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matching records: 60| page 1 of 12
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 | Sep 2, 2010,added today!
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Time Warner Cable
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| Mgr, Order Management |
| MECKLENBURG COUNTY, NC 28243 |
| Compensation: N/A |
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| Posting
Job Title Mgr, Order Management
Requisition # 122432BR
Location United States - North Carolina - Charlotte
Area of
Interest Information Technology Services
Position
Type Full Time
Posting Job Description The Time Warner Cable Corporate office currently seeks a Manager, Order Management with strong knowledge in Order Management systems to be the IT liaison between TSG and other TWC organizations as well as our regions. Our order management solution spans across all our lines of business and this resource will be required to understand the business operations side of as it pertains to order management.
Essential Job Functions:
Must possess the ability to develop repeatable business operations process that can be used across all of our lines of business. This resource must have strong knowledge of the systems he or she supports. A previous background working with order management systems, in addition to some operations backgrounds is a must.
Lead a team to develop clear order management metrics
Show leadership and a strong command of the order management systems
Must totally understand how the order managements systems work
Collaborate with regional leaders to determine how to organize our work force to better align with our order management systems and processes
Very strong communication that can articulate business impacts to the business
Must possess the ability to develop cross function professional relationships
Development of and articulation of reports needed to manage the business
Must communicates to management
Meets with divisions and regional leaders to understand business issues and wok with cross functional teams to provide solutions
Effectively communicates expectations and develop metrics by which to manage the business
Must have some background working on order management platforms such as Oracle OSM, Conceptwave, etc
A strong ability in reporting tools is a must
Job Requirements:
B.S Computer Science or related discipline.
5+ years experience in an operations role or previous order management role
A strong It background
. 5 years direct work experience in a project management capacity, including all
aspects of process development and execution.
. Demonstrated experience in order management methodologies
. Prior experience working on an order management platform
. Experience in developing, implementing, and measuring process
. Flexible during times of change
. Must possess a strong background in analyzing issues and defining a solution
. Physically able to participate in training sessions, presentations, and meetings.
. Some travel may be required for the purpose of meeting with regions
Education and Experience:
Level 4: Bachelor or higher; or equivalent training, education and experience.
Travel Requirements:
25-30 %
Supervisory/Managerial Responsibilities:
Lead: Assigns, trains, schedules or oversees work of others. |
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| Sep 2, 2010,added today!
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Time Warner Cable
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| Assoc Engineer, Technical Security |
| MECKLENBURG COUNTY, NC 28243 |
| Compensation: N/A |
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| Posting
Job Title Assoc Engineer, Technical Security
Requisition # 121763BR
Location United States - North Carolina - Charlotte
Area of
Interest Information Technology Services
Position
Type Full Time
Posting Job Description The Time Warner Cable Corporate office currently seeks an Associate Technical Security Engineer for our IT Security and Compliance Department. Below please find a brief description of the essential duties and responsibilities required to function successfully in this position.
Essential Job Functions:
Strategy & Planning
. Collaborate with department management, supervisors, and/or team members to assess near- and long-term technical security needs.
. Create and maintain documentation as it relates to security monitoring, testing, and control configuration, processes, and service records.
. Develop, implement and maintain policies, procedures, and associated training plans for technical security administration, usage, and disaster recovery.
. Develop technical security standards related to system, network, and application security practices.
Acquisition & Deployment
. Assist with deployment of company security infrastructure including authentication, end-point, testing, encryption, and monitoring systems.
. Conduct research on information security products, services, protocols, and standards to remain abreast of developments in the information security industry.
. Support efforts related to new and existing information security equipment, hardware, and software upgrades.
. Interact with vendors, outsourcers, and contractors to secure information security products and services.
Operational Management
. Augment assessments of effectiveness and efficiency of existing security systems; Contribute to development and implementation strategies for improving or further leveraging these systems.
. Support proposals and creation efforts of system design models, specifications, diagrams, and charts related to information security to system programmer and development teams.
. Assist with server and security audits, system backup procedures, and other recovery processes in accordance with the company's disaster recovery and business continuity strategies.
. Create and maintain security documentation as it relates to system configuration, mapping, processes, and service records.
. Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems.
. Monitor and test system performance; prepare and deliver system performance statistics and reports.
. Assist with configuration activities of information security systems to ensure their smooth and reliable operation in fulfilling business objectives and processes.
. Provide assistance with the installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices as it relates to information security monitoring and controls.
. Support activities related to security asset management, including maintenance of security component inventory and related documentation and technical specifications information.
Job Requirements:
Knowledge & Experience
. Knowledge and familiarity with information security technology design, development, and implementation.
. Experience with security principles and general security management best practices.
. Some hands-on technical knowledge of network and PC operating systems, including Firewalls, IDS/IPS, Windows, UNIX (Linux, AIX, HPUX, Solaris, etc), TCP/IP, etc.
. Knowledge of vulnerability management tools and methodologies.
. Cognizant of information security incident response and forensics tools and methodologies
. Some hardware and software troubleshooting experience.
. Exposure to McAfee and PGP product lines.
. Familiar with testing tools and procedures for information security.
. Aware of data privacy practices and laws.
. Potentially staff an on-call rotation
Preferred Qualifications:
. Secure Software development experience and/or solid scripting/coding skills
. Previous exposure on a Computer Incident or Emergency Response Team
. Knowledge of Penetration Testing tools and methodologies
. Familiar of cryptographic standards, ciphers, algorithms and PKI
. Information Technology/Security education, such as Networking 101, Firewalls, Routers..etc.
Education and Experience:
Bachelor's degree (B.A. or B.S.) from four-year college or university; or equivalent training, education and experience.
Travel:
5% |
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| Sep 2, 2010,added today!
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Time Warner Cable
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| Analyst, Operations |
| MECKLENBURG COUNTY, NC 28243 |
| Compensation: N/A |
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| Posting
Job Title Analyst, Operations
Requisition # 121779BR
Location United States - North Carolina - Charlotte
Area of
Interest Information Technology Services
Position
Type Full Time
Posting Job Description The Time Warner Cable Corporate office currently seeks an Operations Analyst (Scheduler) for our Computer Operations Department. Below please find a brief description of the essential duties and responsibilities required to function successfully in this position.
Essential Job Functions:
Provides Job Scheduling expertise for all Production environments as necessary as well as Functional and Administrative support for Tidal Enterprise Scheduler (TES) for all Production processing in the TWC Corporate Computing Environments
Job Requirements:
Must possess excellent written and verbal communications skills.
Ensures the accuracy of all standard and ad-hoc production processing of jobs and schedules executed in the TWC Corporate Computing Environments.
Maintains the integrity of the scheduling environment by performing standard tasks such as Create Actions, Event and Variable Actions, Create Manipulate and Maintain Calendars, Transporter Routines, Maintain Tidal Users Access, and by performing standard scheduler maintenance routines.
Provides support to the Computer Operations staff and various Application Development and Support groups by partnering with such groups to resolve technical issues or questions regarding scheduling and processing of production jobs and schedules.
Provides expertise regarding TES processes and procedures.
Maintains the operational, informational documentation and knowledge base applicable to TES.
Assists along with Desk Top Services; Database Administrators; and System/Application Administrators in the deployment and maintenance of TES clients, agents, adapters and solution connectors.
Ensures that TES release levels are kept as current as possible as determined by Sr. Mgmt. and as it relates to bug fixes, patching activities and any upgrade activities by partnering with supporting application, database, and system administrators.
Function as a backup to the Computer Operations Staff when necessary.
Participates in various audit efforts providing requested proof documents.
Must be able to perform after hours and on call support for issues and occasional weekend project work.
Works with, monitors and supplies direct training for the Computer Operations staff in the use of TES.
Preferred Qualifications:
Those that will be considered for this position will have held a position for 3 or more recent or current years working directly with Tidal Enterprise Scheduler in a cross platform environment in the capacity of Scheduler, Computer Operator, Application Developer or System Administrator position.
3-5 years experience as a Computer Operator in a Multi Platform environment.
Basic knowledge of UNIX command language and Windows based Operating Systems.
Working knowledge of a Problem Tracking and Reporting software such as Remedy.
3-5 years experience working with Microsoft Office products in particular Outlook, Excel and Word is required.
Working knowledge of Robot Job Scheduler in a Operator or Scheduler capacity.
Education and Experience:
Bachelor's degree (B.A. or B.S.) from four-year College or university; or equivalent training, education and experience. |
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| Sep 2, 2010,added today!
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Time Warner Cable
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| Chief Marketing Officer - East Region |
| MECKLENBURG COUNTY, NC 28243 |
| Compensation: N/A |
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| Posting
Job Title Chief Marketing Officer - East Region
Requisition # 122427BR
Location United States - North Carolina - Charlotte
Area of
Interest Marketing
Position
Type Full Time
Posting Job Description The Regional Chief Marketing Officer of the
East Region will provide leadership and
expert resources in defining the East
Region's strategy as related to the marketing
of our products and services and the
development and optimization of sales and
distribution channels. This includes the
development of effective strategies for
growth, including faithful stewardship of our
brands, flawless execution of promotional
tactics, thoughtful development and
implementation of our competitive strategies,
and increased reliance on the principles of
the "marketing sciences" including research,
analysis, and strategic segmentation and
customer lifetime value. This position
requires significant strength in organizational
development and the ability to lead with
conviction in a highly competitive
environment.
Key functional responsibilities include
subscriber marketing, relationship
management, retention, sales channels,
analytics, marketing operations,
programming and product management.
This individual will also collaborate
effectively with other key stakeholders,
including key executive Corporate Team
members, Executive Vice Presidents, Regional
Vice President of Operations and Regional
CFOs of Finance.
DUTIES/OBJECTIVES:
Consumer Marketing
. Surpass subscriber and revenue growth
objectives while positioning Time Warner
Cable as the preeminent multimedia provider
. Build marketing plans for key customer
segments and share best practices with
Corporate Marketing & Regional
counterparts.
. Organize and design best marketing
practices around consumer segmentation and
customer lifetime value as a means of
approaching our business and growth
opportunities.
. Build profitable subscriber growth in an
operationally friendly manner that facilitates
improved customer metrics and reduced
service and support expenses
. Utilize research and analysis to identify
and implement regionally-focused customer
trend analysis ensuring local collaboration
with database best practice, data hygiene and
reporting (e.g., campaign management, field
training, and performance metrics).
. Provide Corporate Marketing with
competitive intelligence and leverage central
database to provide analytic support and
recommendations for the region regarding
customer segments, product performance,
and channel effectiveness.
Brand Marketing
. Oversee brand marketing, creative
services and promotion/advertising within
the region coordinating with Corporate
Marketing & national agencies to customize
the advertising and imagery used to promote
the business, its product lines, and consumer
facing offers/bundles.
. Further Regional/local media buying and
planning Regional/local needs for creative
execution for collateral materials for DM, TV
production, web etc.
Product Management
. Establish regional product line goals for
sales and profitability and work with the local
division marketing teams to establish
appropriate marketing budgets.
. Lead the development of pricing
guidelines that are both competitive and
responsive to the overall financial goals for
the region.
. Ensure faultless execution at the local
level with introduction and launch of new
products.
. Partner with counterparts in other
Regions and Corporate Marketing group to
ensure that the competitive and consumer
intelligence from the field is communicated
and analyzed in context.
Sales Management
. Develop and ensure great execution of a
direct sales strategy while providing direction
to regional Direct Sales Operation.
. Consult with Divisional operations to
ensure sales goals are being met.
. Responsible for channel management
throughout region.
. Negotiate and maintain regional retail
partnerships as well as manage and monitor
plans for the retail channels, including the
execution of national partnerships.
. Set strategy for inbound sales
throughout the region and establish
benchmarks and performance goals for local
and regional inbound sales and performance
goals for local direct sales.
. Identify and manage marketing
segments delivering regional sales bundling,
migration goals, and develop/manage
marketing tests.
. Approve local marketing budget and mix
allocation & media planning.
REQUIREMENTS:
. Bachelors Degree in Marketing or
Business Administration or advanced degree
highly preferred. Equivalent related
experience may be considered in lieu of a
degree, but some college will be required.
. Masters Degree and/or APR Certification
preferred.
. A proven track record of leading
subscriber and revenue growth in a
competitive industry
. Experience in developing a large
marketing & sales organization that markets
in scale while attracting exceptional talent
. 15 or more years of marketing and sales
management experience with at least 7 years
of experience in a senior marketing
management position, preferably with
multiple system organization. Ideally,
intimate knowledge and familiarity with cable
TV billing systems and technology.
. Experience in Hispanic and Multicultural
marketing
. Change agent and culture carrier,
requiring the balance between strategic and
operating capability with a skew to seamless
execution.
. Ability to drive hard for results with the
appropriate strategic foresight, business
flexibility, and people sensitivity is key.
. Analytical nature and ability to identify
marketing & sales trends from operation
metrics.
. Effective bridge-builder between
corporate and field organizations, with the
necessary people and performance
competencies to communicate a passion for
winning.
. Excellent communicator capable of
building relationships and communicating
effectively at every level in the organization.
. Sales oriented executive with experience
in residential and/or high volume
sales/transactional environment. Knowledge
of a direct sales operation.
. Driven, decisive, and results-focused
marketing manager with the right marketing
skills.
. Customer-driven mindset, cultivating
innovative thinking, with strategic and
tactical marketing skills and understanding
of the critical factors that drive customer
acquisition, retention and expansion of per-
household revenues.
. Shared values and style consistent with
TWC's corporate values: dedication to
innovation; high business ethics; diversity;
corporate responsibility, customer-focused
and quality service.
. Proficient with a variety of software, for
example, MS Word, Excel, Power Point,
forecasting tools, databases and
segmentation systems. |
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| Sep 2, 2010,added today!
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Time Warner Cable
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| Sr. Engineer Moto |
| MECKLENBURG COUNTY, NC 28243 |
| Compensation: N/A |
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| Posting
Job Title Sr. Engineer Moto
Requisition # 122066BR
Location United States - North Carolina - Charlotte
Area of
Interest Information Technology Services
Engineering/Technical Operations
Position
Type Full Time
Posting Job Description The Time Warner Cable Corporate office currently seeks a Engineer for our ATG Adavnced Video Support Department. Below please find a brief description of the essential duties and responsibilities required to function successfully in this position.
Essential Job Functions:
Provide support on new Video Technologies being deployed within the Time Warner Divisions. Must be able to troubleshoot, perform preventive maintenance, and provide technical phone support in a 24/7 environment and also be available for on-call duty . Required to document trouble calls/outages using a trouble ticketing system 95%. Training on and reviewing new technologies 5%.
Job Requirements:
. Four years experience in Networking Concepts (Servers, Routers)
. Four Years Experience in Network Troubleshooting
. Knowledge of Computer Hardware
. Linux Red Hat Concepts
. Knowledge of Business Management Systems
. Knowledge iCom and CSG Billing Systems
. Knowledge of XML-based communications
. Extensive knowledge of RF Headend Operations
. Experience with Provisioning Systems
Five - Seven years experience troubleshooting VOD components
Five - Seven years experience troubleshooting Broadcast/Narrowcast stream failures
. Experience in a 24/7 NOC setting
. Uses professional concepts; applies company policies and procedures to resolve a variety of issues.
Attention to detail, analytical ability, a person who sees projects through, a person that can be both proactive and reactive, the ability to keep accurate, organized records, a self-starter, outstanding communication skills, professional demeanor, the ability to display empathy, people oriented, and a team player.
. Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors.
. Exercises judgment within defined procedures and practices to determine appropriate action.
. Has internal and some external contacts.
. Normally receives general instructions on routine work, detailed instructions on new projects or assignments.
Preferred Qualifications:
. Preferred - B.S. Degree in Computer and Networking Applications or related Certifications and or equivalnt combination of education and pratical field experience.
. Preferred - Red Hat Linux System Admin Skills
Four to six years experience in Networking Concepts (Servers, Routers), four years experience in network troubleshooting, knowledge of computer hardware , Linux Red Hat, Oracle, JAVA, Knowledge of business management systems, knowledge of XML-based communications, knowledge of RF
Five years experience with Headend operations, knowledge of the provisioning systems.
Education and Experience:
Bachelor's degree (B. A.) from four-year college or university; or equivalent training, education and experience.
Four to six years experience in Networking Concepts (Servers, Routers), four years experience in network troubleshooting, knowledge of computer hardware , Linux Red Hat, Oracle, JAVA, Knowledge of business management systems, knowledge of XML-based communications, knowledge of RF
Five years experience with Headend operations, knowledge of the provisioning systems.
Travel Requirements:
Travel 40%
Required to travel soon after accepting the position to learn the technologies.Short notice travel may be requied as field issues arise.
Time Warner Cable offers competitive benefits to include medical, dental, vision, a matched 401(k) plan, tuition reimbursement, a pension plan and Free Cable/Internet. Qualified candidates should apply online at www.timewarnercable.com. EOE/M/F/D/V |
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