using the FIFO rotation (First In, First Out). Assists in dating groceries when necessary. Assists the food and beverage purchasing manager in keeping the storeroom properly organized by placing merchandise in its proper place as directed. Strictly adheres to the operating hours of the storeroom. Qualifications Experience in purchasing/receiving and/or previous hotel experience preferred. H ighly motivated self-starter focused on quality, organization, cleanliness and teamwork. The ability to work in a fast paced, high pressure work environment while executing delegated tasks/assignments and while working as a team player. Ability to clearly and pleasantly communicate both verbally and in writing in English with management and co-workers, both in person and by telephone. Ability to accurately and efficiently input information into computer systems. Ability to work cohesively with co-workers both within and outside of your department. Must be service oriented and possess a friendly approachable demeanor. Ability to read requisitions and complete orders as requested. Requires frequent bending, reaching overhead and squatting. Lift, carry, and place objects weighing up to 50 lbs without assistance and 100 lbs with assistance. Push/pull objects weighing up to 75 lbs without assistance. Be able to work a flexible schedule, including early morning hours, holidays and weekends. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description To provide the appropriate billings and back up data of the Hotel's functions booked by the Banquet and Sales Departments. Handling of account(s) through settlement and guest satisfaction. Responsibilities Daily handling and resolution of check out with balance accounts. Maintain neat and organized billing files for completed customer service work. Ensure that all billings go out with supporting backup for all charges. Audit all banquet charges as well as miscellaneous charges that are posted to master accounts for accuracy. Read and understand signed contracts for assigned groups and ensure payment method is set up 10 business days prior to when the contracted group or event arrives. Audit city ledger edit for correct information, proper billing address and phone number, complete backup, and correct city ledger number to run statements on a daily basis. Maintain billing notes for all billings, indicating the name, account number, payment status and date billed. Daily account receivable transfer via computer to corporate accounting. Handle all customer inquiries in a timely, efficient manner. Handle correspondence and communication to customers, corporate office, as well as our owners regarding billing matters. Ensure that all major accounts have received a follow-up call 10 days after the bills have been mailed, and continue to follow-up with 30, 45 and 60 day correspondence if necessary. Attend all pre-con meetings for special billing instructions. Maintain open communication with all departments. Qualifications Minimum of 1 consecutive year accounting experience within past three years. Hotel accounting experience is strongly preferred. Accounts receivable experience is also strong preferred, although accounts payable, or other accounting administrative experience, including FOH hotel operations will be considered as well. College degree or formal accounting education preferred. Previous experience in high customer contact environment; with previous experience answering customer questions and handling customer concerns. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone. Ability to accurately and efficiently input information into computer systems Ability to work cohesively with co-workers both within and outside of your department Ability to compute accurate mathematical calculations Ability to think clearly, quickly and make concise decisions with strong problem solving skills Developed computer proficiencies, particularly with Microsoft Office, with ability to operate printer, photocopier and telephone. Maintain professional appearance offering a positive experience to all guests. Strong organizational skills with an attention to detail and ability to multi-task in a fast paced environment. Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. The ability to meet scheduling demands to include Monday-Friday office hours and weekends as needed. The ability to sit and use a computer/phone for long periods of time. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Nov 16, 2018
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description To provide the appropriate billings and back up data of the Hotel's functions booked by the Banquet and Sales Departments. Handling of account(s) through settlement and guest satisfaction. Responsibilities Daily handling and resolution of check out with balance accounts. Maintain neat and organized billing files for completed customer service work. Ensure that all billings go out with supporting backup for all charges. Audit all banquet charges as well as miscellaneous charges that are posted to master accounts for accuracy. Read and understand signed contracts for assigned groups and ensure payment method is set up 10 business days prior to when the contracted group or event arrives. Audit city ledger edit for correct information, proper billing address and phone number, complete backup, and correct city ledger number to run statements on a daily basis. Maintain billing notes for all billings, indicating the name, account number, payment status and date billed. Daily account receivable transfer via computer to corporate accounting. Handle all customer inquiries in a timely, efficient manner. Handle correspondence and communication to customers, corporate office, as well as our owners regarding billing matters. Ensure that all major accounts have received a follow-up call 10 days after the bills have been mailed, and continue to follow-up with 30, 45 and 60 day correspondence if necessary. Attend all pre-con meetings for special billing instructions. Maintain open communication with all departments. Qualifications Minimum of 1 consecutive year accounting experience within past three years. Hotel accounting experience is strongly preferred. Accounts receivable experience is also strong preferred, although accounts payable, or other accounting administrative experience, including FOH hotel operations will be considered as well. College degree or formal accounting education preferred. Previous experience in high customer contact environment; with previous experience answering customer questions and handling customer concerns. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone. Ability to accurately and efficiently input information into computer systems Ability to work cohesively with co-workers both within and outside of your department Ability to compute accurate mathematical calculations Ability to think clearly, quickly and make concise decisions with strong problem solving skills Developed computer proficiencies, particularly with Microsoft Office, with ability to operate printer, photocopier and telephone. Maintain professional appearance offering a positive experience to all guests. Strong organizational skills with an attention to detail and ability to multi-task in a fast paced environment. Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. The ability to meet scheduling demands to include Monday-Friday office hours and weekends as needed. The ability to sit and use a computer/phone for long periods of time. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description To ensure that all invoices incurred by the hotel are paid on a timely basis and all policies and procedures are followed. Responsibilities Ensure processing of all invoices is completed properly. Process checks for payment of all invoices as necessary. Process checks manually in an emergency situation. Maintain complete and accurate files in order to handle vendor inquiries. Reconcile vendor statements and solve any discrepancies. Coordinate and analyze general ledger with ADOF. Reconcile daily invoices for: Laundry/Valet Services, Valet Parking, Flower Services, Newspapers, Audio Visual, among other departments Purchase office supplies for the accounting department. Month-end accrual preparation. Check re-bill process. Copies of all invoices forwarded to AR for billing. Process travel agent commission through Pegasus. Prepare POV list for ADOF. Prepare funding information for weekly treasury funding. Qualifications Minimum of 1 consecutive year accounting experience within past three years. Hotel accounting experience is strongly preferred. Accounts payable experience is also strong preferred, although accounts receivable, or other accounting administrative experience, including FOH hotel operations will be considered as well. College degree or formal accounting education preferred. Previous experience in high customer contact environment; with previous experience answering customer questions and handling customer concerns. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone. Ability to accurately and efficiently input information into computer systems Ability to work cohesively with co-workers both within and outside of your department Ability to compute accurate mathematical calculations Ability to think clearly, quickly and make concise decisions with strong problem solving skills Developed computer proficiencies, particularly with Microsoft Office, with ability to operate printer, photocopier and telephone. Maintain professional appearance offering a positive experience to all guests. Strong organizational skills with an attention to detail and ability to multi-task in a fast paced environment. Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. The ability to meet scheduling demands to include Monday-Friday office hours and weekends as needed. The ability to sit and use a computer/phone for long periods of time. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Nov 16, 2018
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description To ensure that all invoices incurred by the hotel are paid on a timely basis and all policies and procedures are followed. Responsibilities Ensure processing of all invoices is completed properly. Process checks for payment of all invoices as necessary. Process checks manually in an emergency situation. Maintain complete and accurate files in order to handle vendor inquiries. Reconcile vendor statements and solve any discrepancies. Coordinate and analyze general ledger with ADOF. Reconcile daily invoices for: Laundry/Valet Services, Valet Parking, Flower Services, Newspapers, Audio Visual, among other departments Purchase office supplies for the accounting department. Month-end accrual preparation. Check re-bill process. Copies of all invoices forwarded to AR for billing. Process travel agent commission through Pegasus. Prepare POV list for ADOF. Prepare funding information for weekly treasury funding. Qualifications Minimum of 1 consecutive year accounting experience within past three years. Hotel accounting experience is strongly preferred. Accounts payable experience is also strong preferred, although accounts receivable, or other accounting administrative experience, including FOH hotel operations will be considered as well. College degree or formal accounting education preferred. Previous experience in high customer contact environment; with previous experience answering customer questions and handling customer concerns. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone. Ability to accurately and efficiently input information into computer systems Ability to work cohesively with co-workers both within and outside of your department Ability to compute accurate mathematical calculations Ability to think clearly, quickly and make concise decisions with strong problem solving skills Developed computer proficiencies, particularly with Microsoft Office, with ability to operate printer, photocopier and telephone. Maintain professional appearance offering a positive experience to all guests. Strong organizational skills with an attention to detail and ability to multi-task in a fast paced environment. Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. The ability to meet scheduling demands to include Monday-Friday office hours and weekends as needed. The ability to sit and use a computer/phone for long periods of time. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
