Location Mandalay Hotel Patterned after the exotic charm of a Burmese city, the Omni Mandalay Hotel in Las Colinas is a unique oasis that puts you close to the business and cultural attractions of Dallas. Located on the Mandalay Canal in Irving, Texas' prestigious Las Colinas Urban Center, the Omni Mandalay invites you to experience the elegance of a luxury hotel with a sophisticated Asian touch. The Omni Mandalay's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Mandalay Hotel in Las Colinas may be your perfect match. Job Description To maintain the highest standards possible for each guest by insuring quick, efficient, and professional In-Room Dining Service (Room Service). This position will primarily work PM shifts in In-Room Dining, but may occasionally assist in the Trevi's Restaurant. Responsibilities Complete knowledge of service time, menu and specials Prepare, deliver and serve orders using Moments of Service Inquire if additional service is needed Responsible for each check Pick up trays and tables Responsible for set-up, delivery and presentation of amenities Must consult with supervisor on any food pick up difficulty Attend all designated staff meetings and training sessions Complete any tasks and side duties assigned by manager Responsible for maintenance and cleanliness of room service areas Aid guests in locating other areas of the hotel (walk them to the destination if possible) Adhere to cash handling standards Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications Qualifications Good communication skills, both written and verbal Enthusiastic and friendly with a positive attitude Must have previous food and beverage experience in a fine dining or hotel environment; Room Service experience is preferred Must be able to work a flexible schedule including nights, weekends and holidays Minimum high school diploma Must have a valid TABC and Food Handlers certification upon hire Move, bend, lift, carry, objects weighing up to 30 pounds and push, pull, and place objects weighing up to 40 pounds without assistance. Stand or walk for an extended period or for an entire work shift. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Feb 15, 2019
Location Mandalay Hotel Patterned after the exotic charm of a Burmese city, the Omni Mandalay Hotel in Las Colinas is a unique oasis that puts you close to the business and cultural attractions of Dallas. Located on the Mandalay Canal in Irving, Texas' prestigious Las Colinas Urban Center, the Omni Mandalay invites you to experience the elegance of a luxury hotel with a sophisticated Asian touch. The Omni Mandalay's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Mandalay Hotel in Las Colinas may be your perfect match. Job Description To maintain the highest standards possible for each guest by insuring quick, efficient, and professional In-Room Dining Service (Room Service). This position will primarily work PM shifts in In-Room Dining, but may occasionally assist in the Trevi's Restaurant. Responsibilities Complete knowledge of service time, menu and specials Prepare, deliver and serve orders using Moments of Service Inquire if additional service is needed Responsible for each check Pick up trays and tables Responsible for set-up, delivery and presentation of amenities Must consult with supervisor on any food pick up difficulty Attend all designated staff meetings and training sessions Complete any tasks and side duties assigned by manager Responsible for maintenance and cleanliness of room service areas Aid guests in locating other areas of the hotel (walk them to the destination if possible) Adhere to cash handling standards Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications Qualifications Good communication skills, both written and verbal Enthusiastic and friendly with a positive attitude Must have previous food and beverage experience in a fine dining or hotel environment; Room Service experience is preferred Must be able to work a flexible schedule including nights, weekends and holidays Minimum high school diploma Must have a valid TABC and Food Handlers certification upon hire Move, bend, lift, carry, objects weighing up to 30 pounds and push, pull, and place objects weighing up to 40 pounds without assistance. Stand or walk for an extended period or for an entire work shift. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Mandalay Hotel Patterned after the exotic charm of a Burmese city, the Omni Mandalay Hotel in Las Colinas is a unique oasis that puts you close to the business and cultural attractions of Dallas. Located on the Mandalay Canal in Irving, Texas' prestigious Las Colinas Urban Center, the Omni Mandalay invites you to experience the elegance of a luxury hotel with a sophisticated Asian touch. The Omni Mandalay's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Mandalay Hotel in Las Colinas may be your perfect match. Job Description To ensure the proper handling of all group rooms in the hotel. This position will work closely with the Sales, Convention Services departments and with the clients on all room issues. Responsibilities Primary Functions: • Be the main contact and work with the Client on all guestroom issues. • Manage, adjust and correct all assigned room blocks. Be the primary contact for group on all VIP's, add/cancels, block adjustments. • Ensure that all reservations are entered and reconciled to the rooming list, sales contract and any amendments that were agreed to. This may involve delegating the data entry to others to ensure timely handling of all groups. Essential Functions: • Prepare and Maintain Group folder; Send out introduction letter and make introductory call to meeting planner. • Assist meeting planner with all reservation and rooms requirements during site visits; Set up proper housing procedures and help troubleshoot any potential housing challenges. • Supply accurate pick up information to meeting planner and convention services managers. • Daily review, research and process guaranteed no shows to verify billing and reinstatements. • Meet with meeting planner as required once the group is in house to review any rooms' issues (no-shows, cancellations, rooming lists, etc.) • Maintain timely correspondence with meeting planners. • Send thank you note and business card to the meeting planner thanking them for their business. • Ensure entry of all rooming lists, change forms, VIP forms, and staff room requirements are met for assigned groups, and produce accurate pick up reports for the hotel. • Maintain good communications with the Convention Services, Revenue, Sales, and Central Reservations departments to ensure that details of progress and/or barriers relating to general group housing and guest needs are being met. • Be available to the Front Office and Rooms division during large group check-ins and departures, this may include weekends. • Prepare a post-convention critique, group pick-up (including suites), and attrition notes for all assigned groups. • Ensure the following for all assigned groups: • Room rate and room block is correct per contract in OPMS / ORS and Central reservations systems. • Ensure deposit policy is stated in OPMS / ORS and Central reservations systems. • Ensure that all deposits are received by the due dates, posted and correct for all assigned groups. • Establish sub-blocks when necessary. Complete any and all essential functions for each sub-block. • Maintain organized files for all assigned groups. • Ensure all suites are blocked in the Delphi, OPMS and ORS systems. • Block and maintain all group rooms by requested room type. Notify DORM and CSM when room types are oversold and return booking notice to sales manager for corrections or re-negotiation with customer. Analyze booking trends/booking pace to ensure accurate room blocks and forward recommended re-net to DORM and CSM. • Be familiar with the OPMS, ORS and Delphi software. • Set-up and verify all billing instructions for master accounts for assigned groups. • Ensure Cancellation Fee is posted and charged daily. • Calculate and submit group commission and rebate accurately based on final pick up of group within 3 days of group's departure • Attend Pre and Post Convention Meetings for assigned groups • Maintain a detailed call report on all correspondence with meeting planner. • Be able to change and improve existing job responsibilities. • Maintain regular and punctual attendance. • Carry out all reasonable requests from management. • Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively. Qualifications Open air environment, with hot or cold conditions possible Interior of hotel, in normal office conditions Requires ability to lift up to 25 pounds with ease Walking, stooping, standing, bending and sitting; possibly for more than 1 hour Ability to communicate orally and in written form, in English Ability to work in a high stress environment Ability to multi-task and remain posed at all times.
Feb 05, 2019
Location Mandalay Hotel Patterned after the exotic charm of a Burmese city, the Omni Mandalay Hotel in Las Colinas is a unique oasis that puts you close to the business and cultural attractions of Dallas. Located on the Mandalay Canal in Irving, Texas' prestigious Las Colinas Urban Center, the Omni Mandalay invites you to experience the elegance of a luxury hotel with a sophisticated Asian touch. The Omni Mandalay's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Mandalay Hotel in Las Colinas may be your perfect match. Job Description To ensure the proper handling of all group rooms in the hotel. This position will work closely with the Sales, Convention Services departments and with the clients on all room issues. Responsibilities Primary Functions: • Be the main contact and work with the Client on all guestroom issues. • Manage, adjust and correct all assigned room blocks. Be the primary contact for group on all VIP's, add/cancels, block adjustments. • Ensure that all reservations are entered and reconciled to the rooming list, sales contract and any amendments that were agreed to. This may involve delegating the data entry to others to ensure timely handling of all groups. Essential Functions: • Prepare and Maintain Group folder; Send out introduction letter and make introductory call to meeting planner. • Assist meeting planner with all reservation and rooms requirements during site visits; Set up proper housing procedures and help troubleshoot any potential housing challenges. • Supply accurate pick up information to meeting planner and convention services managers. • Daily review, research and process guaranteed no shows to verify billing and reinstatements. • Meet with meeting planner as required once the group is in house to review any rooms' issues (no-shows, cancellations, rooming lists, etc.) • Maintain timely correspondence with meeting planners. • Send thank you note and business card to the meeting planner thanking them for their business. • Ensure entry of all rooming lists, change forms, VIP forms, and staff room requirements are met for assigned groups, and produce accurate pick up reports for the hotel. • Maintain good communications with the Convention Services, Revenue, Sales, and Central Reservations departments to ensure that details of progress and/or barriers relating to general group housing and guest needs are being met. • Be available to the Front Office and Rooms division during large group check-ins and departures, this may include weekends. • Prepare a post-convention critique, group pick-up (including suites), and attrition notes for all assigned groups. • Ensure the following for all assigned groups: • Room rate and room block is correct per contract in OPMS / ORS and Central reservations systems. • Ensure deposit policy is stated in OPMS / ORS and Central reservations systems. • Ensure that all deposits are received by the due dates, posted and correct for all assigned groups. • Establish sub-blocks when necessary. Complete any and all essential functions for each sub-block. • Maintain organized files for all assigned groups. • Ensure all suites are blocked in the Delphi, OPMS and ORS systems. • Block and maintain all group rooms by requested room type. Notify DORM and CSM when room types are oversold and return booking notice to sales manager for corrections or re-negotiation with customer. Analyze booking trends/booking pace to ensure accurate room blocks and forward recommended re-net to DORM and CSM. • Be familiar with the OPMS, ORS and Delphi software. • Set-up and verify all billing instructions for master accounts for assigned groups. • Ensure Cancellation Fee is posted and charged daily. • Calculate and submit group commission and rebate accurately based on final pick up of group within 3 days of group's departure • Attend Pre and Post Convention Meetings for assigned groups • Maintain a detailed call report on all correspondence with meeting planner. • Be able to change and improve existing job responsibilities. • Maintain regular and punctual attendance. • Carry out all reasonable requests from management. • Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively. Qualifications Open air environment, with hot or cold conditions possible Interior of hotel, in normal office conditions Requires ability to lift up to 25 pounds with ease Walking, stooping, standing, bending and sitting; possibly for more than 1 hour Ability to communicate orally and in written form, in English Ability to work in a high stress environment Ability to multi-task and remain posed at all times.
Location Mandalay Hotel Patterned after the exotic charm of a Burmese city, the Omni Mandalay Hotel in Las Colinas is a unique oasis that puts you close to the business and cultural attractions of Dallas. Located on the Mandalay Canal in Irving, Texas' prestigious Las Colinas Urban Center, the Omni Mandalay invites you to experience the elegance of a luxury hotel with a sophisticated Asian touch. The Omni Mandalay's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Mandalay Hotel in Las Colinas may be your perfect match. Job Description This position is responsible for maintaining a high standard of cleanliness and sanitation within our food and beverage division. Stewards thoroughly wash and neatly store all of the serving ware, cookware and utensils utilized in food preparation and service. Responsibilities Responsible for thoroughly and efficiently washing dishes, pots, cookware and utensils in compliance with Omni's high sanitation standards Responsible for breaking down trays from banquets and the outlets Responsible for delivering clean cookware and serving ware to various outlets and meeting rooms Responsible for maintaining a clean and sanitary work station Responsible for neatly storing all dishes, cookware and utensils in their proper locations Qualifications Ability and willingness to stand for 8 hours at a time Ability and willingness to push pull or lift up to 50 lbs. Ability and willingness to bend, stretch, and reach Ability to work cohesively as part of a team Ability and willingness to work a varied schedule which includes working on weekends and holidays Previous experience in stewarding is strongly preferred Food safety certification Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Feb 02, 2019
Location Mandalay Hotel Patterned after the exotic charm of a Burmese city, the Omni Mandalay Hotel in Las Colinas is a unique oasis that puts you close to the business and cultural attractions of Dallas. Located on the Mandalay Canal in Irving, Texas' prestigious Las Colinas Urban Center, the Omni Mandalay invites you to experience the elegance of a luxury hotel with a sophisticated Asian touch. The Omni Mandalay's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Mandalay Hotel in Las Colinas may be your perfect match. Job Description This position is responsible for maintaining a high standard of cleanliness and sanitation within our food and beverage division. Stewards thoroughly wash and neatly store all of the serving ware, cookware and utensils utilized in food preparation and service. Responsibilities Responsible for thoroughly and efficiently washing dishes, pots, cookware and utensils in compliance with Omni's high sanitation standards Responsible for breaking down trays from banquets and the outlets Responsible for delivering clean cookware and serving ware to various outlets and meeting rooms Responsible for maintaining a clean and sanitary work station Responsible for neatly storing all dishes, cookware and utensils in their proper locations Qualifications Ability and willingness to stand for 8 hours at a time Ability and willingness to push pull or lift up to 50 lbs. Ability and willingness to bend, stretch, and reach Ability to work cohesively as part of a team Ability and willingness to work a varied schedule which includes working on weekends and holidays Previous experience in stewarding is strongly preferred Food safety certification Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Mandalay Hotel Patterned after the exotic charm of a Burmese city, the Omni Mandalay Hotel in Las Colinas is a unique oasis that puts you close to the business and cultural attractions of Dallas. Located on the Mandalay Canal in Irving, Texas' prestigious Las Colinas Urban Center, the Omni Mandalay invites you to experience the elegance of a luxury hotel with a sophisticated Asian touch. The Omni Mandalay's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Mandalay Hotel in Las Colinas may be your perfect match. Job Description The In-Room Dining Cashier will be the primary point-of-contact for our guests who wish to experience a five-diamond quality in-room meal or beverage experience. This person will close checks to the correct account and ensure servers have all the information they need to deliver orders efficiently and correctly. The In-Room Dining Cashier also facilitates amenity deliveries, calls back guests to ensure every aspect of their order was delivered to their satisfaction and does whatever it takes to ensure timely and accurate service. Responsibilities Follow Omni guidelines for up-selling to enhance revenue and guest satisfaction Process and expedite Select Guest (loyalty program) orders Follow Omni's "Moments of Service" guidelines for receiving guest orders via telephone and on-line Follow Omni's "Moments of Service" guidelines to confirm the details of each guest order, quoting accurate delivery items and following up on any needed or suggested menu items and preparation details Enter all guest orders into our point-of-sale system (MICROS) according to Omni standards Ensure all proper details about the order and pricing/delivery times are communicated to the Kitchen and Room Service delivery teams according to our standards. Work closely with In Room Dining Servers, accurately communicating pertinent order information, to ensure all orders are delivered efficiently and to the guest's specifications Qualifications Required to work a varied work schedule including nights, holidays, and weekends Ability to communicate clearly with guests and co-workers in English both verbally and in writing Working knowledge of computers and telephone systems Previous customer service experience preferred Previous cashiering experience preferred Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Jan 30, 2019
Location Mandalay Hotel Patterned after the exotic charm of a Burmese city, the Omni Mandalay Hotel in Las Colinas is a unique oasis that puts you close to the business and cultural attractions of Dallas. Located on the Mandalay Canal in Irving, Texas' prestigious Las Colinas Urban Center, the Omni Mandalay invites you to experience the elegance of a luxury hotel with a sophisticated Asian touch. The Omni Mandalay's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Mandalay Hotel in Las Colinas may be your perfect match. Job Description The In-Room Dining Cashier will be the primary point-of-contact for our guests who wish to experience a five-diamond quality in-room meal or beverage experience. This person will close checks to the correct account and ensure servers have all the information they need to deliver orders efficiently and correctly. The In-Room Dining Cashier also facilitates amenity deliveries, calls back guests to ensure every aspect of their order was delivered to their satisfaction and does whatever it takes to ensure timely and accurate service. Responsibilities Follow Omni guidelines for up-selling to enhance revenue and guest satisfaction Process and expedite Select Guest (loyalty program) orders Follow Omni's "Moments of Service" guidelines for receiving guest orders via telephone and on-line Follow Omni's "Moments of Service" guidelines to confirm the details of each guest order, quoting accurate delivery items and following up on any needed or suggested menu items and preparation details Enter all guest orders into our point-of-sale system (MICROS) according to Omni standards Ensure all proper details about the order and pricing/delivery times are communicated to the Kitchen and Room Service delivery teams according to our standards. Work closely with In Room Dining Servers, accurately communicating pertinent order information, to ensure all orders are delivered efficiently and to the guest's specifications Qualifications Required to work a varied work schedule including nights, holidays, and weekends Ability to communicate clearly with guests and co-workers in English both verbally and in writing Working knowledge of computers and telephone systems Previous customer service experience preferred Previous cashiering experience preferred Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Overview Mandalay Hotel Patterned after the exotic charm of a Burmese city, the Omni Mandalay Hotel in Las Colinas is a unique oasis that puts you close to the business and cultural attractions of Dallas. Located on the Mandalay Canal in Irving, Texas' prestigious Las Colinas Urban Center, the Omni Mandalay invites you to experience the elegance of a luxury hotel with a sophisticated Asian touch. The Omni Mandalay's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Mandalay Hotel in Las Colinas may be your perfect match. Job Description The Assistant Outlets Manager is responsible for ensuring proper training and supervision of all personnel. The Assistant Outlets Manager is to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. Responsibilities Communicate daily pre-meal meeting with service staff on a daily basis. Supervision of floor during operation. Monitor timing of guest experience. Continously check food quality and presentation coming from kitchen. Maintain food display during service. Monitor guest satisfaction and comments regarding food. To be familiar with clients so that there is constant recognition of all repeat guests. Reviewing reservations on a daily basis. Check reservations against VIP list fron the front desk. Maintaining the physical atmosphere and cleanliness of the outlets. Ensure staff uniforms and appeareance meet the Omni Hotel Standards of Appearance policy. During service, constantly inspect tabletops, side-stations and tray stands. Ensure all equipment is in good condition and clean. Administrative responsibilities: Monthly budget Monthly volume forecast Weekly volume forecast Weekly schedule Staffing requirements Weekly payroll forecast Payroll computations Bar controls and procedures Beverage cost Beverage and food requisitioning Assiting in end-of-month inventory Bar and dining room security Know and adhere to all company policies and procedures. Know emergency procedures (including CPR) and work to prevent accidents. Perform any and all other duties assigned and/or required by management. Qualifications Minimum 1 year management experience in similar 4-Diamond hotel F&B environment, required. Bachelors degree required. Individual must be able to work in fast pace environment and multitask. Proven effective leader and ability to delegate. Able to train, develop and lead a team to success. Must possess excellent written and verbal communication skills as well as organizational skills. Must be able to work a flexible schedule to include weekends and holidays. Must have current TABC and Food Handlers Certificatie. Must be able to manage and meet deadlines. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com . End of Job Description #IND123
Jan 25, 2019
Overview Mandalay Hotel Patterned after the exotic charm of a Burmese city, the Omni Mandalay Hotel in Las Colinas is a unique oasis that puts you close to the business and cultural attractions of Dallas. Located on the Mandalay Canal in Irving, Texas' prestigious Las Colinas Urban Center, the Omni Mandalay invites you to experience the elegance of a luxury hotel with a sophisticated Asian touch. The Omni Mandalay's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Mandalay Hotel in Las Colinas may be your perfect match. Job Description The Assistant Outlets Manager is responsible for ensuring proper training and supervision of all personnel. The Assistant Outlets Manager is to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. Responsibilities Communicate daily pre-meal meeting with service staff on a daily basis. Supervision of floor during operation. Monitor timing of guest experience. Continously check food quality and presentation coming from kitchen. Maintain food display during service. Monitor guest satisfaction and comments regarding food. To be familiar with clients so that there is constant recognition of all repeat guests. Reviewing reservations on a daily basis. Check reservations against VIP list fron the front desk. Maintaining the physical atmosphere and cleanliness of the outlets. Ensure staff uniforms and appeareance meet the Omni Hotel Standards of Appearance policy. During service, constantly inspect tabletops, side-stations and tray stands. Ensure all equipment is in good condition and clean. Administrative responsibilities: Monthly budget Monthly volume forecast Weekly volume forecast Weekly schedule Staffing requirements Weekly payroll forecast Payroll computations Bar controls and procedures Beverage cost Beverage and food requisitioning Assiting in end-of-month inventory Bar and dining room security Know and adhere to all company policies and procedures. Know emergency procedures (including CPR) and work to prevent accidents. Perform any and all other duties assigned and/or required by management. Qualifications Minimum 1 year management experience in similar 4-Diamond hotel F&B environment, required. Bachelors degree required. Individual must be able to work in fast pace environment and multitask. Proven effective leader and ability to delegate. Able to train, develop and lead a team to success. Must possess excellent written and verbal communication skills as well as organizational skills. Must be able to work a flexible schedule to include weekends and holidays. Must have current TABC and Food Handlers Certificatie. Must be able to manage and meet deadlines. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com . End of Job Description #IND123
Location Mandalay Hotel Patterned after the exotic charm of a Burmese city, the Omni Mandalay Hotel in Las Colinas is a unique oasis that puts you close to the business and cultural attractions of Dallas. Located on the Mandalay Canal in Irving, Texas' prestigious Las Colinas Urban Center, the Omni Mandalay invites you to experience the elegance of a luxury hotel with a sophisticated Asian touch. The Omni Mandalay's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Mandalay Hotel in Las Colinas may be your perfect match. Job Description The Massage Therapist is responsible for guest satisfaction in the spa by performing services to the best of their ability and maintaining Omni standards throughout all procedures. Responsibilities To work as part of the spa therapy team to consistently provide the highest possible standard of treatment, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives. Responsible for setting up the treatment rooms according to procedures and disposing of laundry in a timely basis. Maintain sanitation of work area and equipment as required by state board guidelines. Ensure all professional stock is being used in compliance with the PAR levels to assist with reduction in product waste. To begin and end treatments at the published time and ensure correct procedures of all treatments are being followed at all times. Ensure all guests depart with a completed prescription form after each and every service. Strive to consistently encourage upgrades and produce a minimum of 10% in retail sales per day / week/ month. Qualifications Current State Massage License 1 year of minimum experience in massage therapy Maintain sanitation of work area and equipment as required by state board guidelines standard operating procedures. Effective communicator Excellent guest care, guest service and attention to detail Flexible and cooperative Able to sit, stand and walk up to 8 hours Able to lift and carry up to 20 pounds Must be able to work a flexible schedule including weekends and holidays Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Jan 18, 2019
Location Mandalay Hotel Patterned after the exotic charm of a Burmese city, the Omni Mandalay Hotel in Las Colinas is a unique oasis that puts you close to the business and cultural attractions of Dallas. Located on the Mandalay Canal in Irving, Texas' prestigious Las Colinas Urban Center, the Omni Mandalay invites you to experience the elegance of a luxury hotel with a sophisticated Asian touch. The Omni Mandalay's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Mandalay Hotel in Las Colinas may be your perfect match. Job Description The Massage Therapist is responsible for guest satisfaction in the spa by performing services to the best of their ability and maintaining Omni standards throughout all procedures. Responsibilities To work as part of the spa therapy team to consistently provide the highest possible standard of treatment, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives. Responsible for setting up the treatment rooms according to procedures and disposing of laundry in a timely basis. Maintain sanitation of work area and equipment as required by state board guidelines. Ensure all professional stock is being used in compliance with the PAR levels to assist with reduction in product waste. To begin and end treatments at the published time and ensure correct procedures of all treatments are being followed at all times. Ensure all guests depart with a completed prescription form after each and every service. Strive to consistently encourage upgrades and produce a minimum of 10% in retail sales per day / week/ month. Qualifications Current State Massage License 1 year of minimum experience in massage therapy Maintain sanitation of work area and equipment as required by state board guidelines standard operating procedures. Effective communicator Excellent guest care, guest service and attention to detail Flexible and cooperative Able to sit, stand and walk up to 8 hours Able to lift and carry up to 20 pounds Must be able to work a flexible schedule including weekends and holidays Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Location Mandalay Hotel Patterned after the exotic charm of a Burmese city, the Omni Mandalay Hotel in Las Colinas is a unique oasis that puts you close to the business and cultural attractions of Dallas. Located on the Mandalay Canal in Irving, Texas' prestigious Las Colinas Urban Center, the Omni Mandalay invites you to experience the elegance of a luxury hotel with a sophisticated Asian touch. The Omni Mandalay's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Mandalay Hotel in Las Colinas may be your perfect match. Job Description To provide assistance and services for guests, as well as the hotel, in order to ensure pleasurable accommodations. Responsibilities Use friendly and appropriate expressions when engaging guests Be fully acquainted with the different points of interest Assist in making reservations for restaurants and limousines for our guests; assist in airline ticket requests Ensure the delivery of parcels, mail and special deliveries to guestrooms, executive offices or meeting rooms Ensure that the public areas, bell closet are maintained, clean and tidy Follow-up with guest complaints to ensure that any problems are resolved Arrange special requests for guests including and not limited to flowers, rental cars, forwarding luggage, sight-seeing tours and advising of different quality local shopping areas Utilize bell carts effectively and with caution Ensure the floor is covered 100% of the time, including the Front Desk Direct guests to the Front Desk or meeting rooms Call taxis and/or shuttle for guests as needed Assist, retrieve and load luggage for guests Notify the Front Desk and Guest Services of VIP arrivals whenever possible Engage in conversation with as many guests as possible Attend all designated staff meetings and training sessions Complete all tasks assigned by manager Aid guests in locating other areas of the hotel (walk them to destination if possible) Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications Qualifications Minimum 1 year in customer service position, with direct customer contact Experience in the hospitality industry preferred. Excellent communication and customer service skills. Ability to multi-task and respond to various guest requests within short periods of time. Works well with other, pro-actively serving as positive team player Ability to lift, push and pull fully stocked bell carts and other objects up to 50-100 lbs. Requires bending, squatting and extended periods of time walking and standing, in all type of weather conditions. Willingness to work flexible schedule including mornings, nights, holidays and weekends. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Jan 16, 2019
Location Mandalay Hotel Patterned after the exotic charm of a Burmese city, the Omni Mandalay Hotel in Las Colinas is a unique oasis that puts you close to the business and cultural attractions of Dallas. Located on the Mandalay Canal in Irving, Texas' prestigious Las Colinas Urban Center, the Omni Mandalay invites you to experience the elegance of a luxury hotel with a sophisticated Asian touch. The Omni Mandalay's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Mandalay Hotel in Las Colinas may be your perfect match. Job Description To provide assistance and services for guests, as well as the hotel, in order to ensure pleasurable accommodations. Responsibilities Use friendly and appropriate expressions when engaging guests Be fully acquainted with the different points of interest Assist in making reservations for restaurants and limousines for our guests; assist in airline ticket requests Ensure the delivery of parcels, mail and special deliveries to guestrooms, executive offices or meeting rooms Ensure that the public areas, bell closet are maintained, clean and tidy Follow-up with guest complaints to ensure that any problems are resolved Arrange special requests for guests including and not limited to flowers, rental cars, forwarding luggage, sight-seeing tours and advising of different quality local shopping areas Utilize bell carts effectively and with caution Ensure the floor is covered 100% of the time, including the Front Desk Direct guests to the Front Desk or meeting rooms Call taxis and/or shuttle for guests as needed Assist, retrieve and load luggage for guests Notify the Front Desk and Guest Services of VIP arrivals whenever possible Engage in conversation with as many guests as possible Attend all designated staff meetings and training sessions Complete all tasks assigned by manager Aid guests in locating other areas of the hotel (walk them to destination if possible) Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications Qualifications Minimum 1 year in customer service position, with direct customer contact Experience in the hospitality industry preferred. Excellent communication and customer service skills. Ability to multi-task and respond to various guest requests within short periods of time. Works well with other, pro-actively serving as positive team player Ability to lift, push and pull fully stocked bell carts and other objects up to 50-100 lbs. Requires bending, squatting and extended periods of time walking and standing, in all type of weather conditions. Willingness to work flexible schedule including mornings, nights, holidays and weekends. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Mandalay Hotel Patterned after the exotic charm of a Burmese city, the Omni Mandalay Hotel in Las Colinas is a unique oasis that puts you close to the business and cultural attractions of Dallas. Located on the Mandalay Canal in Irving, Texas' prestigious Las Colinas Urban Center, the Omni Mandalay invites you to experience the elegance of a luxury hotel with a sophisticated Asian touch. The Omni Mandalay's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Mandalay Hotel in Las Colinas may be your perfect match. Job Description To wait on tables promptly, courteously and to serve the guest in any way possible. Responsibilities Must have previous experience working in fast paced restaurant. Must have full familiarity with menus. Must have full knowledge of responsible alcohol service. Complete restaurant and server station set-up and breakdown/side-work. Demonstrate excellent teamwork with Trevi's associates and the associates of the M Bar. Demonstrate full working knowledge of POS system. Take food and beverage orders from guests. Maintain a clean and safe work environment. Be pleasant, smile and greet all guests, using guest names when obtained. Perform any other duties as assigned by the manager/supervisor. Qualifications Able to read and write English proficiently Must have a valid TABC and Food Handlers Certificate Able to lift and carry 25 pounds routinely and up to 50 pounds occasionally. Able to walk, sit, stand, squat, and lean in the course of daily business for extended periods of time. Ability and willingness to work a varied schedule which includes working on weekends and holidays Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Jan 12, 2019
Location Mandalay Hotel Patterned after the exotic charm of a Burmese city, the Omni Mandalay Hotel in Las Colinas is a unique oasis that puts you close to the business and cultural attractions of Dallas. Located on the Mandalay Canal in Irving, Texas' prestigious Las Colinas Urban Center, the Omni Mandalay invites you to experience the elegance of a luxury hotel with a sophisticated Asian touch. The Omni Mandalay's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Mandalay Hotel in Las Colinas may be your perfect match. Job Description To wait on tables promptly, courteously and to serve the guest in any way possible. Responsibilities Must have previous experience working in fast paced restaurant. Must have full familiarity with menus. Must have full knowledge of responsible alcohol service. Complete restaurant and server station set-up and breakdown/side-work. Demonstrate excellent teamwork with Trevi's associates and the associates of the M Bar. Demonstrate full working knowledge of POS system. Take food and beverage orders from guests. Maintain a clean and safe work environment. Be pleasant, smile and greet all guests, using guest names when obtained. Perform any other duties as assigned by the manager/supervisor. Qualifications Able to read and write English proficiently Must have a valid TABC and Food Handlers Certificate Able to lift and carry 25 pounds routinely and up to 50 pounds occasionally. Able to walk, sit, stand, squat, and lean in the course of daily business for extended periods of time. Ability and willingness to work a varied schedule which includes working on weekends and holidays Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Mandalay Hotel Patterned after the exotic charm of a Burmese city, the Omni Mandalay Hotel in Las Colinas is a unique oasis that puts you close to the business and cultural attractions of Dallas. Located on the Mandalay Canal in Irving, Texas' prestigious Las Colinas Urban Center, the Omni Mandalay invites you to experience the elegance of a luxury hotel with a sophisticated Asian touch. The Omni Mandalay's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Mandalay Hotel in Las Colinas may be your perfect match. Job Description The Doorperson r epresents the hotel at the main entrance by greeting guests in an enthusiastic and courteous manner. Maintains driveway traffic flow to allow main hotel entrance accessibility as well as to ensure ample space for passenger and luggage loading and unloading and offers luggage assistance to all guests . Responsibilities Provide our guests with an exceptional arrival and departure experience that makes them feel welcome. Engages the guest to provide superior guest service. Ensures the valets are staged to maximize the guest experience. Manages the traffic at the front of the hotel. Coordinates activity in the drive with the Bell Attendant to ensure timely delivery of luggage and Valet Attendants of guest vehicles. Conduct key audit with the Valet Attendant at the end of each shift. Maintains the cleanliness of the front of the hotel. Notifies the Front Desk and Guest Services of VIP arrivals whenever possible. Loads the baggage in the cars or taxis for departing guests Maintains a clean and orderly appearance of the work area at all times. Qualifications Exceptional customer service skills: smile, welcoming attitude, ability to engage and make a great first impression on our guests Excellent grooming and body language to represent the brand Ability to multi-task Ability to work outdoors in all weather conditions Ability to lift 50 lbs frequently and work on feet entire shift Must be able to drive manual and automatic transmission Must have a valid driver's license Must be 21 yrs of age Must have an excellent driving record (less than 2 moving violations in the last two years) Ability and willingness to work a varied schedule which includes working on weekends and holidays Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Jan 12, 2019
Location Mandalay Hotel Patterned after the exotic charm of a Burmese city, the Omni Mandalay Hotel in Las Colinas is a unique oasis that puts you close to the business and cultural attractions of Dallas. Located on the Mandalay Canal in Irving, Texas' prestigious Las Colinas Urban Center, the Omni Mandalay invites you to experience the elegance of a luxury hotel with a sophisticated Asian touch. The Omni Mandalay's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Mandalay Hotel in Las Colinas may be your perfect match. Job Description The Doorperson r epresents the hotel at the main entrance by greeting guests in an enthusiastic and courteous manner. Maintains driveway traffic flow to allow main hotel entrance accessibility as well as to ensure ample space for passenger and luggage loading and unloading and offers luggage assistance to all guests . Responsibilities Provide our guests with an exceptional arrival and departure experience that makes them feel welcome. Engages the guest to provide superior guest service. Ensures the valets are staged to maximize the guest experience. Manages the traffic at the front of the hotel. Coordinates activity in the drive with the Bell Attendant to ensure timely delivery of luggage and Valet Attendants of guest vehicles. Conduct key audit with the Valet Attendant at the end of each shift. Maintains the cleanliness of the front of the hotel. Notifies the Front Desk and Guest Services of VIP arrivals whenever possible. Loads the baggage in the cars or taxis for departing guests Maintains a clean and orderly appearance of the work area at all times. Qualifications Exceptional customer service skills: smile, welcoming attitude, ability to engage and make a great first impression on our guests Excellent grooming and body language to represent the brand Ability to multi-task Ability to work outdoors in all weather conditions Ability to lift 50 lbs frequently and work on feet entire shift Must be able to drive manual and automatic transmission Must have a valid driver's license Must be 21 yrs of age Must have an excellent driving record (less than 2 moving violations in the last two years) Ability and willingness to work a varied schedule which includes working on weekends and holidays Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Mandalay Hotel Patterned after the exotic charm of a Burmese city, the Omni Mandalay Hotel in Las Colinas is a unique oasis that puts you close to the business and cultural attractions of Dallas. Located on the Mandalay Canal in Irving, Texas' prestigious Las Colinas Urban Center, the Omni Mandalay invites you to experience the elegance of a luxury hotel with a sophisticated Asian touch. The Omni Mandalay's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Mandalay Hotel in Las Colinas may be your perfect match. Job Description Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments especially our Guest Services and Ideal Services teams. Responsibilities Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures Empathetically listen to guest inquiries and provide appropriate responses Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) Block rooms in the computer and follow through on designated requirements Pre-register designated guests and prepare key packets Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Maintain confidentiality of all guests and hotel information Employ attention to detail in order to ensure security of guest room access. Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments Maintain guest history files on all guests Accommodate room changes expediently Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction Issue safe deposit boxes to guests and ensure security of key Monitor, send and distribute guest faxes Generate, print and distribute daily and weekly reports Resolve discrepancies on the room status report with Housekeeping Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. Qualifications Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone Ability to accurately and efficiently input information into computer systems Ability to work cohesively with co-workers both within and outside of your department Ability to compute accurate mathematical calculations Ability to think clearly, quickly and make concise decisions Ability to prioritize, organize and follow up Ability to work well under pressure, dealing with many arrivals and departures within a short period of time Previous customer service experience Previous hotel front desk experience is strongly preferred Previous cashiering experience is preferred Fluency in a foreign language is preferred Previous guest relations training is preferred Must be able to work flexible shifts including nights, weekends, and holidays Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Jan 11, 2019
Location Mandalay Hotel Patterned after the exotic charm of a Burmese city, the Omni Mandalay Hotel in Las Colinas is a unique oasis that puts you close to the business and cultural attractions of Dallas. Located on the Mandalay Canal in Irving, Texas' prestigious Las Colinas Urban Center, the Omni Mandalay invites you to experience the elegance of a luxury hotel with a sophisticated Asian touch. The Omni Mandalay's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Mandalay Hotel in Las Colinas may be your perfect match. Job Description Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments especially our Guest Services and Ideal Services teams. Responsibilities Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures Empathetically listen to guest inquiries and provide appropriate responses Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) Block rooms in the computer and follow through on designated requirements Pre-register designated guests and prepare key packets Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Maintain confidentiality of all guests and hotel information Employ attention to detail in order to ensure security of guest room access. Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments Maintain guest history files on all guests Accommodate room changes expediently Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction Issue safe deposit boxes to guests and ensure security of key Monitor, send and distribute guest faxes Generate, print and distribute daily and weekly reports Resolve discrepancies on the room status report with Housekeeping Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. Qualifications Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone Ability to accurately and efficiently input information into computer systems Ability to work cohesively with co-workers both within and outside of your department Ability to compute accurate mathematical calculations Ability to think clearly, quickly and make concise decisions Ability to prioritize, organize and follow up Ability to work well under pressure, dealing with many arrivals and departures within a short period of time Previous customer service experience Previous hotel front desk experience is strongly preferred Previous cashiering experience is preferred Fluency in a foreign language is preferred Previous guest relations training is preferred Must be able to work flexible shifts including nights, weekends, and holidays Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Mandalay Hotel Patterned after the exotic charm of a Burmese city, the Omni Mandalay Hotel in Las Colinas is a unique oasis that puts you close to the business and cultural attractions of Dallas. Located on the Mandalay Canal in Irving, Texas' prestigious Las Colinas Urban Center, the Omni Mandalay invites you to experience the elegance of a luxury hotel with a sophisticated Asian touch. The Omni Mandalay's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Mandalay Hotel in Las Colinas may be your perfect match. Job Description To ensure all food is served according to specifications, and work in conjunction with all line cooks. Responsibilities Communicate with the Chef to learn daily work tasks and their coordination, and complete daily prep list. Perform work assignments to meet proper quantities within a necessary time frame. Be knowledgeable of all areas in the cafeteria. Be knowledgeable of plate presentations and preparations of all menu items. Communicate with all cooks daily for proper pars and production requirements when needed. Keep back and prep area clean as you work. Fill and maintain the prep list up to par, check daily. Check with MOD before leaving for the day. Qualifications Must be able to endure exposure to heat, steam and hazardous cleaning chemicals. Must be able to stand for length of shift. Must be able to walk, run, push, pull and lift up to 50 Ilbs. Must have previous experience working in similar Food and Beverage department (kitchen, cafeteria, etc.) Must be able to work flexible shifts including nights, weekends, and holidays Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Jan 08, 2019
Location Mandalay Hotel Patterned after the exotic charm of a Burmese city, the Omni Mandalay Hotel in Las Colinas is a unique oasis that puts you close to the business and cultural attractions of Dallas. Located on the Mandalay Canal in Irving, Texas' prestigious Las Colinas Urban Center, the Omni Mandalay invites you to experience the elegance of a luxury hotel with a sophisticated Asian touch. The Omni Mandalay's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Mandalay Hotel in Las Colinas may be your perfect match. Job Description To ensure all food is served according to specifications, and work in conjunction with all line cooks. Responsibilities Communicate with the Chef to learn daily work tasks and their coordination, and complete daily prep list. Perform work assignments to meet proper quantities within a necessary time frame. Be knowledgeable of all areas in the cafeteria. Be knowledgeable of plate presentations and preparations of all menu items. Communicate with all cooks daily for proper pars and production requirements when needed. Keep back and prep area clean as you work. Fill and maintain the prep list up to par, check daily. Check with MOD before leaving for the day. Qualifications Must be able to endure exposure to heat, steam and hazardous cleaning chemicals. Must be able to stand for length of shift. Must be able to walk, run, push, pull and lift up to 50 Ilbs. Must have previous experience working in similar Food and Beverage department (kitchen, cafeteria, etc.) Must be able to work flexible shifts including nights, weekends, and holidays Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Overview Mandalay Hotel Patterned after the exotic charm of a Burmese city, the Omni Mandalay Hotel in Las Colinas is a unique oasis that puts you close to the business and cultural attractions of Dallas. Located on the Mandalay Canal in Irving, Texas' prestigious Las Colinas Urban Center, the Omni Mandalay invites you to experience the elegance of a luxury hotel with a sophisticated Asian touch. The Omni Mandalay's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Mandalay Hotel in Las Colinas may be your perfect match. Job Description The Omni Mandalay is currently looking for a highly motivated, determined, and experienced Group Sales Manager to develop the 51+ on Peak for the Corporate Market (Texas/National/International). Responsibilities Achieve and exceed monthly revenue goals. Solicit accounts within assigned market segment. Increase market share from existing accounts. Prospect and develop new accounts; is familiar with utilizing tools and resources to identify potential sources of business from competitors. Maintains aggressive weekly telephone, site inspection and outside sales call goals. Focused on a Proactive Solicitation approach Follows up promptly on leads generated by the Global Sales offices, Irving and Dallas Convention & Visitors Bureau, Cvent, Starcite Active involvement in industry association and trade shows. Participate in development of quarterly local sales blitz, presentations and companywide promotions. Is current with all market-related publications in order to stay on top of all industry trends and uncover any potential leads. Achieve targeted referral (FLIP) goals for all Omni Hotels. Is fully aware of corporate sponsored promotions. Assist in the development and implementation of quarterly Sales Action Plans Submit weekly and monthly sales reports on a timely basis. Maintain all FDC and hard files. FDC should be 95% or better compliance with corporate sales automation audit. Participate in the ongoing forecasting process. Is current and abides by all sales office procedures and systems. Qualifications Bachelor's degree (B.A.) from four-year college or university in business, communications, or hotel management preferred Two years or more related experience in sales work at a full service, conference hotel. Must have experience in "cold call" solicitation, contract closing, site inspections/visits with clients, setting up fam trips and contract negotiations. Current with all pertinent computer software programs, Delphi proficient. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Dec 27, 2018
Overview Mandalay Hotel Patterned after the exotic charm of a Burmese city, the Omni Mandalay Hotel in Las Colinas is a unique oasis that puts you close to the business and cultural attractions of Dallas. Located on the Mandalay Canal in Irving, Texas' prestigious Las Colinas Urban Center, the Omni Mandalay invites you to experience the elegance of a luxury hotel with a sophisticated Asian touch. The Omni Mandalay's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Mandalay Hotel in Las Colinas may be your perfect match. Job Description The Omni Mandalay is currently looking for a highly motivated, determined, and experienced Group Sales Manager to develop the 51+ on Peak for the Corporate Market (Texas/National/International). Responsibilities Achieve and exceed monthly revenue goals. Solicit accounts within assigned market segment. Increase market share from existing accounts. Prospect and develop new accounts; is familiar with utilizing tools and resources to identify potential sources of business from competitors. Maintains aggressive weekly telephone, site inspection and outside sales call goals. Focused on a Proactive Solicitation approach Follows up promptly on leads generated by the Global Sales offices, Irving and Dallas Convention & Visitors Bureau, Cvent, Starcite Active involvement in industry association and trade shows. Participate in development of quarterly local sales blitz, presentations and companywide promotions. Is current with all market-related publications in order to stay on top of all industry trends and uncover any potential leads. Achieve targeted referral (FLIP) goals for all Omni Hotels. Is fully aware of corporate sponsored promotions. Assist in the development and implementation of quarterly Sales Action Plans Submit weekly and monthly sales reports on a timely basis. Maintain all FDC and hard files. FDC should be 95% or better compliance with corporate sales automation audit. Participate in the ongoing forecasting process. Is current and abides by all sales office procedures and systems. Qualifications Bachelor's degree (B.A.) from four-year college or university in business, communications, or hotel management preferred Two years or more related experience in sales work at a full service, conference hotel. Must have experience in "cold call" solicitation, contract closing, site inspections/visits with clients, setting up fam trips and contract negotiations. Current with all pertinent computer software programs, Delphi proficient. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Mandalay Hotel Patterned after the exotic charm of a Burmese city, the Omni Mandalay Hotel in Las Colinas is a unique oasis that puts you close to the business and cultural attractions of Dallas. Located on the Mandalay Canal in Irving, Texas' prestigious Las Colinas Urban Center, the Omni Mandalay invites you to experience the elegance of a luxury hotel with a sophisticated Asian touch. The Omni Mandalay's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Mandalay Hotel in Las Colinas may be your perfect match. Job Description To ensure the function room is set according to guest expectation and Omni standards. This position will set up, breakdown, and clean all space associated with banquets and conventions. Responsibilities Cleans function rooms prior to set-up. Sets equipment to daily work sheet specifications. Provides required amenities, as dictated by banquet department standards. Refreshes meeting rooms during meal and office breaks. Breaks down meeting rooms as soon as possible after end of function. Completes special projects as directed by department management. Moves conventions material boxes, programs, etc. from hotel receiving docks, registrations areas, sleeping rooms, or suites. Caring for the equipment Accommodates special customer needs, hanging banners for meetings and food/beverage functions. Qualifications Must have a flexible schedule and be able to work Days, Nights, Weekends, and Holidays. Must be able to execute assigned room sets after period of training. Must be able to stand and walk for an extended period of time or for an entire shift. Frequent bending, squatting, kneeling and reaching overhead. Must be able to lift and carry objects weighing up to 50 lbs. Must be able to push, pull, and place objects weighing up to 100lbs without assistance. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Dec 21, 2018
Location Mandalay Hotel Patterned after the exotic charm of a Burmese city, the Omni Mandalay Hotel in Las Colinas is a unique oasis that puts you close to the business and cultural attractions of Dallas. Located on the Mandalay Canal in Irving, Texas' prestigious Las Colinas Urban Center, the Omni Mandalay invites you to experience the elegance of a luxury hotel with a sophisticated Asian touch. The Omni Mandalay's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Mandalay Hotel in Las Colinas may be your perfect match. Job Description To ensure the function room is set according to guest expectation and Omni standards. This position will set up, breakdown, and clean all space associated with banquets and conventions. Responsibilities Cleans function rooms prior to set-up. Sets equipment to daily work sheet specifications. Provides required amenities, as dictated by banquet department standards. Refreshes meeting rooms during meal and office breaks. Breaks down meeting rooms as soon as possible after end of function. Completes special projects as directed by department management. Moves conventions material boxes, programs, etc. from hotel receiving docks, registrations areas, sleeping rooms, or suites. Caring for the equipment Accommodates special customer needs, hanging banners for meetings and food/beverage functions. Qualifications Must have a flexible schedule and be able to work Days, Nights, Weekends, and Holidays. Must be able to execute assigned room sets after period of training. Must be able to stand and walk for an extended period of time or for an entire shift. Frequent bending, squatting, kneeling and reaching overhead. Must be able to lift and carry objects weighing up to 50 lbs. Must be able to push, pull, and place objects weighing up to 100lbs without assistance. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Mandalay Hotel Patterned after the exotic charm of a Burmese city, the Omni Mandalay Hotel in Las Colinas is a unique oasis that puts you close to the business and cultural attractions of Dallas. Located on the Mandalay Canal in Irving, Texas' prestigious Las Colinas Urban Center, the Omni Mandalay invites you to experience the elegance of a luxury hotel with a sophisticated Asian touch. The Omni Mandalay's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Mandalay Hotel in Las Colinas may be your perfect match. Job Description This position ensures that all Housekeeping and Food & Beverage Linens are processed in a timely manner meeting the expectations of Omni Hotels & Resorts standards while minimizing as much discarded product as possible. Responsibilities Sorting of dirty linen from laundry chute to be processed. Pickup of dirty linen from Food & Beverage Outlets/Banquets Operating all washers, dryers, ironers and towel folders Stacking clean items into laundry bins/trucks to be delivered to the guest room floors or Food & Beverage areas. Operating smaller washers/dryers to process specialty items or special requests for guests. Maintain cleanliness and organization of the department at all times. Adhere by safety and sanitization regulations as instructed by OSHA and the Omni Hotels & Resorts. Qualifications Must be able to stand in work station for up to 7 hours per shift Must be able to lift up to 50 pounds on a regular basis. Must be able to push and pull carts up to 250 pounds often throughout the shift. Must be able to bend, stoop, squat and stretch on a regular basis. Must be able to understand and follow directions in the spoken language of the work area. Must be able to travel to various areas of the hotel to pick/deliver linen items in allotted time provided. Must be able to work a flexible schedule including day, evening, weekends and holidays.
Nov 21, 2018
Location Mandalay Hotel Patterned after the exotic charm of a Burmese city, the Omni Mandalay Hotel in Las Colinas is a unique oasis that puts you close to the business and cultural attractions of Dallas. Located on the Mandalay Canal in Irving, Texas' prestigious Las Colinas Urban Center, the Omni Mandalay invites you to experience the elegance of a luxury hotel with a sophisticated Asian touch. The Omni Mandalay's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Mandalay Hotel in Las Colinas may be your perfect match. Job Description This position ensures that all Housekeeping and Food & Beverage Linens are processed in a timely manner meeting the expectations of Omni Hotels & Resorts standards while minimizing as much discarded product as possible. Responsibilities Sorting of dirty linen from laundry chute to be processed. Pickup of dirty linen from Food & Beverage Outlets/Banquets Operating all washers, dryers, ironers and towel folders Stacking clean items into laundry bins/trucks to be delivered to the guest room floors or Food & Beverage areas. Operating smaller washers/dryers to process specialty items or special requests for guests. Maintain cleanliness and organization of the department at all times. Adhere by safety and sanitization regulations as instructed by OSHA and the Omni Hotels & Resorts. Qualifications Must be able to stand in work station for up to 7 hours per shift Must be able to lift up to 50 pounds on a regular basis. Must be able to push and pull carts up to 250 pounds often throughout the shift. Must be able to bend, stoop, squat and stretch on a regular basis. Must be able to understand and follow directions in the spoken language of the work area. Must be able to travel to various areas of the hotel to pick/deliver linen items in allotted time provided. Must be able to work a flexible schedule including day, evening, weekends and holidays.
Location Mandalay Hotel Patterned after the exotic charm of a Burmese city, the Omni Mandalay Hotel in Las Colinas is a unique oasis that puts you close to the business and cultural attractions of Dallas. Located on the Mandalay Canal in Irving, Texas' prestigious Las Colinas Urban Center, the Omni Mandalay invites you to experience the elegance of a luxury hotel with a sophisticated Asian touch. The Omni Mandalay's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Mandalay Hotel in Las Colinas may be your perfect match. Job Description Responsible for assisting the server in the dining room. Duties to include setting tables with clean napkins, china and glassware, pour water for guests, and serve bread and butter as specified. Responsibilities Stock and maintain supplies in service stations Set tables with clean linen, china, glassware and silverware Ensure furniture and floors are clean and arranged according to restaurant specifications. Assist Servers during meal periods Remove any extra setting Pour Water Interact with guests Qualifications Be committed to providing exceptional customer service Ability to multi-task Must be able to stand for 8+ hour per day Must be TABC and Food Handler certified Flexible Scheduling to include nights, weekends, and holidays Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Nov 17, 2018
Location Mandalay Hotel Patterned after the exotic charm of a Burmese city, the Omni Mandalay Hotel in Las Colinas is a unique oasis that puts you close to the business and cultural attractions of Dallas. Located on the Mandalay Canal in Irving, Texas' prestigious Las Colinas Urban Center, the Omni Mandalay invites you to experience the elegance of a luxury hotel with a sophisticated Asian touch. The Omni Mandalay's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Mandalay Hotel in Las Colinas may be your perfect match. Job Description Responsible for assisting the server in the dining room. Duties to include setting tables with clean napkins, china and glassware, pour water for guests, and serve bread and butter as specified. Responsibilities Stock and maintain supplies in service stations Set tables with clean linen, china, glassware and silverware Ensure furniture and floors are clean and arranged according to restaurant specifications. Assist Servers during meal periods Remove any extra setting Pour Water Interact with guests Qualifications Be committed to providing exceptional customer service Ability to multi-task Must be able to stand for 8+ hour per day Must be TABC and Food Handler certified Flexible Scheduling to include nights, weekends, and holidays Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Mandalay Hotel Patterned after the exotic charm of a Burmese city, the Omni Mandalay Hotel in Las Colinas is a unique oasis that puts you close to the business and cultural attractions of Dallas. Located on the Mandalay Canal in Irving, Texas' prestigious Las Colinas Urban Center, the Omni Mandalay invites you to experience the elegance of a luxury hotel with a sophisticated Asian touch. The Omni Mandalay's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Mandalay Hotel in Las Colinas may be your perfect match. Job Description To ensure a safe, efficient, well-maintained hotel environment while providing maintenance services to guests in a courteous, professional and engaging manner. Responsibilities Assist hotel guests with any guest room maintenance issues (plumbing, lighting, electrical, painting, etc) Perform preventative maintenance responsibilities on all guest rooms as assigned Maintain all mechanical items in guest rooms and public areas. Work as a team to keep the back of house areas and equipment in safe, good working order. Clean all work areas after completing job. Assists mechanics and external contractors in repairs of hotel property and equipment. Completion of all assigned work orders and daily tasks. Receive direction for house calls via radio. Have a thorough understanding of Omni fire alarm procedures and other emergencies. Have a thorough understanding of Omni Hotel rules and regulations. Have a thorough understanding of OSHA rules and regulations. Be familiar with all hotel amenities and hotel facilities To be familiar with the inter-relationship between the different departments (to include PBX, Guest Services, Housekeeping, F&B outlets, Banquets, Sales, Engineering and Purchasing) Maintain 4 - Star/4 - Diamond Standards of guest service Aid guests in locating other areas of the hotel (walk them to destination if possible) Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications. Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets. Effectively operate computer, two way radio, power and hand tools required to complete responsibilities. Deliver personalized, memorable guest experiences by utilizing the Power of One Perform other duties | special projects as assigned by Engineering Management Qualifications Excellent customer service and problem solving skills required Must possess painting, basic plumbing, basic electrical, minor carpentry, lighting and/or computer skills. Maintain a professional business appearance, attitude, and performance Prior hotel maintenance experience and/or relevant technical training highly preferred Must be able to communicate professionally, efficiently, and effectively with guests Other preferred certifications such as; HVAC, Pool, Plumbing, Mechanical, Refrigeration, and Electricial Walk, stand, climb, bend, reach over-head, squat and kneel for long periods at a time, as the position requires constant motion. Crawling for short periods of time. Move, lift, carry and push items weighing up to 50-100lbs without assistance. Candidates must be able to utilize step stools and ladders effectively.
Nov 16, 2018
Location Mandalay Hotel Patterned after the exotic charm of a Burmese city, the Omni Mandalay Hotel in Las Colinas is a unique oasis that puts you close to the business and cultural attractions of Dallas. Located on the Mandalay Canal in Irving, Texas' prestigious Las Colinas Urban Center, the Omni Mandalay invites you to experience the elegance of a luxury hotel with a sophisticated Asian touch. The Omni Mandalay's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Mandalay Hotel in Las Colinas may be your perfect match. Job Description To ensure a safe, efficient, well-maintained hotel environment while providing maintenance services to guests in a courteous, professional and engaging manner. Responsibilities Assist hotel guests with any guest room maintenance issues (plumbing, lighting, electrical, painting, etc) Perform preventative maintenance responsibilities on all guest rooms as assigned Maintain all mechanical items in guest rooms and public areas. Work as a team to keep the back of house areas and equipment in safe, good working order. Clean all work areas after completing job. Assists mechanics and external contractors in repairs of hotel property and equipment. Completion of all assigned work orders and daily tasks. Receive direction for house calls via radio. Have a thorough understanding of Omni fire alarm procedures and other emergencies. Have a thorough understanding of Omni Hotel rules and regulations. Have a thorough understanding of OSHA rules and regulations. Be familiar with all hotel amenities and hotel facilities To be familiar with the inter-relationship between the different departments (to include PBX, Guest Services, Housekeeping, F&B outlets, Banquets, Sales, Engineering and Purchasing) Maintain 4 - Star/4 - Diamond Standards of guest service Aid guests in locating other areas of the hotel (walk them to destination if possible) Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications. Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets. Effectively operate computer, two way radio, power and hand tools required to complete responsibilities. Deliver personalized, memorable guest experiences by utilizing the Power of One Perform other duties | special projects as assigned by Engineering Management Qualifications Excellent customer service and problem solving skills required Must possess painting, basic plumbing, basic electrical, minor carpentry, lighting and/or computer skills. Maintain a professional business appearance, attitude, and performance Prior hotel maintenance experience and/or relevant technical training highly preferred Must be able to communicate professionally, efficiently, and effectively with guests Other preferred certifications such as; HVAC, Pool, Plumbing, Mechanical, Refrigeration, and Electricial Walk, stand, climb, bend, reach over-head, squat and kneel for long periods at a time, as the position requires constant motion. Crawling for short periods of time. Move, lift, carry and push items weighing up to 50-100lbs without assistance. Candidates must be able to utilize step stools and ladders effectively.
Location Mandalay Hotel Patterned after the exotic charm of a Burmese city, the Omni Mandalay Hotel in Las Colinas is a unique oasis that puts you close to the business and cultural attractions of Dallas. Located on the Mandalay Canal in Irving, Texas' prestigious Las Colinas Urban Center, the Omni Mandalay invites you to experience the elegance of a luxury hotel with a sophisticated Asian touch. The Omni Mandalay's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Mandalay Hotel in Las Colinas may be your perfect match. Job Description This position is responsible for maintaining a high standard of cleanliness in each guest room. Guest Room Attendants refresh rooms for guests who are continuing their stay, as well as, thoroughly clean rooms of guests who have checked out in preparation for the next guest checking in. Responsibilities Thoroughly clean guest rooms including: making beds, cleaning bathrooms, vacuuming, and dusting Restock and replace used items within guest rooms Communicate clean status of each room upon completion Remove room service trays and tables from guest rooms Stock supply cart and ensure that it is neat and well organized at all times Check all equipment prior to and after use to ensure that it is in good working order Respond to all hotel guests efficiently and in an appropriately friendly manner Qualifications Strong attention to detail Strong customer service skills Ability and willingness to stand for 8 hours at a time Ability and willingness bend, stretch, reach, and push up to 20 lbs. Ability and willingness to work a varied schedule which includes working on weekends and holidays Previous experience in housekeeping is strongly preferred Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Oct 25, 2018
Location Mandalay Hotel Patterned after the exotic charm of a Burmese city, the Omni Mandalay Hotel in Las Colinas is a unique oasis that puts you close to the business and cultural attractions of Dallas. Located on the Mandalay Canal in Irving, Texas' prestigious Las Colinas Urban Center, the Omni Mandalay invites you to experience the elegance of a luxury hotel with a sophisticated Asian touch. The Omni Mandalay's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Mandalay Hotel in Las Colinas may be your perfect match. Job Description This position is responsible for maintaining a high standard of cleanliness in each guest room. Guest Room Attendants refresh rooms for guests who are continuing their stay, as well as, thoroughly clean rooms of guests who have checked out in preparation for the next guest checking in. Responsibilities Thoroughly clean guest rooms including: making beds, cleaning bathrooms, vacuuming, and dusting Restock and replace used items within guest rooms Communicate clean status of each room upon completion Remove room service trays and tables from guest rooms Stock supply cart and ensure that it is neat and well organized at all times Check all equipment prior to and after use to ensure that it is in good working order Respond to all hotel guests efficiently and in an appropriately friendly manner Qualifications Strong attention to detail Strong customer service skills Ability and willingness to stand for 8 hours at a time Ability and willingness bend, stretch, reach, and push up to 20 lbs. Ability and willingness to work a varied schedule which includes working on weekends and holidays Previous experience in housekeeping is strongly preferred Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Mandalay Hotel Patterned after the exotic charm of a Burmese city, the Omni Mandalay Hotel in Las Colinas is a unique oasis that puts you close to the business and cultural attractions of Dallas. Located on the Mandalay Canal in Irving, Texas' prestigious Las Colinas Urban Center, the Omni Mandalay invites you to experience the elegance of a luxury hotel with a sophisticated Asian touch. The Omni Mandalay's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Mandalay Hotel in Las Colinas may be your perfect match. Job Description The Rooms Leader-in-Development program is for candidates who wish to make Hospitality their career. The Leader In Development (LID) program is a Management Training Program directed to entry level candidates with a Bachelors Degree or equivalent to develop their management skills by training them in all aspects of Housekeeping and Rooms Division operations. The person selected will spend a portion of their time working in other departments of the hotel. This position is intended to last for one year so candidates must be able to relocate upon completion of the program. Responsibilities Will learn and perform all aspects of the Rooms Division: Guest Services, Front Office, Housekeeping, Loss Prevention, & Spa operations. Oversees the performance of staff and takes corrective actions when necessary Scheduling of staff Maintains accurate payroll records to ensure staff is paid correctly Checking in and out guests Guest problem resolution Cleaning and inspecting guest rooms Laundry services Responds to guest requests and complaints as required Monitors product inventory and order additional products as necessary Interviewing and selection of staff Ensures that all housekeeping operations are performed according to Omni Hotels standards Qualifications A Bachelor's degree is required, preferably in Hospitality Management. Candidates must be available to relocate after completion of the program (approximately 12 months.) Prior guest service experience is required; Housekeeping or Rooms division hospitality experience is preferred. Move, bend, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance. When performing bell or housekeeping duties will need to push/pull up to 100 lbs. Stand, walk or sit for an extended period or for an entire work shift. Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift. Must be able to work 50 hours per week, with a flexible schedule to include nights, weekends and holidays. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Oct 13, 2018
Location Mandalay Hotel Patterned after the exotic charm of a Burmese city, the Omni Mandalay Hotel in Las Colinas is a unique oasis that puts you close to the business and cultural attractions of Dallas. Located on the Mandalay Canal in Irving, Texas' prestigious Las Colinas Urban Center, the Omni Mandalay invites you to experience the elegance of a luxury hotel with a sophisticated Asian touch. The Omni Mandalay's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Mandalay Hotel in Las Colinas may be your perfect match. Job Description The Rooms Leader-in-Development program is for candidates who wish to make Hospitality their career. The Leader In Development (LID) program is a Management Training Program directed to entry level candidates with a Bachelors Degree or equivalent to develop their management skills by training them in all aspects of Housekeeping and Rooms Division operations. The person selected will spend a portion of their time working in other departments of the hotel. This position is intended to last for one year so candidates must be able to relocate upon completion of the program. Responsibilities Will learn and perform all aspects of the Rooms Division: Guest Services, Front Office, Housekeeping, Loss Prevention, & Spa operations. Oversees the performance of staff and takes corrective actions when necessary Scheduling of staff Maintains accurate payroll records to ensure staff is paid correctly Checking in and out guests Guest problem resolution Cleaning and inspecting guest rooms Laundry services Responds to guest requests and complaints as required Monitors product inventory and order additional products as necessary Interviewing and selection of staff Ensures that all housekeeping operations are performed according to Omni Hotels standards Qualifications A Bachelor's degree is required, preferably in Hospitality Management. Candidates must be available to relocate after completion of the program (approximately 12 months.) Prior guest service experience is required; Housekeeping or Rooms division hospitality experience is preferred. Move, bend, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance. When performing bell or housekeeping duties will need to push/pull up to 100 lbs. Stand, walk or sit for an extended period or for an entire work shift. Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift. Must be able to work 50 hours per week, with a flexible schedule to include nights, weekends and holidays. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Job Code: 07232-102105 PRN/Per Diem PRN HCA has been recognized as a World's Most Admired Company in the Health Care Medical Facilities Industry by Fortune Magazine . The Ambulatory Surgery Division of HCA operates and jointly owns with physicians 130+ surgery centers across the United States. Our cases are performed Monday-Friday which means NO nights, NO weekends, or On-call will be required. The size of our surgery centers naturally creates a culture where everyone knows one another with a shared focus on providing the best possible experience for those that we serve. We are currently in search of additional members to join our team! We value you and your future. We provide multiple health insurance plan options, tuition reimbursement, and many more programs to cover a wide variety of today's life and family needs. In addition to your salary and health insurance benefits, HCA provides a matching 401k as well as an Employee Stock Purchase Plan (ESPP). Members of HCA receive consumer discounts on cell phones, hotels, rental cars, and many others. Interviews are being set immediately, you are encouraged to apply today! Operational Duties: Demonstrates necessary practical, technical or specialized knowledge and skills required for the role of the GI/Endoscopy technician in accordance with facility policy and procedures. Demonstrates knowledge related to maintenance, cleanliness, and sterilization/disinfection of instruments and equipment. Maintains a sanitary environment for the provision of patient care. Demonstrates knowledge of high disinfection and sterilization of endoscopy equipment. (Maintains daily log, testing for efficacy of disinfecting solution with each cycle, performs biological tests, test strips quality controls, and completes log, as per facility policies). Proficient in the care, handling, and disinfection of all endoscopes and accessories. Prepares the endoscopy unit adequately and ensures availability of necessary GI equipment and supplies. Cleans GI treatment rooms between procedures and prepares rooms for next case. Utilizes good customer service while interacting with patient, family and physicians. Keeps patient and family informed on a timely basis. Assists the physician with interventions as indicated (positioning, preparing specimens, GI tract tattooing, etc.) Demonstrates appropriate aseptic techniques as indicated by interventions (hand hygiene, and equipment preparation). Assists in the maintenance, care and labeling of specimens. Identifies specimen with surgeon and passes specimen to the circulating RN. Education: Graduate of an accredited Surgical Technology program preferred. Experience: • One year acute care experience; preferably in an ambulatory surgery center. Certification/License: • Valid BCLS Certification upon employment***online certification not acceptable. Last Edited: 05/21/2018
May 22, 2018
Job Code: 07232-102105 PRN/Per Diem PRN HCA has been recognized as a World's Most Admired Company in the Health Care Medical Facilities Industry by Fortune Magazine . The Ambulatory Surgery Division of HCA operates and jointly owns with physicians 130+ surgery centers across the United States. Our cases are performed Monday-Friday which means NO nights, NO weekends, or On-call will be required. The size of our surgery centers naturally creates a culture where everyone knows one another with a shared focus on providing the best possible experience for those that we serve. We are currently in search of additional members to join our team! We value you and your future. We provide multiple health insurance plan options, tuition reimbursement, and many more programs to cover a wide variety of today's life and family needs. In addition to your salary and health insurance benefits, HCA provides a matching 401k as well as an Employee Stock Purchase Plan (ESPP). Members of HCA receive consumer discounts on cell phones, hotels, rental cars, and many others. Interviews are being set immediately, you are encouraged to apply today! Operational Duties: Demonstrates necessary practical, technical or specialized knowledge and skills required for the role of the GI/Endoscopy technician in accordance with facility policy and procedures. Demonstrates knowledge related to maintenance, cleanliness, and sterilization/disinfection of instruments and equipment. Maintains a sanitary environment for the provision of patient care. Demonstrates knowledge of high disinfection and sterilization of endoscopy equipment. (Maintains daily log, testing for efficacy of disinfecting solution with each cycle, performs biological tests, test strips quality controls, and completes log, as per facility policies). Proficient in the care, handling, and disinfection of all endoscopes and accessories. Prepares the endoscopy unit adequately and ensures availability of necessary GI equipment and supplies. Cleans GI treatment rooms between procedures and prepares rooms for next case. Utilizes good customer service while interacting with patient, family and physicians. Keeps patient and family informed on a timely basis. Assists the physician with interventions as indicated (positioning, preparing specimens, GI tract tattooing, etc.) Demonstrates appropriate aseptic techniques as indicated by interventions (hand hygiene, and equipment preparation). Assists in the maintenance, care and labeling of specimens. Identifies specimen with surgeon and passes specimen to the circulating RN. Education: Graduate of an accredited Surgical Technology program preferred. Experience: • One year acute care experience; preferably in an ambulatory surgery center. Certification/License: • Valid BCLS Certification upon employment***online certification not acceptable. Last Edited: 05/21/2018
Job Code: 08950-149541 Full-time No Weekends Do you have a passion for healthcare and helping others? Jump-start your career in our patient account services department and apply today to be a Billing Specialist! Parallon's Mission: We serve and enable those who care for and improve human life in their communities. Parallon, a division of HCA, is an industry-leading provider of patient financial and revenue cycle services to acute care providers across the United States. We are dedicated to our values and passionate about finding future leaders for our fast-growing divisions in the Dallas/Fort Worth area. Although we are the largest healthcare provider in the world and experts and leaders in revenue cycle services, we maintain a people-first culture and sense of community. As a Billing Specialist, you will be responsible for processing claims electronically (or via mail if required) to third party payers, working all billing vendor edits including Medicare Service Center daily unbilled reports, working account delays daily from the hospital bill alert reports and posting correct late charges to accounts. Duties include, but are not limited to: Resolves claim edits based on documented processes in the electronic billing system Communicates edit trends to Team Lead/Manager/Director Reviews unreleased claims daily in order to resolve and release to the payer Resolves requests in all designated billing queues in eRequest and CRT daily Completes secondary claim releases daily Knowledge, Skills & Abilities Communication - communicates clearly and concisely, verbally and in writing. This includes utilizing proper punctuation, correct spelling and the ability to transcribe accurately. Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations Interpersonal skills - able to work effectively with other employees, patients and external parties PC skills - demonstrates proficiency in Microsoft Office applications and others as required Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems Basic skills - demonstrates ability to organize, perform and track multiple tasks accurately in short time frames, have ability to work quickly and accurately in a fast-paced environment while managing multiple demands, ability to work both independently and collaboratively as a team player, adaptability, analytical and problem solving ability and attention to detail and able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately. Education High school diploma or GED required. Experience Minimum one year related experience required, preferably in healthcare. Certificates/License - N/A At Parallon, every employee is a valued member of our organization. You can expect to receive competitive salary, ongoing professional development, comprehensive benefits package, performance bonuses and more! Check us out or follow us on LinkedIn at https://www.linkedin.com/company/parallon-business-solutions #ParallonBCOM Last Edited: 05/09/2018
May 11, 2018
Job Code: 08950-149541 Full-time No Weekends Do you have a passion for healthcare and helping others? Jump-start your career in our patient account services department and apply today to be a Billing Specialist! Parallon's Mission: We serve and enable those who care for and improve human life in their communities. Parallon, a division of HCA, is an industry-leading provider of patient financial and revenue cycle services to acute care providers across the United States. We are dedicated to our values and passionate about finding future leaders for our fast-growing divisions in the Dallas/Fort Worth area. Although we are the largest healthcare provider in the world and experts and leaders in revenue cycle services, we maintain a people-first culture and sense of community. As a Billing Specialist, you will be responsible for processing claims electronically (or via mail if required) to third party payers, working all billing vendor edits including Medicare Service Center daily unbilled reports, working account delays daily from the hospital bill alert reports and posting correct late charges to accounts. Duties include, but are not limited to: Resolves claim edits based on documented processes in the electronic billing system Communicates edit trends to Team Lead/Manager/Director Reviews unreleased claims daily in order to resolve and release to the payer Resolves requests in all designated billing queues in eRequest and CRT daily Completes secondary claim releases daily Knowledge, Skills & Abilities Communication - communicates clearly and concisely, verbally and in writing. This includes utilizing proper punctuation, correct spelling and the ability to transcribe accurately. Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations Interpersonal skills - able to work effectively with other employees, patients and external parties PC skills - demonstrates proficiency in Microsoft Office applications and others as required Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems Basic skills - demonstrates ability to organize, perform and track multiple tasks accurately in short time frames, have ability to work quickly and accurately in a fast-paced environment while managing multiple demands, ability to work both independently and collaboratively as a team player, adaptability, analytical and problem solving ability and attention to detail and able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately. Education High school diploma or GED required. Experience Minimum one year related experience required, preferably in healthcare. Certificates/License - N/A At Parallon, every employee is a valued member of our organization. You can expect to receive competitive salary, ongoing professional development, comprehensive benefits package, performance bonuses and more! Check us out or follow us on LinkedIn at https://www.linkedin.com/company/parallon-business-solutions #ParallonBCOM Last Edited: 05/09/2018
