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matching records:29 | page1 of6
  | Nov 20, 2009,1 days old  
Senior Benefits Representative
MECKLENBURG COUNTY, NC 28243
Compensation: N/A
Posting Job Title Senior Benefits Representative Requisition # 115841BR Location United States - North Carolina - Charlotte Area of Interest Human Resources Position Type Full Time Posting Job Description The Time Warner Cable Corporate office currently seeks a Senior Benefits Representative for our HR Department. Below please find a brief description of the essential duties and responsibilities required to function successfully in this position. Essential Job Functions: Responsible for supporting the development, administration and analysis of qualified retirement plans, including defined benefits and defined contribution plans. Provides subject matter expertise to internal and external requesters related to the defined benefits and defined contribution plans. Accountabilities: . Responsible for reviewing and providing 1st level of approval for the payment of invoices for employer contributions, Fidelity pension payments, Investment Manager Fees and Vendor payments. . Develops and maintains procedures for internal and external audits. . Responsible for gathering and providing audit data requests to auditors for annual audits, valuations, and SOX compliance testing. . Assists HRIS and vendors with annual discrimination testing, ensure proper files are received timely and address any issues/questions related to the testing. . Responsible for identifying plan administration and employee communication improvement areas. . Responsible for interpreting summary plan description language, understanding and explaining IRS/legislative benefit laws, research and resolving issues, and providing consultative discussion and resolution to complex benefit situations. . Helps facilitate the creation of and adheres to processes that are simple and easy to integrate with field HR protocol; evaluates tools (electronic paper, media, etc.) that are effective for field HR collectively. . Identifies interface and processing issues in the HRIS system and collaborates with the Qualified Plans Manager, HRIS and the vendor partners on problem identification and/or resolution. . Participates in the development, implementation and administration of new retirement plan programs, retirement plan communication and provides recommendations for materials and processes. . Develops strong partnerships with external vendors (plan administration, eligibility, recordkeeping service, and trust services) to ensure that plans are administered appropriately and that issues are resolved timely and accurately. . Delivers excellent customer service and research resolution, provides counsel and advice regarding complex issues relating to all TWC qualified retirement plans. . Assists with special projects pertaining to retirement plan design and financial modeling . Other duties as assigned Job Requirements: . Previous experience in Benefits Finance/Taxes, specifically with Qualified Retirement Plan administration and analysis. . Bachelor's Degree level in Human Resources or Finance preferred. . 5+ years experience with Qualified Retirement Plans. . Proficient knowledge of Microsoft Word, Microsoft Excel, and Microsoft Access. . Working knowledge of PeopleSoft preferred (including query and reporting). . Strong analytical, verbal and written skills. . Excellent interpersonal skill demonstrating an ability to organize, coordinate and effectively work as part of a team. . Keen ability to multi-task and pay close attention to detail. . Highly motivated, self-starter that requires little direction and takes personal ownership in all aspects of the role. Education and Experience: Bachelor's degree (B. A.) from four-year college or university; or equivalent training, education and experience. Physical Demands: The physical demands described here are those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is: Regularly required to talk and hear; Frequently required to sit, stand and bend at the knee and waist and walk; Required to use hand to type, handle objects and paperwork; Required to reach and hold on to items at chest level or reach above the shoulder; Required to use close vision and be able to focus. Finally, the employee generally works in an indoor office environment; overtime maybe required. Finally, Time Warner Cable offers competitive benefits to include medical, dental, vision, a matched 401(k) plan, tuition reimbursement, free cable (in specified areas) and free AOL. Qualified candidates should apply in person using the Time Warner Cable kiosk (where available) or on-line at www.timewarnercable.com. EOE/M/F/D/V NCBC-TWCC 10/26/2009 xtimewcchaxftpz
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  | Nov 20, 2009,1 days old  
Automotive Sales Director
MECKLENBURG COUNTY, NC 28243
Compensation: N/A
Posting Job Title Automotive Sales Director Requisition # 116155BR Location United States - North Carolina - Charlotte Area of Interest Ad Sales Position Type Full Time Posting Job Description The Time Warner Cable Media Sales Team - East Region currently seeks an Automotive Sales Director in our East Region. Below please find a brief description of the essential duties and responsibilities required to function successfully in this position. Essential Job Functions: -Directs automotive sales strategies for the East region -Responsible for all markets' auto budgets and performance. -Coordinates activities around and focus on the Automotive vertical across all of the region's markets and sales teams. - Supports Account Executives and administrative support personnel in the automotive sector. Responsibilities include: coaching and training sales staff, participating in interviewing/hiring activities, providing input on all business actions related to auto sector. - Prepares budgets, re-estimates and long-range plans. - Responsible for the maximization of auto revenue production including management of related inventory and resources. - Develops automotive advertising strategies and tactics, and promotional/event driven activities consistent with TWC policies and procedures and National/Local laws and regulations. - Oversees the preparation of research and demographic analysis used to maximize local, regional and national sales efforts in the auto sector. - Develops and maintains positive, productive working relationship with all market sales personnel and operational associates. - Maintains high level of visibility and professionalism in the communities we serve and with clients. - Performs other duties as assigned. Job Requirements: -Knowledge of advertising, marketing, promotion, production and traffic is required. -Working knowledge of cable industry and National/Local regulations as they relate to areas of responsibility required. -Local and national sales as well as agency experience preferred; specific Automotive expertise is preferred -Incumbent will be a highly motivated, enthusiastic self-starter and possess a desire to win. -Must demonstrate proficient coaching skills including the ability to lead and inspire personnel to achieve goals. -Requires the ability to communicate effectively and professionally, both orally and in writing, and have strong interpersonal communications skills. -Requires solid problem-solving skills and the ability to act quickly while using good judgment. -Travel as needed is a requirement. Education & Experience: Bachelor's Degree with an emphasis in Marketing, Communications or other related field. Five to ten years' related work and supervisory experience. The physical demands described here are those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is: Regularly required to talk and hear; Frequently required to sit, stand and bend at the knee and waist and walk; Required to use hand to type, handle objects and paperwork; Required to reach and hold on to items at chest level or reach above the shoulder; Required to use close vision and be able to focus. Finally, the employee generally works in an indoor office environment; overtime maybe required. Time Warner Cable offers competitive benefits to include medical, dental, vision, a matched 401(k) plan, tuition reimbursement, free cable (in specified areas) and free AOL. Qualified candidates should apply in person using the Time Warner Cable kiosk (where available) or on-line at www.timewarnercable.com. EOE/M/F/D/V
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  | Nov 20, 2009,1 days old  
Web Analyst
MECKLENBURG COUNTY, NC 28243
Compensation: N/A
Posting Job Title Web Analyst Requisition # 116157BR Location United States - North Carolina - Charlotte Area of Interest Information Technology Services Ad Sales Position Type Full Time Posting Job Description Time Warner Cable currently seeks a motivated web applications programmer (IT Analyst) for our Media Sales Department to support and develop internal and external applications and websites. Below please find a brief description of the essential duties and responsibilities required to function successfully in this position. Essential Job Functions: . Work with the technical team to create and maintain internal and external websites and applications vital to all departments . Work independently and as part of a team to research business needs and provide recommendations and technical solutions designed to grow Media Sales revenue . Assist with planning IT projects and functions when required including minimal networking, office computers, and other Media Sales technical infrastructure . Maintain an understanding of the latest technology and how to apply it to our Media Sales operations . Maintain a high level of understanding in the set up, deployment and maintenance of computer hardware, software, and networking. . Work with software vendors to ensure maximum stability and up times . Back up for IT Supervisor as required . Any other duties assigned by management Job Requirements: . Experience at least two of the following:.NET, ColdFusion, PHP, Flex, Ruby on Rails, Perl . Experience with Linux or Unix or BSD and Apache/IIS preferred . Experience with two or more of the following: MSSQL, Oracle, MySQL, Access . Some familiarity/understanding of DNS, Active Directory, LDAP, TCP/IP networking, batch scripting, SSL certificates, database design, MPEG-2, Flash, WMV desirable . Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations . Ability to write reports, business correspondence, and procedure manuals . Ability to effectively provide training, present information and respond to questions from groups of managers, clients, customers, and the general public . Experience working with Microsoft Office applications desired . Knowledge of Windows XP, 7, 2000, 2003 and/or 2008 operating systems . Familiarity with an Active Directory domain encompassing multiple locations preferred . Knowledge of the design of local area networks, wide area networks, remote access and all its components . Ability to troubleshoot network, network connectivity and computer problems . Advanced computer skills & innovative problem solver . Ability to be self motivated, manage time and work without supervision; Able to work independently and as part of a team . Ability to work flexible schedule, overtime. . Able to travel (rarely needed) and participate with on- call rotation . Customer and team focused attitude, able to effectively communicate and follow up to provide final resolution to customers. Education and Experience: Associate's degree (A. A.) or equivalent from two-year college or technical school; or three months to one year related experience and/or training; or equivalent combination of education and experience. Physical Demands: The physical demands described here are those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is: Regularly required to talk and hear; Frequently required to sit, stand and bend at the knee and waist and walk; Required to use hand to type, handle objects and paperwork; Required to reach and hold on to items at chest level or reach above the shoulder; Required to use close vision and be able to focus. Finally, the employee generally works in an indoor office environment; overtime maybe required. Time Warner Cable offers competitive benefits to include medical, dental, vision, a matched 401(k) plan, tuition reimbursement, free cable (in specified areas) and free AOL. Qualified candidates should apply in person using the Time Warner Cable kiosk (where available) or on-line at www.timewarnercable.com. EOE/M/F/D/V
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  | Nov 20, 2009,1 days old  
Customer Care Professional
MECKLENBURG COUNTY, NC 28243
Compensation: N/A
Posting Job Title Customer Care Professional Requisition # 116241BR Location United States - North Carolina - Charlotte Area of Interest Customer Service/Member Services Position Type Full Time Posting Job Description Time Warner Cable's Carolina Region Customer Care department currently seeks a Customer Care Professional Representative for our Charlotte, NC location. Please find below a brief description of the essential duties and responsibilities required to function successfully in this position. Shift:Wed-Sun 2pm-11pm -Subject to change due to business needs. Location: Charlotte, NC Purpose: The purpose of this position is to provide customer sales and service support for the high speed data broadband product, digital phone and cable television in a manner consistent with Time Warner Cable policies, procedures, quality, standards, customer needs and applicable local, state, and federal procedures. Essential Job Functions: .Sales attempts to be made on all sales eligible calls with a focus on core products. .Successfully completes the division's customer sales & service orientation program. .Trains and becomes proficient in selling services by phone to customers and potential subscribers and in working to retain customer and maintain current service levels. .Trains and becomes proficient in assisting customers in assessing service repair problems, scheduling service calls and meeting department standards for this function. .Trains and becomes proficient in answering customer billing questions, including payment timetables. .Trains and becomes proficient in assisting field employees in setting up and authorizing customer accounts. Meets department standards for handling sales support calls. .Trains and becomes proficient in handling payment transactions, if applicable. .Adheres to accepted company policy and procedures in providing services to customers. .Maintains an acceptable standard of quality in dealing with the customer, both in attitude and ability. .Maintains acceptable sales performance in the following areas: tiers, pay units, remote control units, additional outlets, downgrades and disconnects. .Sales all company products effectively to in-bound calling customers and potential subscribers. .Cooperates with co-workers. .Responds politely to customers. .Works as a member of a team. .Accepts change in a productive manner. .Performs other duties as assigned. Required Education: High school diploma or general education diploma (GED). Required Certifications, Licenses, Registrations, etc., to perform the essential functions of this position: Compliance with Time Warner Cable's vehicle safety operations policy required. Experience/Skills Required Provide quality customer service via telephone, or by other type of correspondence with customers. Answer general information inquiries for customers on rates, programming, installation, upgrading, downgrading, transfers, disconnections, and billing questions.Perform necessary functions for new and prospective customers, including scheduling of installations, entering of account information on a computer system, selling services, upgrading services, providing information on service availabilities, and providing general information on online services in a call center environment. Review billing statements with customers. Compute and coordinate payment arrangements with customers on delinquent accounts within the guidelines set forth by the department. Provide technical support for customers addressing use of equipment, how to order pay-per-view events, and set-up issues. Perform technical troubleshooting for reception problems prior to issuing a repair call. Schedules and cancels work assignments for installers. Determine referral of high-speed data (HSD) calls to the correct ISP vendor, as well as appropriately direct HSD trouble calls to either the National Help Desk or to internal HSD personnel. Ability to work independently. Possess excellent verbal and written communication skills. .Ability to work hours outside of normally scheduled shift with little or no advance notification required. Legal or Financial Responsibilities .Maintain and operate company electronic information, tools, materials and equipment in a safe and lawful manner. Communication Skill level: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Reasoning ability: Intermediate Skills: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Working Conditions: ·Sits for long periods of time. ·Works inside throughout the year. ·Types and reads on a computer. ·Communicates in-person, by telephone and written correspondence. ·Stands, stoops, reaches, pushes and pulls. Candidates must apply online to be considered for open positions Time Warner Cable offers competitive benefits to include medical, dental, vision, a matched 401(k) plan, tuition reimbursement, free cable (in specified areas). "WE SUPPORT A DRUG FREE AND SAFE WORKING ENVIRONMENT." EOE M/F/D/V
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  | Nov 20, 2009,1 days old  
Sr Engineer, Technical Security
MECKLENBURG COUNTY, NC 28243
Compensation: N/A
Posting Job Title Sr Engineer, Technical Security Requisition # 116282BR Location United States - North Carolina - Charlotte Area of Interest Information Technology Services Position Type Full Time Posting Job Description The Time Warner Cable Corporate office currently seeks a Senior Engineer, Technical Security for our IT/Info Systems Department. Below please find a brief description of the essential duties and responsibilities required to function successfully in this position. Position Summary: The Security Engineer's role is to ensure the confidentiality, availability and integrity of in-house information systems and processes. This is achieved by planning, designing, and developing technical security monitoring, testing, and control systems across the organization. In addition, the Security Engineer will participate with the installation, monitoring, maintenance, support, and optimization of all security related hardware, software, and communication links. This individual will also respond to information security incidents by coordinating data collection, conducting analysis to understand the nature of the attack or issue, direct containment activities, facilitate remediation and recovery tasks, and provide documentation and reporting of the incident in a timely and accurate fashion. This individual will also participate in security testing of hosts, systems, and applications across the organization. This testing will include but is not limited to vulnerability scanning and review, penetration testing (ethical hacking, both network and application layer, and security code review Essential Job Functions: Strategy & Planning . Collaborate with executive management and department leaders to assess near- and long-term technical security needs. . Create and maintain documentation as it relates to security monitoring, testing, and control configuration, processes, and service records. . Develop, implement and maintain policies, procedures, and associated training plans for technical security administration, usage, and disaster recovery. . Develop technical security standards related to system, network, and application security practices. Acquisition & Deployment . Design and deploy company security infrastructure including authentication, end-point, testing, encryption, and monitoring systems. . Conduct research on information security products, services, protocols, and standards to remain abreast of developments in the information security industry. . Oversee new and existing equipment, hardware, and software upgrades. . Interact and negotiate with vendors, outsourcers, and contractors to secure information security products and services. Operational Management . Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging these systems. . Propose and create system design models, specifications, diagrams, and charts to provide direction to system programmer and development teams. . Design and perform server and security audits, system backup procedures, and other recovery processes in accordance with the company's disaster recovery and business continuity strategies. . Integrate servers, including database, e-mail, print, and backup servers and their associated software into enterprise systems. . Ensure system connectivity of all servers, shared software, groupware, and other applications. . Create and maintain documentation as it relates to system configuration, mapping, processes, and service records. . Ensure compatibility and interoperability of in-house computing systems. . Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems. . Monitor and test system performance; prepare and deliver system performance statistics and reports. . Provide orientation and training to end users for all modified and new systems. . Configure information security systems to ensure their smooth and reliable operation for fulfilling business objectives and processes. . Monitor security systems performance and troubleshoot problem areas as needed. . Oversee installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices as it relates to information security monitoring and controls. . Manage servers, including database, e-mail, print, and backup servers and their associated operating systems and software. . Practice security asset management, including maintenance of security component inventory and related documentation and technical specifications information. . Manage and/or provide guidance to junior members of the team. Job Requirements: Knowledge & Experience . Proven experience and success with information security technology design, development, and implementation. . Proven experience with security principles and general security management best practices. . Strong, hands-on technical knowledge of network and PC operating systems, including Firewalls, IDS/IPS, Windows, UNIX (Linux, AIX, HPUX, Solaris, etc), TCP/IP, etc. . Excellent knowledge of vulnerability management tools and methodologies. . Excellent knowledge of information security incident response and forensics tools and methodologies . Excellent hardware and software troubleshooting experience. . Extensive application support experience with McAfee and PGP product lines. . Competence with testing tools and procedures for information security. . Good understanding of the organization's goals and objectives. . Knowledge of applicable data privacy practices and laws. . Staff an on-call rotation . Travel 10% Preferred Qualifications: . Secure Software development experience and/or solid scripting/coding skills . Previous experience on a Computer Incident or Emergency Response Team . Previous experience as a Penetration Tester . Knowledge of cryptographic standards, ciphers, algorithms and PKI . Information Security Certifications, such as CISSP or GIAC Education and Experience: Bachelor's degree (B. A.) from four-year college or university; or equivalent training, education and experience. Physical Demands: The physical demands described here are those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is: Regularly required to talk and hear; Frequently required to sit, stand and bend at the knee and waist and walk; Required to use hand to type, handle objects and paperwork; Required to reach and hold on to items at chest level or reach above the shoulder; Required to use close vision and be able to focus. Finally, the employee generally works in an indoor office environment; overtime maybe required. Finally, Time Warner Cable offers competitive benefits to include medical, dental, vision, a matched 401(k) plan, tuition reimbursement, free cable (in specified areas) and free AOL. Qualified candidates should apply in person using the Time Warner Cable kiosk (where available) or on-line at www.timewarnercable.com. EOE/M/F/D/V
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