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matching records:16 | page1 of4
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 | Nov 20, 2009,1 days old
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| Senior Benefits Representative |
| MECKLENBURG COUNTY, NC 28243 |
| Compensation: N/A |
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Job Title Senior Benefits Representative
Requisition # 115841BR
Location United States - North Carolina - Charlotte
Area of
Interest Human Resources
Position
Type Full Time
Posting Job Description The Time Warner Cable Corporate office currently seeks a Senior Benefits Representative for our HR Department. Below please find a brief description of the essential duties and responsibilities required to function successfully in this position.
Essential Job Functions:
Responsible for supporting the development, administration and analysis of qualified retirement plans, including defined benefits and defined contribution plans. Provides subject matter expertise to internal and external requesters related to the defined benefits and defined contribution plans.
Accountabilities:
. Responsible for reviewing and providing 1st level of approval for the payment of invoices for employer contributions, Fidelity pension payments, Investment Manager Fees and Vendor payments.
. Develops and maintains procedures for internal and external audits.
. Responsible for gathering and providing audit data requests to auditors for annual audits, valuations, and SOX compliance testing.
. Assists HRIS and vendors with annual discrimination testing, ensure proper files are received timely and address any issues/questions related to the testing.
. Responsible for identifying plan administration and employee communication improvement areas.
. Responsible for interpreting summary plan description language, understanding and explaining IRS/legislative benefit laws, research and resolving issues, and providing consultative discussion and resolution to complex benefit situations.
. Helps facilitate the creation of and adheres to processes that are simple and easy to integrate with field HR protocol; evaluates tools (electronic paper, media, etc.) that are effective for field HR collectively.
. Identifies interface and processing issues in the HRIS system and collaborates with the Qualified Plans Manager, HRIS and the vendor partners on problem identification and/or resolution.
. Participates in the development, implementation and administration of new retirement plan programs, retirement plan communication and provides recommendations for materials and processes.
. Develops strong partnerships with external vendors (plan administration, eligibility, recordkeeping service, and trust services) to ensure that plans are administered appropriately and that issues are resolved timely and accurately.
. Delivers excellent customer service and research resolution, provides counsel and advice regarding complex issues relating to all TWC qualified retirement plans.
. Assists with special projects pertaining to retirement plan design and financial modeling
. Other duties as assigned
Job Requirements:
. Previous experience in Benefits Finance/Taxes, specifically with Qualified Retirement Plan administration and analysis.
. Bachelor's Degree level in Human Resources or Finance preferred.
. 5+ years experience with Qualified Retirement Plans.
. Proficient knowledge of Microsoft Word, Microsoft Excel, and Microsoft Access.
. Working knowledge of PeopleSoft preferred (including query and reporting).
. Strong analytical, verbal and written skills.
. Excellent interpersonal skill demonstrating an ability to organize, coordinate and effectively work as part of a team.
. Keen ability to multi-task and pay close attention to detail.
. Highly motivated, self-starter that requires little direction and takes personal ownership in all aspects of the role.
Education and Experience:
Bachelor's degree (B. A.) from four-year college or university; or equivalent training, education and experience.
Physical Demands:
The physical demands described here are those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is: Regularly required to talk and hear; Frequently required to sit, stand and bend at the knee and waist and walk; Required to use hand to type, handle objects and paperwork; Required to reach and hold on to items at chest level or reach above the shoulder; Required to use close vision and be able to focus. Finally, the employee generally works in an indoor office environment; overtime maybe required.
Finally, Time Warner Cable offers competitive benefits to include medical, dental, vision, a matched 401(k) plan, tuition reimbursement, free cable (in specified areas) and free AOL. Qualified candidates should apply in person using the Time Warner Cable kiosk (where available) or on-line at www.timewarnercable.com. EOE/M/F/D/V
NCBC-TWCC 10/26/2009
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| Nov 20, 2009,1 days old
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| Director, Employee Relations |
| MECKLENBURG COUNTY, NC 28243 |
| Compensation: N/A |
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Job Title Director, Employee Relations
Requisition # 115012BR
Location United States - North Carolina - Charlotte
Area of
Interest Human Resources
Position
Type Full Time
Posting Job Description Time Warner Cable's Carolina Region Human Resources Department currently seeks a Director, Employee Relations in Charlotte, NC. Below please find a brief
description of the essential duties and responsibilities required to function successfully in this position.
SCOPE:
The Director of Employee Relations is responsible for managing the day-to-day administration of all areas of Employee Relations for a 1500+ employee market. This position serves as a business partner with market leadership collaborating on business strategy and working closely with a regional HR team to develop and implement key HR initiatives and ensure a positive union free work environment that engages employees and drives operational excellence.
RESPONSIBILITIES:
.Develops strong working relationships at all levels of the organization and consults with people leaders to ensure the consistent and fair resolution of employee relations issues and concerns.
.Proactively develops solutions to support business strategy, offering advice, providing guidance, and influencing decision making at the market level.
.Responsible for the management and development of a team of Employee Relations business partners supporting a client group model.
.Ensures all local Human Resources members are part of an integrated team including Employee Relations, Learning & Development, Talent Acquisition, Employee Services, and Safety.
.Cultivates a positive and respectful work environment through employee engagement, positive reinforcement, modeling desired behavior, providing adequate work tools, and administering policies fairly and consistently.
.Spearheads company Mission & Values and Diversity & Inclusion initiatives at the market level.
.Actively participates in the development and implementation of Employee Relations policies & procedures, programs, and other company initiatives.
.Collaborates with Regional Human Resources functions on initiatives and projects that span the entire Region and impact employees across all locations.
.Maintains on-going communication with employees on Human Resources initiatives.
.Executes the rollout of Employee Relations/Human Resources training.
.Conducts thorough investigations, documents findings and reviews all information prior to making decisions in the best interest of the employee and the company.
.Ensures compliance with all local, state and federal employment laws and regulatory guidelines.
.Maintains awareness of legislation related to all aspects of human resources and updates management as needed.
.Responsible for employment regulatory compliance (EEO, OSHA, FCC), related legal activities and record keeping.
.Understands and supports company goals and objectives.
.Notifies VP, Employee Relations of functional activities and issues.
.Requires ability to travel with occasional overnight stays.
QUALIFICATIONS:
* A Bachelor's degree in Human Resources or related or equivalent field is required.
* A minimum of 10 years related generalist experience including supervisory responsibility required.
* Master's degree or PHR designation desired.
* Requires good organizational skills and strong problem-solving ability.
* Knowledge of local, state and federal employment laws and regulations is required.
* Requires proven ability and experience in using sound judgment, problem solving, decision making and negotiation skills.
* Also requires good presentation/training skills and proven ability to interface with all levels of the Company.
* Ability to handle multiple tasks simultaneously under pressure and meet goals/deadlines is a must.
* Ability to effectively interact, provide direction and resolve problems in employment matters with division-wide personnel and external customer/applicants.
* Ability to use effective verbal and written communication skills in the development and presentation of human resources programs with all levels of personnel within the organization.
* Ability to coach/counsel managers/employees in various employment matters and represent the company in legal employment matters.
* Excellent interpersonal, organizational and communication skills is required.
PHYSICAL DEMANDS:
May sit for long periods of time. Primarily works inside throughout the year though spends a portion of time outside at various locations, other businesses and auditing other systems/field practices. May work in various weather or environmental conditions, which includes extreme hot or cold conditions, fumes, hazardous materials, etc. Communicates in person, by telephone and through written correspondence. Types and sits at a computer.
EOE M/F/D/V
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| Nov 20, 2009,1 days old
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| Director of ER/Compliance |
| MECKLENBURG COUNTY, NC 28243 |
| Compensation: N/A |
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Job Title Director of ER/Compliance
Requisition # 116224BR
Location United States - North Carolina - Charlotte
Area of
Interest Human Resources
Position
Type Full Time
Posting Job Description Position Summary:
This position is responsible for coordinating and directing the Employee Relations/Regulatory Compliance programs and functions. The incumbent has primary responsibility for management of TWC's regulatory compliance programs to include: regulatory reporting, compliance with regulatory agencies' requirements, external audit support and on-going internal audit initiatives. Additionally, this position also has responsibilities for HR policies and procedures and HR communications.
Essential Job Functions:
. Develops, implements, and administers compliance programs to ensure TWC's compliance with regulatory agencies' requirements.
. Monitors the effectiveness of existing compliance programs and provides guidance to ER/Compliance leaders across TWC.
. Coordinates and lead monthly ER/Compliance update calls with ER/Compliance leaders across TWC with the goal of communicating new compliance requirements as well as identifying trends of potential issues or concerns.
. Supervises and provides direction to staff engaged in compliance reporting, adherence to compliance requirements, internal and external audits and HR Communications.
. Monitors activities and initiatives and prepare reports highlighting possible trends.
. Develops new policies as well as on-going review of HR policies and procedures ensuring compliance with local, state and federal laws.
. Works closely with the Law Department to research and interpret regulatory compliance requirements and drive compliance related initiatives across TWC.
. Manages the allocation of internal resources to support external audits as well as conduct comprehensive internal HR/Wage and Hour audits.
. Works with staff to develop, implements and ensures communication systems in place are simple and easy to access as well as meet the needs of HR leaders across TWC.
. Develops and delivers regulatory compliance training to Human Resources leaders across TWC.
. Builds and fosters strong relationships with all areas of HR and the business, must work collaboratively with HR leaders across TWC.
Job Requirements:
. BS/BA in Human Resources, Industrial Relations, or related field or equivalent relevant experience required.
. Minimum of ten (10) years experience as a HR Generalist or Employee Relations role of which 3+ years in a Regulatory/EEO Compliance role is required.
. Minimum of 5+ years in a leadership role managing people as well as a function within HR.
. Proven successful experience working in industries regulated by the OFCCP and FCC.
. Very strong interpersonal, written and verbal communication skills a must.
. Conflict resolution, problem solving and project management skills are required.
. Must have working knowledge of employment laws, including but not limited to FLSA, FMLA, ADEA, Title VII, ADA, etc.
. Experience working with applicant tacking systems, HRIS applications, and EEO reporting applications required.
. Position required 40% travel.
The physical demands described here are those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is: Regularly required to talk and hear; Frequently required to sit, stand and bend at the knee and waist and walk; Required to use hand to type, handle objects and paperwork; Required to reach and hold on to items at chest level or reach above the shoulder; Required to use close vision and be able to focus. Finally, the employee generally works in an indoor office environment; overtime maybe required.
Time Warner Cable offers competitive benefits to include medical, dental, vision, a matched 401(k) plan, tuition reimbursement, free cable (in specified areas) and free AOL. Qualified candidates should apply in person using the Time Warner Cable kiosk (where available) or on-line at www.timewarnercable.com. EOE/M/F/D/V
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| Nov 20, 2009,1 days old
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| Consultant, Employee Relations |
| MECKLENBURG COUNTY, NC 28243 |
| Compensation: N/A |
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Job Title Consultant, Employee Relations
Requisition # 116225BR
Location United States - North Carolina - Charlotte
Area of
Interest Human Resources
Position
Type Full Time
Posting Job Description Position Summary:
This position is responsible for supporting the activities associated with regulatory reporting, compliance with regulatory agencies' requirements, external audit support, internal audit initiatives and HR policies and procedures.
Essential Job Functions:
. Supports the development, implementation and administration of compliance programs to ensure TWC's compliance with regulatory agencies' requirements.
. Monitors the effectiveness of existing compliance programs and provide guidance to ER/Compliance leaders across TWC.
. Communicates new compliance requirements as well as identifies trends of potential issues or concerns.
. Monitors activities and initiatives and prepares reports highlighting possible trends.
. Develops new policies as well as on-going review of HR policies and procedures ensuring compliance with local, state and federal laws.
. Supports the development and delivery of regulatory compliance training to Human Resources leaders across TWC.
. Participates or leads annual regulatory reporting activities and ensure timely completion and submission of such reporting.
. Participates or leads compliance specific projects and initiatives.
. Provides support during external agencies audits as well as participates in internal HR/Wage and Hours audits.
. Utilizes the CAAMS application to generate AAP technical analysis reports.
. Utilizes the BALANCEpay application to analyze compensation data.
. Evaluates reporting requirements and utilize Peoplesoft Query to extract data.
. Evaluates reporting requirements and utilize Cognos Query Studio to develop and publish reports.
. Analyzes and update Peoplesoft data as needed.
. Utilizes Microsoft Access to merge and manipulate data for custom reports.
Job Requirements:
. BS/BA in Human Resources, Industrial Relations, Compensation or related field or equivalent relevant experience required.
. Minimum of five (5) years experience as a HR Generalist or Compensation Analyst, of which 2+ years in a Regulatory/EEO Compliance role is highly desirable.
. Experience working in industries regulated by the OFCCP and FCC preferred.
. Very strong interpersonal, written and verbal communication skills a must.
. Conflict resolution, problem solving and project management skills are required.
. Experience working with applicant tracking systems, HRIS applications, EEO reporting applications required.
. Advanced data manipulation skills with Microsoft Excel and Access as well as proficiency with Microsoft Word and PowerPoint
. Position requires 25% travel.
The physical demands described here are those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is: Regularly required to talk and hear; Frequently required to sit, stand and bend at the knee and waist and walk; Required to use hand to type, handle objects and paperwork; Required to reach and hold on to items at chest level or reach above the shoulder; Required to use close vision and be able to focus. Finally, the employee generally works in an indoor office environment; overtime maybe required.
Time Warner Cable offers competitive benefits to include medical, dental, vision, a matched 401(k) plan, tuition reimbursement, free cable (in specified areas) and free AOL. Qualified candidates should apply in person using the Time Warner Cable kiosk (where available) or on-line at www.timewarnercable.com. EOE/M/F/D/V
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| Nov 20, 2009,1 days old
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| Operations Manager, ESC |
| MECKLENBURG COUNTY, NC 28243 |
| Compensation: N/A |
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Posting
Job Title Operations Manager, ESC
Requisition # 116267BR
Location United States - North Carolina - Charlotte
Area of
Interest Human Resources
Position
Type Full Time
Posting Job Description The Time Warner Cable Corporate office currently seeks a Operations Manager, HR Employee Services for our Human Resources Department. Below please find a brief description of the essential duties and responsibilities required to function successfully in this position.
Position Summary:
The Operations Manager will help identify, define, build and implement efforts related to the Company's transition to an HR Shared Services delivery model. The Operations Manager will partner with the Customer Service Manager and HR Leaders across the organization to ensure the centralized HR Employee Service Center provides efficient and effective services that support the ongoing needs of the business. A primary accountability will be ensuring the delivery of on-time, quality driven service to internal customers and ensuring customer service level agreements are met. The Operations Manager will be responsible for business analysis and project management to support the continuous improvement of the HR Employee Service Center. The Operations Manager will support the Vice President, HR Operations in ensuring the effective execution of the HR Shared Service strategy by conducting analysis of operations, including process improvement and performance measurement. The Operations Manager will work closely with the VP HR Operations, Customer Service Manager, Centers of Excellence, HR Generalist Field, HRIS and other key stakeholders to identify, communicate and implement improvements to HR Shared Services.
Essential Job Functions:
. Track and prepare operational reporting and quality assurance metrics to identify opportunities for improvement across the HR Shared Services function.
. Create, define, monitor and implement Service Level Agreements (SLAs).
. Identify improvement opportunities and partner with the Customer Service Manager, Centers of Excellence (COE), and HRIS to implement, manage and communicate change as well as develop training plans for the HR Service Center staff.
. Develop, implement and monitor action plans to transition HR Service Delivery from a currently decentralized model into a centralized model by continually identifying transactional work in the field or the COE that can be moved to HR Shared Services.
. Optimize and standardize processes, help implement new technology enhancements.
. Participate in vendor selection.
. Support superior customer relationship with Corporate and Field HR teams by conducting regular face to face satisfaction assessment meetings and conducting periodic customer service surveys to measure the customer effectiveness of the HR Shared Service function.
. Assist in developing and implementing productivity standards and monitoring to ensure Shared Service objectives and service targets are met.
. Monitor effectiveness and relevance of the policies and actively seek to identify continuous improvement opportunities and enhancements to improve service quality.
. Review and revise operating procedures to ensure that the HR Service Center provides excellent support to its business partners and to adapt to changing business needs.
. Determine HR Shared Services operational goals and metrics.
. Conduct business performance analysis reviews to assess performance against targeted objectives.
. Design, implement and monitor continuous improvement program.
. Perform other related duties as assigned by management.
Job Requirements:
. 10+ years of related Human Resources experience, with significant business management experience in an HR Shared Services/operations center environment
. Experience in a PeopleSoft or other ERP environment
. Experience running an internal operation as well as experience managing an outsourced provider
. Experience in continuous process improvement, including technology upgrades and implementation
. Possess strong analytical capacity and expertise in communicating complex concepts
. In depth knowledge of Human Resources, Payroll, and Benefits transaction processing
. Ability to effectively interact, negotiate, and influence staff in various levels of the organization
. Strong orientation to detail
. Strong organizational and strategic skills with demonstrated experience developing and implementing solutions to issues
. Ability to work on multiple tasks/projects occurring at once in a rapidly changing environment
. Demonstrated experience leading process re-engineering/continuous improvement initiatives and technology enhancements
. Demonstrated success in developing business partner relationships
. Must be a strong facilitator, skilled at leading multiple, complex projects and initiatives and managing team effectiveness
. Posses strong project management skills with demonstrated success in managing decentralized project teams, leveraging resources and motivating others
. Have proficiency in change management and communication planning and execution
. Demonstrated proficiency in Microsoft Word, Excel and PowerPoint.
.Travel 20%
Preferred Qualifications:
MBA preferred
10+ Years Experience in HR related field; minimum of a Bachelor's degree (B. A.) from four-year College or University; or equivalent training, education and experience.
Education and Experience:
Bachelor's degree (B. A.) from four-year college or university; or equivalent training, education and experience.
Physical Demands:
The physical demands described here are those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is: Regularly required to talk and hear; Frequently required to sit, stand and bend at the knee and waist and walk; Required to use hand to type, handle objects and paperwork; Required to reach and hold on to items at chest level or reach above the shoulder; Required to use close vision and be able to focus. Finally, the employee generally works in an indoor office environment; overtime maybe required.
Finally, Time Warner Cable offers competitive benefits to include medical, dental, vision, a matched 401(k) plan, tuition reimbursement, free cable (in specified areas). Qualified candidates should apply in person using the Time Warner Cable kiosk (where available) or on-line at www.timewarnercable.com. EOE/M/F/D/V
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