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| Medicare Sales Agent - Catalyst360° |
| MECKLENBURG COUNTY, NC 28213 |
| Compensation: N/A |
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Catalyst360 is a business unit of The Hartford's Personal Lines Division, which is part of Hartford's Worldwide Property-Casualty Operations. Headquartered in Horsham, PA, with offices in Allentown, PA, Charlotte, NC and Reno, NV, Catalyst360 has approximately 1,500 employees, including more than 210 working from their homes.
Catalyst360 is a customer contact center specializing in delivering sales and service solutions, along with other business processes, to the 50+ market place on behalf of AARP. We focus on ensuring the mature market has access to and information about the products and services that are endorsed and available through their AARP membership. We provide industry leading benefits, training and flexible work arrangements.
We are currently looking for licensed Medicare Sales Agents. Medicare Sales Agents assist AARP members by selling health care products underwritten by multiple health insurance carriers. They handle phone calls received on an inbound line and also make outbound calls to potential customers. The objective of each call is to confirm receipt of information (outbound only), review product information, provide product solutions, gain commitment on sale, and hopefully enroll the customer.
WHAT ARE WE LOOKING FOR?
2+ Years Sales Experience
Valid North Carolina Accident & Health licensure with Medicare Supplement line of authority (Required)
Excellent communication skills ~ must be able to quickly build rapport
Strong understanding of health insurance or Medicare
Knowledge of sales processes and selling techniques
Ability to relay/interpret insurance/technical language into "layman's" terminology
Strong listening and questioning skills
Adaptable to frequently changing priorities
Ability to maintain high level of motivation following unsuccessful calls
Ability to learn and navigate multiple advanced telemarketing systems and technologies
Ability to analyze, evaluate and make recommendations to AARP members based on their insurance needs
This position is a telecommuter role. Telecommuting is a flexible work arrangement where the agent works from a remote site and is linked to the office via computer and telephone. Telecommuter eligibility requirements include: dedicated two-way high speed cable (minimum 7MBS) (DSL is not applicable), and a dedicated work space with ergonomically correct furniture. You will be required to incur the expenses for a desk, chair and power surge suppressor.
At the Hartford, our compensation philosophy is simple: we pay competitive base salaries and reward performance. The starting salary for this position is $13.46 per hour. In addition, you will be eligible to participate in our comprehensive benefits program including Medical, Dental, Life and Disability Insurance, a 401K Plan, an Employee Stock Purchase Plan and more.
Our Core Values: Integrity • Financial Discipline • Diversity & Inclusion • Customer Focus • Winning Spirit • Teamwork
The Hartford is an Equal Opportunity Employer.
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Need Assistance?
Call (828) 681-8975
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