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matching records:2 | page1 of1
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| Call Center Consultant |
| KNOX COUNTY, TN 37916 |
| Compensation: $11 to $14 (Salary) |
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Job Purpose:
Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests.
Duties:
Answers inquiries by clarifying desired information; researching, locating, and providing information.
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
Updates job knowledge by participating in educational opportunities.
Skills/Qualifications:
Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking
Competitive salary and excellent benefits package including:
Insurance – Health, Dental, Life, AD&D, and LTD
Annual merit increase, based on performance
Performance incentive bonus
3 weeks paid vacation leave
Paid sick leave
Paid holidays
401(k) retirement plan
Casual business wear
Free checking account, check orders, & ATM
Tuition reimbursement program
Free parking
Employee assistance program
Flexible benefit plan
Excellent working conditions |
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| Mortgage Loan Processor |
| SEVIER COUNTY, TN 37862 |
| Compensation: N/A |
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Responsible for confirming and verifying all loan application information. Also, must provide professional delivery of credit files to lending institutions in a timely manner. Establish and maintain a high level of service and customer satisfaction for both the inside sales team and external clients.
PRINCIPLE RESPONSIBILITIES
• Review documentation (i.e. tax returns, bank statements, pay stubs, etc.) to make sure everything meets program guidelines, and sign off on received conditions once underwritten.
• Review file documentation to ensure all necessary items have been requested (i.e. purchase contacts, bankruptcy papers, trust documents, etc.)
• Order third party reports including credit reports, escrow instructions, preliminary title reports and appraisals.
• Structure loans in preparation for underwriting.
• Maintain dialogue with loan officers, lenders, real estate brokers, and escrow and title companies.
• Promote professionalism and customer confidence by keeping mortgage loan information confidential.
• Other duties as needed.
Please email resume or fax to: 865-868-0501 |
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