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matching records: 10| page 1 of 2
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 | Sep 2, 2010,added today!
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Time Warner Cable
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| Comml Sales Trainer II |
| MECKLENBURG COUNTY, NC 28243 |
| Compensation: N/A |
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| Posting
Job Title Comml Sales Trainer II
Requisition # 122316BR
Location United States - North Carolina - Charlotte
Area of
Interest Human Resources
Position
Type Full Time
Posting Job Description The Time Warner Cable Business Class East Region currently seeks a Commercial Sales Trainer II for the Charlotte, NC location. Please find a brief description of the essential duties and responsibilities required to function successfully in this position.
Purpose: The purpose of this position is to provide a focal point for the Commercial Services sales training and development needs of the region in a manner consistent with Time Warner Cable policies, procedures, quality standards, customer needs and applicable local, state and federal regulations.
This job description is not intended to be all-inclusive, and employee may also perform other reasonably related business duties as assigned by the supervisor and other management as required. Time Warner Cable may need to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.
Essential Job Functions:
.Conduct other training venues including but not limited to new employee, sales skills, systems, special product launches, sales promotions, one-on-one coaching, and refresher training for the Account Consultants, Account Managers, Account Executives, and Major Account Sales.
.Integrates his/her current field sales skills and techniques into the corporate and field training program to ensure instructor-led training is as realistic to the position as possible.
.Incorporates eLearning modules into the training curriculum and supports coaching/support associated with post-learning activities.
.Prepares lesson plans relevant to training material.
.May track and analyze training programs by examining training participants' job performance.
.May recommend changes to the training programs and assist in the development of new programs.
.Analyzes course evaluations in order to judge effectiveness of training sessions and to implement suggestions for improvements.
.Knows and applies the fundamental concepts, practices and procedures of particular field of specialization.
.Under supervision, performs work that is varied and that may be somewhat difficult in character, but usually involves limited responsibility. Some evaluation, originality or ingenuity is required.
.Monitors training results through employee progress and maintains records of training attendance to determine program effectiveness.
.Work closely with aforementioned sales channels to ensure employees receive necessary training to perform department functions.
.Conduct research and analysis to assess training needs and seek new tools to support organizational objectives and goals.
REQUIRED Qualifications:
Bachelor's degree (B. A.) from four-year college or university.
.Minimum 5+ years training experience in a telecommunications environment. (Will consider other environments in lieu of solid learning & development experience).
.Minimum 2 years project management in a training department;
2 years in either classroom training, instructional design or eLearning design/management.
.Maintain and grow knowledge of the training industry including new methodologies for behavior transfer including blended approaches using e-learning.
.Maintain a deep knowledge of existing and new curriculum; this may include facilitating courses to gain knowledge.
.Outstanding facilitation and public speaking skills.
.Manages own performance and development.
.Ability to integrate technology into the education and business processes.
.Ability to apply real world experience to explain selling concepts.
.Knowledge of adult teaching and learning techniques.
.Knowledge of consultative and solutions sales methods.
PREFERRED QUALIFICATIONS:
.Course/curriculum design is a plus, but not preferred
.Uses tools provided within work environment to assist in achieving self development goals.
.Desire to expand current knowledge of design, development and implementation of education, training and performance improvement solutions.
Travel requirements and frequency: Less than 25%
Time Warner Cable offers competitive benefits to include medical, dental, vision, a matched 401(k) plan, tuition reimbursement, free cable (in specified areas) and free AOL. Qualified candidates should apply in person using the Time Warner Cable kiosk (where available) or on-line at www.timewarnercable.com. |
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| Sep 2, 2010,added today!
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Time Warner Cable
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| Designer, Instructional |
| MECKLENBURG COUNTY, NC 28243 |
| Compensation: N/A |
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Job Title Designer, Instructional
Requisition # 117429BR
Location United States - North Carolina - Charlotte
Area of
Interest Human Resources
Position
Type Full Time
Posting Job Description The Time Warner Cable Corporate office currently seeks an Instructional Designer for our Learning and Development Department. Below please find a brief description of the essential duties and responsibilities required to function successfully in this position.
Position Summary:
Experienced instructional designer to design and create adult education related to New Products, Customer Care, On-Boarding, Field Operations, Leadership Development and Train-the-Trainers.
Essential Job Functions:
Conduct course needs analysis to validate learning needs. Work in a virtual team to design and develop learning solutions using a blended approach that includes instructor led, web-based self paced, on-the-job training tools, coaching verifications, etc. Collaborate and partner with team members and subject matter experts from various field operations and corporate departments in an effort to develop dynamic learning solutions. Manage projects to come in on time, on budget, and with quality. Ensure that all learning solutions are inline with our business strategies and can be measured to show return on investment.
Job Requirements:
Proven competency in instructional design with expertise in the development of blended learning - instructor led, self paced, web-based, etc. Strong project management skills applied in a business/corporate environment. Experience in all phases of the instructional design process. 2-4 years of experience designing for new product training. Knowledge of authoring tools, usability and functionality testing methods, as well as course and learner evaluation methodology. Experience in curriculum design, content development and training best practices. Excellent written and verbal communication skills. Experience with Dream Weaver, Flash, Adobe Photoshop, SoundForge, and Captivate. Experience using HTML, XML, Actionscript and other web technologies a plus. Ability to work well with others.
Education and Experience:
Master's degree (M. A.) or higher; or equivalent training, education and experience.
Additional Educational Information (if any): Must have a Masters Degree in Instructional Design or Instructional Technology and 2-4 years Instructional Design experience in a corporate/business environment preferably with a focus on new product and service launches
Travel Requirements:
Travel 25%
Time Warner Cable offers competitive benefits to include medical, dental, vision, a matched 401(k) plan, tuition reimbursement, a pension plan and Free Cable/Internet. Qualified candidates should apply online at www.timewarnercable.com. EOE/M/F/D/V
xtimewcchaxftpz
NCBC-TWCC 01/28/2010 |
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| Sep 2, 2010,added today!
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Time Warner Cable
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| Sr Director, HR Operations |
| MECKLENBURG COUNTY, NC 28243 |
| Compensation: N/A |
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Job Title Sr Director, HR Operations
Requisition # 122249BR
Location United States - North Carolina - Charlotte
Area of
Interest Human Resources
Position
Type Full Time
Posting Job Description COMPANY:
Time Warner Cable owns and manages cable systems passing approximately 26 million homes in 33 states. The Company has 14.7 million customers for its video, high-speed data and residential telephone services. This includes 13.3 million basic video subscribers and more than 7 million customers who purchase at least two of the Company's primary services. Time Warner Cable operates some of the most technologically advanced and best-clustered cable systems in the country, with nearly 85 percent of the Company's customers located in five geographic regions: New York, Texas, Ohio, the Carolinas and southern California. It is the largest cable provider in the nation's two largest cities, Los Angeles and New York, and the second largest cable operator in the country. The Company's history has been one of innovation, including pioneering fiber-coaxial technology that set the industry standard and launching the nation's first high-speed Internet service, Road Runner, in 1996. Time Warner Cable leverages its leadership in innovation and quality customer care to deliver other advanced products and services such as video-on-demand, high-definition television, and digital video recorders, and also delivers innovative communications solutions to business customers.
SCOPE:
The TWC East Region was recently formed when Operating Executive Vice President, Carol Hevey, took over operations & leadership responsibilities for the combination of the legacy Northeast and Carolina Regions. The East Region is over 13,000 employees and over $5B in revenue with geographical operations in Maine, New Hampshire, Upstate New York, North Carolina & South Carolina.
PURPOSE:
The Senior Director, HR Operations will lead the alignment of regionally and company-wide consistent compensation practices and drive region-wide programs centered around benefits, metrics, data integrity, the regional HR budget, and special projects while driving standardization across the East Region and the Company. This role will be "transitional" in nature as the company becomes more consistent with incentive compensation plans and job code alignment. Initially, this job will focus as a regional resource partnering closely with regional leadership, regional HR leaders and peer roles in other regions. The incumbent will have a strong dotted line reporting relationship to the Corporate Group Vice President, Compensation and Benefits (GVP). It is anticipated that after a 12 to 24 month period as serving as a regional resource, this position will transition from a regional reporting relationship (to the RVP-HR) to reporting to the GVP (or his designee) in a company-wide role.
RESPONSIBILITIES/OBJECTIVES:
. Build relationships with Regional and Corporate leaders and provide insight and guidance on compensation and benefits initiatives both in the short and long term.
. Serve as integral members of the Compensation Council partnering with the Group Vice President of Compensation & Benefits and the Director of Compensation to provide strategic direction to the overall total compensation strategy and design for the Company.
. Responsible for the day-to-day operational & execution of HR Operations for the East Region.
. Direct, oversee, implement and project manage key Regional Human Resource initiatives and programs and serve as a business consultant to the senior leadership.
o Compensation
? Responsible for the management, development, administration and implementation of the East Region's and Company's compensation programs including general compensation, sales compensation, incentives cash compensation, and other initiatives such as auto allowance, supplemental cash plans, etc.
? Provides direction and technical assistance to Field Generalist HR Staff on all matters related to compensation ranging from day to day employee questions to full scale compensation reviews, payroll processes and sales commission administration.
? Partner with Corporate Compensation to design and develop sales commission and incentive plans for Company and Regional Sales Teams in collaboration with Sales and Finance leaders.
o Benefits
? Lead, manage and support all regional benefits activities including administration, interpretation and communication of TWC Benefits Plans.
? Partner with Corporate Benefits team on execution of TWC Health and Welfare Benefit Plans, TWC Qualified Retirement Benefits Programs, Open Enrollment Events, etc.
? Partners with Corporate Benefits on day-to-day employee issues, projects and company-wide initiatives; implementing new or modified benefit plan changes across the East Region.
? Regional Benefits contact for all escalated and general employee questions and issues. Primarily interacts with local Human Resources but may frequently work directly with employees. Assist in moving these activities to the employee service center
o Employee Services Support Functions
? Responsible for the data integrity within PeopleSoft and other related HR data record systems relating to job data, payroll and compensation for employees of the East Region.
? Resolution management of escalated benefits issues regarding payments and eligibility for the East Region's local benefits and pay practices.
? Regional lead for all matters relating to Severance and Relocation benefits.
? Serves as primary point for Corporate Payroll for the East Region in matters relating to general payroll issues, payments, and all Kronos related activities including pay rules set up (shift differential, on-call pay) and approvals.
o Project Management
? Actively manages human resource projects, driving assignments, Broad HR team collaboration and providing direction to project team through a formal review process to ensure project goals, timelines, communications, reporting and budgets are met.
? Collaborates with cross functional groups and communicates project status across the organization; Work with internal/external clients to gather business requirements and assist in coordinating complete project plans and process flow.
? Manage East Region HR Budget and related activities ranging from budget planning, invoice approval and research and miscellaneous payment resolution.
QUALIFICATIONS:
. A Bachelors degree in Human Resources, Business or a related or equivalent field is required.
. Masters Degree and/or SPHR/CCP designation preferred.
. 10+ years experience in Human Resources and/or a quantitative discipline, preferably with a background in compensation and benefits. 5+ years of experience in a lead role with supervisory responsibilities.
. Experience in incentive compensation plan design.
. Experience with HR Information Systems (PeopleSoft), Microsoft Office products and databases required.
. Knowledge of local, state and federal employment laws and regulations is required.
. Ability to work in a fast paced environment handling multiple tasks simultaneously under pressure and meet goals/deadlines is a must.
PHYSICAL DEMANDS:
The physical demands for this position are typical to an office environment and must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EOE M/F/D/V |
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| Sep 2, 2010,added today!
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Time Warner Cable
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| Payroll/Garnishment Team Member |
| MECKLENBURG COUNTY, NC 28243 |
| Compensation: N/A |
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| Posting
Job Title Payroll/Garnishment Team Member
Requisition # 121421BR
Location United States - North Carolina - Charlotte
Area of
Interest Finance/Accounting
Human Resources
Position
Type Full Time
Posting Job Description Position General Overview:
This position is responsible for insuring timely updates to employee payroll and pay records, and for the day-to-day manual check process, and for providing oversight of the processing function to ensure that department policies and procedures are being followed. Position may also be called upon to help with payroll processing if needed.
Position Requirements:
1. High school diploma required
2. Some college level business classes desired
3. Minimum 2 years previous multi-state payroll processing experience required
4. Minimum 2 years previous garnishment administration knowledge required
5. Knowledge of PeopleSoft HRMS version 8.5 of higher required
6. Knowledge of Kronos timekeeping system desired
7. Strong data entry experience required
8. Excel spreadsheet knowledge required
9. Strong communication and interpersonal skills required
10. CPP/FPC preferred
11. Bilingual (English/Spanish) desired
Primary Position Responsibilities:
1. Responsible for the day-to-day input and review of various processing documents as needed (Prior Period Adjustment forms, pay-register, manual payline entries, W4's etc.).
2. Responsible for the accurate and timely input and review of garnishment documents, and withholding orders including responding to court/agency requests.
3. Maintain maintenance documentation according to department standards Weekly reconciliation of confirmed payroll against an independent payroll calculation system. Maintain garnishment documentation according to department standards
4. Ability to communicate with payroll staff/management to determine problem areas and level of QC needed.
5. Provide support and coverage for other team members when needed.
6. Responsible for completing wage verification documents.
7. QC and printing responsibility for off-cycle checks and advices prior to mailing.
8. Appropriately respond to employee helpdesk questions and concerns via email or phone
9. Maintain maintenance files for audit review
10. Review of assigned payroll queries/SQL's for accuracy and completeness.
11. Review of processing folders for completeness and accuracy.
12. Gather weekly production statistics and provide to group supervisor.
13. Review monthly processing calendars for accuracy.
14. Participate in corporate sponsored training efforts.
15. Continuously monitor daily processes for efficiency.
16. Other tasks and duties as assigned.
Finally, Time Warner Cable offers competitive benefits to include medical, dental, vision, a matched 401K plan, tuition reimbursement, and complimentary services where available!
xtimewcchaxftpz
NCBC-TWCC 8/26/2010 |
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| Sep 2, 2010,added today!
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Time Warner Cable
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| Consultant, ER & Internal Audit |
| MECKLENBURG COUNTY, NC 28243 |
| Compensation: N/A |
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| Posting
Job Title Consultant, ER & Internal Audit
Requisition # 122581BR
Location United States - North Carolina - Charlotte
Area of
Interest Human Resources
Position
Type Full Time
Posting Job Description The Time Warner Cable Corporate office currently seeks a/an Employee Relations Consultant for our Human Resources Department. Below please find a brief description of the essential duties and responsibilities required to function successfully in this position.
Position Summary
The Employee Relations Consultant contributes to efforts at the direction of the Sr. Director ER to ensure that TWC adheres to internal and external regulatory compliance standards by providing analysis, reporting, project/process management and consultation to the Corporate Employee Relations Department and TWC Divisions.
Essential Job Functions:
. Direct internal HR audits; coordinate internal audit program education, communications, and reporting. Maintain positive relationship with field HR organization.
. Develop, and in some instances deliver, training on key ER programs to include AAPs, EEO, FCC Regulation, and internal audit.
. Aggregate information from key stakeholders to generate leadership (EVP) report.
. Consult with field HR to facilitate understanding and awareness of regulatory compliance obligations.
. Extract and compile data for survey requests.
. Continuous refinement and improvement of internal audit program.
. Respond to field HR inquiries
. Participate in internal and external audits as needed.
. Work with and, at times lead, cross-function groups to drive and implement ER/Regulatory Compliance projects and initiatives.
. Perform other duties as assigned and/or required.
Job Requirements:
. Bachelors' degree in Human Resources or related discipline, or equivalent combination of education and experience. Related courses in employment or regulatory compliance preferred.
. 5+ years recent experience in human resources, recruiting, compliance, or HRIS. Experience with regulated industries (OFCCP, FCC) preferred.
. Ability to create reports, synthesize data and analyze results.
. Ability to maintain a high degree of confidentiality.
. Working knowledge of local, state, and federal laws governing employment practices.
. Demonstrated competencies in multiple areas of Human Resources including staffing, employee relations, compensation, regulatory compliance, policy development and benefits.
. Effective consulting and negotiating skills. Excellent interpersonal skills and the ability to create positive working relationships with all levels within the organization.
. Excellent organizational skills, able to multi-task in a fast-paced environment.
. PC proficiency in software applications to include MS Word, Excel, PowerPoint and Outlook required, proficiency with PeopleSoft, COGNOS and/or CAAMS preferred.
. Must be able to travel.
Education and Experience:
Bachelor's degree (B. A.) from four-year college or university; or equivalent training, education and experience.
Travel Requirements:
Yes, Travel % 25
Physical Demands:
The physical demands for this position are typical to an office environment and must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Time Warner Cable offers competitive benefits to include medical, dental, vision, a matched 401(k) plan, tuition reimbursement, a pension plan and Free Cable/Internet. Qualified candidates should apply online at www.timewarnercable.com. EOE/M/F/D/V |
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